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Tim Gallitz
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Tim Gallitz
Service Advisor
Gordie Boucher Village Ford of Thiensville
121 N. Main Street
Thiensville, WI 53092
366 Reviews
Dealership Experience
34 yrs, 10 mos
366 Reviews
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366 Reviews of Tim Gallitz
Verified Customer
February 16, 2025
This will be my repair facility going forward. They got me in the next day when 2 other Dealerships couldn’t get me for a week & the other said 11 days. They kept me in the loop & completed the wo They got me in the next day when 2 other Dealerships couldn’t get me for a week & the other said 11 days. They kept me in the loop & completed the work in a day. More
by DC
January 27, 2025
The work took longer than expected. The person needed called in the day of appointment. The person needed called in the day of appointment. More
by Lanthierdavid31
Other Employees Tagged: Angela Carr, Adam Swanson
January 23, 2025
The customer service is excellent in the service department. Very friendly knowledgeable people always willing to help! department. Very friendly knowledgeable people always willing to help! More
by DSCHMIDT6
Other Employees Tagged: Angela Carr, Adam Swanson
January 10, 2025
Angie and Tim go above and beyond to keep my car in good working order, I appreciate their concern very much. working order, I appreciate their concern very much. More
by gmhkaske
Other Employees Tagged: Angela Carr
January 08, 2025
Boucher provides timely and efficient service. The staff is very friendly and helpful. Would recommend for sales and/or service. The staff is very friendly and helpful. Would recommend for sales and/or service. More
by dennis.joyce
Other Employees Tagged: Angela Carr
January 05, 2025
My Mustang was taking an overly long time to start blowing warm interior air although the engine's temperature gauge indicated a warm engine. Not a good issue going into winter. I called, talked t blowing warm interior air although the engine's temperature gauge indicated a warm engine. Not a good issue going into winter. I called, talked to Adam, and described the issue, suggesting that a system cooling flush might be in order. After hearing the details, he agreed with the cooling system flush idea, but just as a first step. He suggested that a thorough inspection of the cooling system was in order for my relatively high mileage vehicle. When I brought the car in for the appointment, I again relayed the issues to Tim. He agreed that a cooling system flush was long overdue, but also suggested a thorough cooling system inspection. He said, although the temperature gauge showed a normal warm engine temperature, there might still be additional issues causing the lack of warm air generation. Later that day, Tim called with the diagnosis. There was a steady coolant leak around the manifold and due to that leak, the coolant level was excessively low. He said that even with the low coolant level, the engine temperature gauge could still show a normal operating temperature--until the coolant would become so low as to potentially damage the engine. Glad I didn't wait on this situation any longer and I always appreciate Boucher's service department for their thorough analysis, explanation and their do-it-right-the-first-time correction of these issues. Our family's confidence in their quality of service is the reason we feel comfortable driving our well cared for, but relatively higher mileage vehicles. Thanks Adam and Tim. More
by TX FLOOD
Other Employees Tagged: Adam Swanson
December 15, 2024
They were honest and treated me well. This is my 3rd car I bought from them. This is my 3rd car I bought from them. More
by JIM_KILE
Other Employees Tagged: Alan Cathey, Tom Fisher, Hirak Patel, Angela Carr, Tony Garbo, Emily Knope, Adam Swanson, Paul Wisner, Zeke Heyse
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