Tim Hampton

Very good service and considerate for customers. In the end the service representative was able to apply all eligible discounts from service special, getting a lower price than what I originally tho In the end the service representative was able to apply all eligible discounts from service special, getting a lower price than what I originally thought. More

by ych820501 Verified Customer Verified Customer

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Too much upselling on unnecessary services. Some were still on my final bill despite just asking for a basic oil change! Some were still on my final bill despite just asking for a basic oil change! More

by CCHASE Verified Customer Verified Customer

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The service was quick and the staff had good customer service. The constant requests for survey were, of course, for the good of the dealership; however, I somewhat get too much of it service. The constant requests for survey were, of course, for the good of the dealership; however, I somewhat get too much of it More

by santiagojr.bataller Verified Customer Verified Customer

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All service went well, the service was performed under the time estimated and staff were helpful. the time estimated and staff were helpful. More

by forest.paws Verified Customer Verified Customer

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Excellent buying experience with Trinity Acfalle using the Costco Auto program. Trinity was prepared, knowledgable, patient and diligent setting me up with the best possible match of the features I wante the Costco Auto program. Trinity was prepared, knowledgable, patient and diligent setting me up with the best possible match of the features I wanted with available inventory. The rest of her sales team was likewise excellent and works well together. The vibe of this dealership is friendly, personable and competent. More

by Csato0 Verified Customer Verified Customer

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I had wonderful quick service and my loaner car was very clean and almost new! Allan and Peggy are wonderful as well clean and almost new! Allan and Peggy are wonderful as well More

by SWISHER50 Verified Customer Verified Customer

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i was able to get my dream car 2024 WRX TR . thanks to tsewang my sales representative and also special thanks to Lapon for the paperworks and also Dale for assisting me to get a complimentary f thanks to tsewang my sales representative and also special thanks to Lapon for the paperworks and also Dale for assisting me to get a complimentary full wash on my car . over all 5 stars to this dealership and stuff. More

by elyxandro esteban Verified Customer Verified Customer

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I'll give 4 star to the dealership but 5 star for our sales asdociate Rick Riise. Rick help me and my during the dealing process with ease and care. However, it was already late at night when we took our sales asdociate Rick Riise. Rick help me and my during the dealing process with ease and care. However, it was already late at night when we took our new Forester. The next day, I noticed a slight long scratch on the rear end bumper. I think it may have cause it during detailing. As I said was late in the evening. Also, we didn't get an assistance on explaining the cars features. I had to schedule it a few days later. In addition, when I had may car scheduled for catalyic converter etching, I give 4 star to the technician. I didn't expect to be done on the same day I drop off the car. However, when I picked up the car. I noticed a gum stucked on my right glass window. More

by Francisco Verified Customer Verified Customer

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Victoria was very nice and made the whole process really easy! Great communication and was surprised my car was ready so quickly. easy! Great communication and was surprised my car was ready so quickly. More

by FWU111 Verified Customer Verified Customer

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Albany Subaru exudes customer service. Staff is outgoing and always listens. My personal contact, Dale Phipps , who personally sold me my Subaru , was absolutely the best —- he gave me opt Staff is outgoing and always listens. My personal contact, Dale Phipps , who personally sold me my Subaru , was absolutely the best —- he gave me options that worked for me, got me the Subaru I always wanted at the best price I found shopping and with more features than I expected to get. He gave me his personal cell number, even followed up after sale and set my first service appointment with Service Director Aaron Peason—-both of these managers exceeded my expectations and did it with respect and attention to detail. I will not go anywhere else for my automotive needs! More

by JOHNNAKA Verified Customer Verified Customer

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