Tim Horner

Labadie Toyota in Bay City is one of the best dealerships I've ever worked with. I've purchased 2 pre-owned vehicles from them and cannot say enough about the amazing sales team. Their team listens and under I've ever worked with. I've purchased 2 pre-owned vehicles from them and cannot say enough about the amazing sales team. Their team listens and understands your needs, are friendly and make car buying fun. Justin, Cody and team were absolutely wonderful. They also have an excellent service department. Absolutely go buy that new Toyota or used or certified pre-owned from these guys. They will not let you down. I would give 10 stars if I could! More

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Make sure you take any used vehicle you buy here to body shop and mechanic. Bought a CPO Highlander (clean CARFAX) only to realize the bumper doesn’t match and the vehicle hasn’t been serviced needed filter shop and mechanic. Bought a CPO Highlander (clean CARFAX) only to realize the bumper doesn’t match and the vehicle hasn’t been serviced needed filters and cabin filter lid was missing. They offered to replace lid but said no on reimbursing cost of filters and paint matching the bumper. More

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A real good experience buying a new truck for a change. Everything went well and fast. Everything went well and fast. More

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Great service as always , explained everything in great detail. Great place to do business. Will be back detail. Great place to do business. Will be back More

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I had a great experience with this dealership a few years ago when I bought my Toyota Prius. Because I live on the other side of the state, I happened to be visiting some family in the area. I decided to bri ago when I bought my Toyota Prius. Because I live on the other side of the state, I happened to be visiting some family in the area. I decided to bring the Prius in for an oil change, transmission flush, and rotate the tires. Scheduling the appointment was simple enough, and I felt like they were easy to work with. However the communication with them during and after the service was both frustrating and confusing. I dropped off the vehicle, and then I received a notification that I needed to pre-approve some repairs (just like at any other shop). But it was not clear whether or not these repairs were needing to be repaired before my initial needs were taken care of. When I called to clarify, I was transferred six different times, and no one seemed to know what was going on with my vehicle or have an answer. Eventually the confusion was taken care of, the service was rendered, and I was able to pay for the vehicle. But I honestly was surprised at how difficult this event was. Maybe it was just a bad day, but that's my feedback. More

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Knowledgeable, friendly, competitive pricing and amazing customer service and support. Could not believe how much they focused on my wants and needs. Would buy my next vehicle from them no questions asked! customer service and support. Could not believe how much they focused on my wants and needs. Would buy my next vehicle from them no questions asked! Highly recommend to my friends and family. More

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Very unprofessional, they called me and said they had the vehicle I wanted. 2 hours later after rushing there from work I was told it was sold!!! vehicle I wanted. 2 hours later after rushing there from work I was told it was sold!!! More

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Another excellent experience with Labadie Service Department! We bought a used car from Labadie two years ago. (Our fifth Toyota from Labadie) The service needed was something caused by us. Had Department! We bought a used car from Labadie two years ago. (Our fifth Toyota from Labadie) The service needed was something caused by us. Had car towed to Labadie at 10AM, and picked it up at 1PM ON CHRISTMAS EVE DAY!!!! What other mechanic would have even looked at our car, let alone repair it within 3 hours? AND.....I had told them that we didn’t even need the car until Tuesday! Can’t say enough good things about this company! The quality, professionalism, friendly atmosphere and fair pricing have made us Labadie fans for life! Thank you Pete and your Service Department for another job well done! More

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Whoever did the "inspection" on my car before I bought it must have been blind! They left and didn't replace the serpentine belt that had a 4 inch gash in it and then I had to replace a pulley to go along wi must have been blind! They left and didn't replace the serpentine belt that had a 4 inch gash in it and then I had to replace a pulley to go along with the belt. Back Breaks went very quickly after I bought my Explorer and then on top of it when they replaced the front breaks they put them on backwards. I wouldn't recommend the service department at all! More

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