Tim Guzman

er. Run do not walk away from this dealership. I've never regretted a purchase more than this one. Every single stage of this purchase was a hassle. Li Run do not walk away from this dealership. I've never regretted a purchase more than this one. Every single stage of this purchase was a hassle. Like they've never sold a dam car before. I bought my car here 10 months ago and TODAY I finally got a clear title from DMV. And I only got it because I contacted the lien holder myself. Even after a BBB complaint they refused to help clear the title, despite the fact that in New York, a car dealer is legally obligated to have a clear title for a vehicle before selling it. For at least 2 months after I purchased the car, the plates were still associated with my previous vehicle. I also paid way too much for the car because I fell for the low price it was advertised for. While I was fighting to have their ridiculous fees reduced, I failed to notice that starting price was way higher. So shifty. Don't make the mistake I made. Buy from a legitimate dealer. More

Report | Print

BUYER BEWARE! DO NOT BUY A CAR FROM THIS DEALERSHIP. THEY ARE DISHONEST AND A SCAM OF A BUSINESS! I purchased a car from them in 2023, and had many many issues DO NOT BUY A CAR FROM THIS DEALERSHIP. THEY ARE DISHONEST AND A SCAM OF A BUSINESS! I purchased a car from them in 2023, and had many many issues with the car - we filed a complaint with the BBB and Town of Yonkers, and found they were not licenses to sell cars in the state of NY! More

Report | Print

They advertise cars cheaper and when you go there they add different fees such as dealer fee $4500 , gass guss fee $1800. When we said them we called and asked for fees, you said no fees so what is this add different fees such as dealer fee $4500 , gass guss fee $1800. When we said them we called and asked for fees, you said no fees so what is this ? they said we have to bring you here and discuss face to face. Dont waste your time with these liars/thieves. More

Report | Print

Fake advertised car prices . $4500 Dealer prep + $2,000 value added fee, plus unrealistic made up fees. Yonkers auto mall has the worst reputation in NY. $4500 Dealer prep + $2,000 value added fee, plus unrealistic made up fees. Yonkers auto mall has the worst reputation in NY. More

Report | Print

Shady crooks . Fake ads and fake prices . You call to confirm then once your in everything changes . Don't waste your time with these crooks . Fake ads and fake prices . You call to confirm then once your in everything changes . Don't waste your time with these crooks . More

Report | Print

I purchased a 2021 Toyota Tacoma from Yonkers Auto gallery in mid July of 2024. The contact to contract was exceptional, the service after the sale has been anything but exceptional. Less than 24 hrs gallery in mid July of 2024. The contact to contract was exceptional, the service after the sale has been anything but exceptional. Less than 24 hrs after I purchased truck the Air Conditioning broke on the drive back to VA. I contacted the sales rep Tim Guzman and didn't hear back for 48hrs after informed him of the issue. After several text exchanges Tim informed me the sales manager Yousef Mirah had given the ok to get the repairs done and email the receipt which was also done, Tim informed me I would be reimbursed within a few days. This was back in July On Sept 20th Mr Mirah text me that the check would be mailed out Mon the 23 Sept. This ordeal is going on five months and I have not received my money and minimal use to my truck. I now have been "ghosted" for almost a week with no update or check.. At the time I put the repairs on a credit card since I was told the reimbursement would be within days, I have since acquired interest and it is now a financial burden I did not expect. Furthermore I was unable to drive the truck for 6 weeks with it being in the repair shop and your dealership registering the vehicle 6 weeks after I purchased it which caused my temp plates to lapse. I kept asking for another temp plates from your dealer but the finance manger Stephen and sales manager Yousef both ignored and gave me false updates on my plates, this caused me to park the truck to ensure I stayed within the laws of VA. Per NY lemon Law guidlines that if the vehicle when sold is within 18,001- 36,000 miles or 90 day 4,000 miles on used cars which I am well within the scope of the law, your dealer is responsible for the repairs, Five months later they have sent me a check that was over $500 short of repair costs. After looking into the taxes they also owe me for that of about $721. Both Stephen and Yusef have ghosted me. More

Report | Print

Absolute trash dealership. Rude. And will not work with you unless you’re local. xxxx these guys and the high horses they ride in on! DO NOT EVER BUY FROM THEM! Rude. And will not work with you unless you’re local. xxxx these guys and the high horses they ride in on! DO NOT EVER BUY FROM THEM! More

Report | Print

These guys were very pleasant to work with. Right when you walk in, you are greeted and everything was kept 100% with you. Transparent and truthful. The cars condition were solid and the financ Right when you walk in, you are greeted and everything was kept 100% with you. Transparent and truthful. The cars condition were solid and the finance team there kept everything 100% More

Report | Print

Excellent service, highly recommended and would definitely recommend for everyone to go check them out. They have very nice vehicles. thank you on my new chr definitely recommend for everyone to go check them out. They have very nice vehicles. thank you on my new chr More

Report | Print

Never ever have I found a place that would not except cash money for something that they are selling. Was told that it was company policy that they don't except cash and only way to get a car from them i cash money for something that they are selling. Was told that it was company policy that they don't except cash and only way to get a car from them is to finance threw them. What a joke BEWARE SHADY PLACE!!!!! More

Report | Print