Tim Corum

This was my first big car buying experience and it was the worst ever. 17 days after buying my "Ford approved" 2017 Hyundai Santa Fe the transmission completely failed. My car has been in the shop for 2 m the worst ever. 17 days after buying my "Ford approved" 2017 Hyundai Santa Fe the transmission completely failed. My car has been in the shop for 2 months and a week so far. Still waiting. I never once received a call from Liz from the Hyundai dealership telling me ANYTHING ever about my car. The only updates I get is if I call myself. I have made 3 car payments, got my plates and registration, and they could literally care less. The best part is Gabe, my salesman, is the son of the owners. I have called and texted him only to be outright ignored. I did actually get one phone call from Rebecca telling me that I had to return my loaner and get another one because the one I had, "was over on miles." Well duh! I've been without my car for almost 2 1/2 months!! I explained to Rebecca how upset and distraught I was. Her response? "I will have Nick call you and if anything I'll go over to Hyundai and check myself." Can we guess what Rebecca didn't do? Way to keep up with the complete disrespect and gross negligence to your customers! So a special thank you to Liz, Rebecca, and Gabe. You each have done an incredible job at ensuring that I literally had the worst car buying experience of my life. Please please go ANYWHERE else and spend your money. The Phil long name is NOT one you can trust. If I had the money to hire an attorney and get off this loan with them I would. More

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Very friendly staff and great environment! Highly recommend Avery helping you find the right vehicle! Highly recommend Avery helping you find the right vehicle! More

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Have a really great customer service! !!! And a really nice parking lot!!! Very great service!! !!! And a really nice parking lot!!! Very great service!! More

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Everyone is always super eager to help me in any way. Avery was especially helpful Avery was especially helpful More

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Beautiful dealership. Great inventory. Avery was very helpful. I highly recommend this dealership and Avery to anyone in need of a new vehicle. Great inventory. Avery was very helpful. I highly recommend this dealership and Avery to anyone in need of a new vehicle. More

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Great Dealer and Salesperson when shopping for a new vehicle. Very fair price on the vehicle I was looking at but unfortunately the wrong interior color for my wife or we would be driving that F150 vehicle. Very fair price on the vehicle I was looking at but unfortunately the wrong interior color for my wife or we would be driving that F150 More

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I would definitely recommend buying from Phil long ford . as a young buyer with low credit they helped me out a lot and Harrison made everything a lot easier ,so yes , I'm definitely a fan as a young buyer with low credit they helped me out a lot and Harrison made everything a lot easier ,so yes , I'm definitely a fan More

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Bought 3 cars here and Its been great. my sales guys I've worked with have been awesome and the finance guys are super friendly and offer some awesome warranties. my sales guys I've worked with have been awesome and the finance guys are super friendly and offer some awesome warranties. More

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Very much helpful. Made process easy. Great communication and great flow of process. Very much would recommend Made process easy. Great communication and great flow of process. Very much would recommend More

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Easiest buying process we have had. Our dealer Avery was very attentive and knowledgeable. He was very patient! Our dealer Avery was very attentive and knowledgeable. He was very patient! More

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