Tim Jackson

I visited Southtowne Chevrolet on 12/21 to address something in one of the tires on my Blazer - it needed to be plugged. Was advised that the hole was too close to the inner wall of the tire - I woul something in one of the tires on my Blazer - it needed to be plugged. Was advised that the hole was too close to the inner wall of the tire - I would have to purchase a tire. I was given a price for the same brand/size tire that is on my vehicle (Michelin Premium LTX, 235/55R20), & advised a tire would be ordered, for my return to the dealership on 12/26 to swap out tires. I called the morning of 12/26 to be told that the tire was never ordered. One service advisor said "the other svce advisor was supposed to order it". That svce advisor claimed they knew nothing about it. The svce advisor I was talking to said that particular tire was discontinued, but had 4 alternate tires in stock (which were more money: Michelin Primacy, 235/55R20), so I went ahead & told him I would purchase 2 of those, & needed an oil change as well, to which he advised to arrive around 4pm. On my way to Southtowne, I received a call from them advising they couldn't accomodate my needed service for that day & requested I return the next day. I told the svce advisor I was already on the way there - I couldn't wait another day. Upon my arrival, I advised the svce advisor that I was willing to wait for them to service my Blazer, which they were able to do by 6pm. Don't appreciate all of the drama & the fact that someone didn't do their job, which made it worse for those working on 12/26, & me....but I am thankful that my Blazer was able to be serviced. I typically don't have issues from the service dept at this dealership. More

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Tim Jackson at Southtowne always does a great job of getting me in and out with little delay. Great job! getting me in and out with little delay. Great job! More

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Southtowne is wonderful, they are quick and efficient every time I come in for service. every time I come in for service. More

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Tim Jackson gets it done! Always a great service experience! I highly recommend the Southtowne service department! Always a great service experience! I highly recommend the Southtowne service department! More

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They made the car buying experience easy. Everyone was very nice and helpful. I would highly recommend Southtowne Motors to anyone I know looking for a car. Everyone was very nice and helpful. I would highly recommend Southtowne Motors to anyone I know looking for a car. More

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The service department at Southtown is extraordinary. A special thanks to Tim Jackson, who always works with me to get my GMC Sierra repaired/serviced. A special thanks to Tim Jackson, who always works with me to get my GMC Sierra repaired/serviced. More

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Southtown dealership is very professional and courtesy. As always I felt welcome when I arrived. They kept me informed on the status of my vehicle. Service was great. As always I felt welcome when I arrived. They kept me informed on the status of my vehicle. Service was great. More

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Always have a good experience every time I visit, very personable and always helpful and informative. personable and always helpful and informative. More

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An actual pleasant service experience, believe it or not. Great service writer, quick service, A+, Thanks !! Great service writer, quick service, A+, Thanks !! More

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I have been going to Southtown for several years now. I have always been impressed with the service department, especially with Tim Jackson. Everyone there treats you with respect, and makes.you feel like have always been impressed with the service department, especially with Tim Jackson. Everyone there treats you with respect, and makes.you feel like family. Tim has always done his best to take care of me and my GMC Sierra to the point that it feels like he goes above and beyond what you expect. More

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