Tim Keosykao
Tim Keosykao at Elk Grove Toyota
Refer Me

Tim Keosykao

Service Advisor

Elk Grove Toyota

9640 West Stockton Blvd
Elk Grove, CA 95757

Contact Me
4.2
40 Reviews

Dealership Experience

7 yrs, 6 mos

Industry Experience

7 yrs, 6 mos

Languages Spoken

English English

Macedonian Macedonian

4.2

40 Reviews

Write a Review

40 Reviews of Tim Keosykao

March 07, 2025

Dealership Rating
Employee Rating

Good service, mostly an opportunity to sell me add-ons. I set a 7:30am appt to get in and out. It turned out to be a tire rotation. Promised 1 to 1.5 hours. It took 2 hours. No more EG Toyota for service. More

by Coopemail
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Mar 07, 2025

Coopemail responded

Wouldn't recommend this shop. Mostly about selling me add-ons and not respecting my time. Promised 1.5 hours and it ended up taking 2 hrs for a simple tire rotation.

February 20, 2025

Dealership Rating
Employee Rating

Fast and efficient service . Close to my location and excellent customer service. Good price overall More

by Ndy1088
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 20, 2025

Elk Grove Toyota responded

Hello, Thank you for taking the time to review and rate many of our Service staff. We look forward to your next visit. Sincerely, Jeannette Blair Customer Relations Manager

September 13, 2024

Dealership Rating
Employee Rating

Service representatives were very pleasant and courteous. Services rendered were no nonsense and quick. Customer received text and phone call promptly when the work was done More

by haniel168
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 18, 2024

Elk Grove Toyota responded

Hello, Thank you so much for this wonderful review on our staff here at Elk Grove Toyota. We look forward to welcoming you back soon. Sincerely, Jeannette Blair Customer Relations Manager

July 18, 2024

Dealership Rating
Employee Rating

Friendly, helpful & knowledgeable employees. They give a discount whenever possible. Easy to make an appointment. The waiting area is clean & has a variety of sitting areas. Big tvs with closed More

by Bjallison
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 19, 2024

Elk Grove Toyota responded

Hello, Thank you for taking the time to review Elk Grove Toyota. We appreciate your time and your business. Come see us again soon. Sincerely, Jeannette Blair Customer Relations Manager Elk Grove Toyota Jblair@elkgrovetoyota.com 916-405-8000

June 01, 2024

Dealership Rating
Employee Rating

Great and quick service. Fair price. Polite and professional staff.Clean facilities. Easy to make appointments. More

by Sam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 04, 2024

Elk Grove Toyota responded

Hi Sam, Thank you for your kind words. We are here anytime you need us. Sincerely, Jeannette Blair Customer Relations Manager

November 21, 2023

Dealership Rating
Employee Rating

Tim was very professional. Great experience. Amazing customer service. Fast and convenient. 10 out of 10. More

by dannadia7777
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

September 11, 2023

Dealership Rating
Employee Rating

This is the worst service I ever had on any Toyota been a customer for over 8 yeat buy 4 cars and took the 6 hours to get my oil change with a appointment got me sitting on the waiting room is ridiculous not More

by victorzelaya90
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Sep 12, 2023

Elk Grove Toyota responded

Hello, I apologize for your experience. I did address your concerns with our Service Manager and staff. Unfortunately it does look like you did not have an appointment this time and it did take longer to service your vehicle. With an appointment your service is faster as you have experienced in the past. I apologize for the wait time. We truly appreciate your time and your business. We hope you give us another chance to earn your business. Sincerely, Jeannette Blair Customer Relations Manager

January 17, 2023

Dealership Rating
Employee Rating

Got me in and out quickly. Everyone was very helpful. I had no problems. Thanks More

by Sandrasuitor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 07, 2023

Elk Grove Toyota responded

Thank you for taking the time to tell us about your experience! We appreciate your business!

January 17, 2023

Dealership Rating
Employee Rating

Promised 3 hr waiting g period for service. My car was ready less than 2 hrs! Great service. More

by Msloudizon
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 07, 2023

Elk Grove Toyota responded

We're happy to hear this! It is our goal to get your vehicle back to you as quickly as possible.

October 06, 2022

Dealership Rating
Employee Rating

Elk Grove Toyota is a very professional place to take my car for the best service at the highest level. From the lot porter to the service advisor to the cashier. I always get the best service More

by Daniel
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Andy Tran , John Nguyen, Milton Vong, Mike Lau, Gustavo Nevarez, Khang Bui, Ping Yang , Alexis Gip, Kevin Nguyen, Tau in the lot was first to greet me and he was more than helpful to satisfy my needs

Oct 26, 2022

Elk Grove Toyota responded

We are happy to hear you're receiving the highest level of customer service here at Elk Grove Toyota! Thank you for taking the time to tell us about your experience!

1
...

Dealership Inventory (332 Vehicles)

used 2022 Honda CR-V car, priced at $24,999
2022 Honda CR-V
used
Black exterior
CVT
AWD
used 2022 Toyota Camry car, priced at $23,500
2022 Toyota Camry
used
Silver exterior
8-Speed Automatic
FWD
used 2010 Toyota 4Runner car, priced at $14,988
2010 Toyota 4Runner
used
Red exterior
5-Speed Automatic with Overdrive
4WD
used 2016 Volkswagen Jetta car, priced at $9,988
2016 Volkswagen Jetta
used
Red exterior
5-Speed Manual
FWD
used 2021 Toyota Corolla car, priced at $15,999
2021 Toyota Corolla
used
N/A exterior
CVT
FWD
new 2025 Toyota Tacoma car
2025 Toyota Tacoma
new
Silver exterior
8-Speed Automatic
4WD