Tim Haines

Top notch customer service; courteous and professional and extremely accommodating. Just leased my fourth BMW from this dealer. and extremely accommodating. Just leased my fourth BMW from this dealer. More

Report | Print

Excellent Dealer…no pressure, very professional and they keep their word. not a very common trait in this business. 5 stars! keep their word. not a very common trait in this business. 5 stars! More

Report | Print

Always great service at BMW of Darien. Convenient, timely, informative, efficient, looking for three more words to complete this review Convenient, timely, informative, efficient, looking for three more words to complete this review More

Report | Print

Tim was outstanding in every way. An absolute pleasure to work with. Answered our questions, anticipated others and helped us with the purchase of the perfect car. An absolute pleasure to work with. Answered our questions, anticipated others and helped us with the purchase of the perfect car. More

Report | Print

I have been very pleased with my service experiences. The valet option is very convenient, and I think it’s fantastic that I get a video inspection of my car on the lift. Best of all, I have had no char The valet option is very convenient, and I think it’s fantastic that I get a video inspection of my car on the lift. Best of all, I have had no charges for the three times I’ve had service (car has less than 15,000 miles). Thank you BMW of Darien! More

Report | Print

Exceptional service! I had a problem with my 440i hard top convertible. The service department addressed the problem immediately but after two weeks, the problem re-occu I had a problem with my 440i hard top convertible. The service department addressed the problem immediately but after two weeks, the problem re-occurred. The service department worked tirelessly to further identify the cause and fixed it. They tested, checked and re-checked my car before they finally said the problem was fixed and would not happen again. My service rep, Vince, text me frequently to let me know what was being done and when my car would be ready. I can’t say enough about the service my car and I received. I have never experienced this type of service from any business. BMW Darien is the best of the best! More

Report | Print

Tim is knowledgeable, patient and accommodating. He’s very professional and easy to work with. He’s very professional and easy to work with. More

Report | Print

Staff was highly professional and courtesy. Really great buying experience. Would definitely recommend this dealership to others. Really great buying experience. Would definitely recommend this dealership to others. More

Report | Print

This is my third BMW with BMW of Darien and they always make it a great experience from from order to delivery. Tim Hanes is always super helpful and awesome to work with! make it a great experience from from order to delivery. Tim Hanes is always super helpful and awesome to work with! More

Report | Print

Pleasant service. Quick and reliable process that was transparent at each step. Overall fantastic experience Quick and reliable process that was transparent at each step. Overall fantastic experience More

Report | Print