Tim Heim
Tim Heim at Gordie Boucher Ford Lincoln of West Bend

Tim Heim | Page 3

Used Car Manager

Gordie Boucher Ford Lincoln of West Bend

3021 W Washington St
West Bend, WI 53095

Contact Me
4.9
56 Reviews

I have been a committed and valuable member of this dealership since September 2003, starting as a lot attendant and quickly taking on various roles, including detailer, parts counter, and finance. Currently, as the Used Car Manager, I bring a wealth of experience and a strong dedication to ensuring the best possible experience for our customers. Throughout my journey, I've gained a deep understanding of the automotive industry and consistently focused on providing exceptional service. My goal has always been to meet the needs of our clients with integrity, knowledge, and a genuine commitment to their satisfaction.

Dealership Experience

22 yrs, 10 mos

Industry Experience

22 yrs, 10 mos

Languages Spoken

English English

4.9

56 Reviews

Write a Review

56 Reviews of Tim Heim

July 27, 2023

Dealership Rating
Employee Rating

Jon is so nice. But tires are so expensive and im poor. But jon is still a really cool dude. More

by Owens62754kelli
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: John Zieja, Joseph Hohmann, Chris Flynn, Dave Brooks , Rebecca Flynn, Angie Heyse, Zeke Heyse, Moriah Parrish, Barb Sauer

Jul 28, 2023

Gordie Boucher Ford Lincoln of West Bend responded

We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Gordie Boucher Ford Lincoln of West Bend.

July 20, 2023

Dealership Rating
Employee Rating

Fantastic car buying experience. Mike was great to work with and helped make the process easy. Would definitely return when looking for my next car! More

by SEANPWEISSMAN
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Michael Nuernberg , Zeke Heyse

Jul 20, 2023

Gordie Boucher Ford Lincoln of West Bend responded

Thanks, Sean, for sharing about your experience with Mike here at Gordie Boucher Ford Lincoln of West Bend. Congratulations on your new vehicle! We appreciate your business and hope to see you again soon!

June 28, 2023

Dealership Rating
Employee Rating

Coffee in waiting room could be better but people are freindly and helpful and the video sent to my phone with the techs findings and report was very cool. More

by bennyandren
Service Price Transparency
Recommend Dealer
Yes
Jun 28, 2023

Gordie Boucher Ford Lincoln of West Bend responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Gordie Boucher Ford Lincoln of West Bend, Benny, we look forward to having you as one of our valued customers for many more years to come!

June 20, 2023

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terrible, terrible car buying experience. I work in sales, if I sell a bad product, I stand by what I sell. Car has had the check engine light come on two times without even owning it for a m More

by jacob
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: John Zieja, Chris Flynn, Wayne Zarling, Dave Brooks , Rebecca Flynn, Sandy Robles

Jun 24, 2023

Gordie Boucher Ford Lincoln of West Bend responded

Jacob, we're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you. Chris Flynn, General Manager 262-338-3379

June 15, 2023

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Long term customer at Boucher West Bend who enjoys working with the sales staff and management team that do a great job! We have purchased or leased 12 vehicles in 20 years and look forward to obtaini More

by Kim D
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Joseph Hohmann, Eugene Sanchez, Chris Flynn, Wayne Zarling, Dave Brooks , Rebecca Flynn, Zeke Heyse, Stephanie Lewis

Jun 16, 2023

Gordie Boucher Ford Lincoln of West Bend responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experiences and appreciate your business! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

June 09, 2023

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Great sales and service wil recommend to friends and family. Salespeople with out of his way to take care of me More

by MIKECATENA011
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: John Zieja, Joseph Hohmann, Chris Flynn, Dave Brooks , Rebecca Flynn, Angie Heyse, Zeke Heyse, Moriah Parrish, Barb Sauer

Jun 10, 2023

Gordie Boucher Ford Lincoln of West Bend responded

Mike, Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Gordie Boucher Ford Lincoln of West Bend to be a positive one. Please don't hesitate to reach out if you need anything else.

April 05, 2023

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Moriah and Marlee were great! My wife and I are well pleased with the work they placed into our purchase. People like this, will defiantly draw myself and others back to Boucher. More

by CALLIES.DAN
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Richard Love, Wayne Zarling, Dave Brooks , Marlee Algiers, Moriah Parrish

Apr 06, 2023

Gordie Boucher Ford Lincoln of West Bend responded

Thank you, Dan! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Gordie Boucher Ford Lincoln of West Bend, we look forward to having you as one of our valued customers for many more years to come!

March 24, 2023

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John Zieja, Marlee and "The Guy with the Bowtie" rock this place! Always Great Service Experience, Great Sales Experience and Great Resolve to any issues that may arise. GB West Bend is my dealer. More

by bobandterry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Zieja, Joseph Hohmann, Chris Flynn , Angie Heyse, Zeke Heyse, Moriah Parrish, Barb Sauer

Mar 27, 2023

Gordie Boucher Ford Lincoln of West Bend responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

March 21, 2023

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Employee Rating

Friendly and helpful service and easy to schedule service appointments. Shuttle service is very helpful and always have friendly driver's. More

by DNRFELLENZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Zieja, Joseph Hohmann, Chris Flynn, Wayne Zarling, Dave Brooks , Rebecca Flynn, Angie Heyse, Zeke Heyse, Barb Sauer

Mar 22, 2023

Gordie Boucher Ford Lincoln of West Bend responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Gordie Boucher Ford Lincoln of West Bend, we look forward to having you as one of our valued customers for many more years to come!

January 23, 2023

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Employee Rating

The entire staff at Gordie Boucher west bend were amazing. They are made buying my new vehicle a smooth painless process More

by HEYSE.SETH12
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Wayne Zarling, Dave Brooks, Louie Holguin , Zeke Heyse

Jan 23, 2023

Gordie Boucher Ford Lincoln of West Bend responded

Seth, Here at Gordie Boucher Ford Lincoln of West Bend, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review!

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