Service was great but the adviser I had was very rude.
I had made an appointment online and upon getting there for my appointment he told me in America we make appointments with a human and he might not g
I had made an appointment online and upon getting there for my appointment he told me in America we make appointments with a human and he might not get me in. Why have online appointments? Why is your advisor so rude???
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by bretdimatteo1
Verified Customer
Verified Customer
Service Price Transparency
Dec 20, 2024 -
Valley Buick GMC responded
Thank you for your feedback, Bret. We appreciate you taking the time to share your experience at Valley Buick GMC of Apple Valley. It's great to hear that you found the service to be satisfactory, but we understand your concerns regarding your adviser’s behavior during your appointment. We value our customers and aim to provide a positive experience for everyone. We encourage you to reach out to us directly so we can address this matter and ensure your next visit is seamless. Thank you again for your input!
Sincerely, The Team at Valley Buick GMC of Apple Valley
Great sales staff, always willing to go above and beyond.
Condition of car on delivery was less than impressive, streaked windows, dirty door jambs, looks like a gas station car wash.
Condition of car on delivery was less than impressive, streaked windows, dirty door jambs, looks like a gas station car wash.
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by TOMSAVAGENK
Verified Customer
Verified Customer
Dec 03, 2024 -
Valley Buick GMC responded
Thank you for your feedback, Tom. We appreciate your kind words about our sales staff at Valley Buick GMC of Apple Valley. We understand your concerns regarding the condition of your vehicle upon delivery, and we take this seriously. We always strive for excellence and will address this with our team to ensure better cleaning standards in the future. Please feel free to reach out to us directly if you'd like to discuss your experience further. We hope to serve you better next time!
Sincerely, The Team at Valley Buick GMC of Apple Valley
I have bought over 100 cars and trucks and this
dealership by far was the best experience.
dealership by far was the best experience.
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by johnjoseph0
Verified Customer
Verified Customer
Dec 01, 2024 -
Valley Buick GMC responded
Thank you for your kind words! We are thrilled to hear that your experience at Valley Buick GMC of Apple Valley was the best among your many car purchases. We appreciate your trust in us and look forward to serving you again in the future. If you ever need assistance, don’t hesitate to reach out!
Sincerely, The Team at Valley Buick GMC of Apple Valley
the whole process was very smooth.
The salesman Tim was excellent and quick to respond to any questions. The financial manager was also great and I was in and out very quickly. I would
The salesman Tim was excellent and quick to respond to any questions. The financial manager was also great and I was in and out very quickly. I would highly recommend this dealership.
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by johnnymnemonic
Verified Customer
Verified Customer
Nov 22, 2024 -
Valley Buick GMC responded
Thank you for your wonderful feedback! We're thrilled to hear that your experience at Valley Buick GMC of Apple Valley was smooth and enjoyable. It's great to know that Tim and our financial manager provided excellent service and addressed your questions efficiently. We truly appreciate your recommendation and look forward to assisting you again in the future!
Sincerely, The Team at Valley Buick GMC of Apple Valley
Valley Buick GMC is a very nice facility that has a good
selection of vehicles with friendly and helpful staff.
selection of vehicles with friendly and helpful staff.
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by Nathan Leavey
Verified Customer
Verified Customer
Nov 19, 2024 -
Valley Buick GMC responded
Thank you for your kind words! We're thrilled to hear you had a positive experience at Valley Buick GMC of Apple Valley. Our team takes pride in offering a great selection of vehicles and exceptional service. We look forward to welcoming you back in the future!
Sincerely, The Team at Valley Buick GMC of Apple Valley
Great dealership overall.
As you would expect, with an old school dealership, you have an old school service center. No quick lane here, make your appointment, be welcomed by
As you would expect, with an old school dealership, you have an old school service center. No quick lane here, make your appointment, be welcomed by professional, polite, and friendly service advisors, have a seat in the clean and comfortable, no frill waiting area, and relax. They will take care of the rest.
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by JOHN.MACHABY
Verified Customer
Verified Customer
Service Price Transparency
Nov 04, 2024 -
Valley Buick GMC responded
Thank you for your wonderful review! We truly appreciate your kind words about Valley Buick GMC of Apple Valley. We take pride in providing a professional and friendly service experience, and we're glad you enjoyed your time in our waiting area. We look forward to welcoming you back for your next visit!
Sincerely, The Team at Valley Buick GMC of Apple Valley
Tim is very easy to work with.
He is very knowledgeable and recommends the best option for your needs. This is the third vehicle that we have purchased from Tim.
He is very knowledgeable and recommends the best option for your needs. This is the third vehicle that we have purchased from Tim.
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by JS
Verified Customer
Verified Customer
Oct 29, 2024 -
Valley Buick GMC responded
Thank you for your wonderful review! We truly appreciate your continued trust in Valley Buick GMC of Apple Valley for your vehicle purchases. It’s great to hear that Tim made your experience easy and tailored his recommendations to your needs. We look forward to assisting you again in the future!
Sincerely, The Team at Valley Buick GMC of Apple Valley
10th vehicle purchased from Valley GMC.
Awesome experience with great people!! Highly recommend Valley GMC!!
Awesome experience with great people!! Highly recommend Valley GMC!!
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by psjohnson0
Verified Customer
Verified Customer
Oct 29, 2024 -
Valley Buick GMC responded
Thank you so much for your wonderful review! We're thrilled to hear that you had an awesome experience with your 10th vehicle purchase at Valley Buick GMC of Apple Valley. Your loyalty and recommendation mean a lot to us. We look forward to assisting you again in the future!
Sincerely, The Team at Valley Buick GMC of Apple Valley
Best service I’ve had from a dealership!
The staff took the time to listen to my needs/wants and were very patient with me and my family! They took the time to walk me through features my ca
The staff took the time to listen to my needs/wants and were very patient with me and my family! They took the time to walk me through features my car offered and even stayed after close to seal the deal on my purchase!
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by Addison
Verified Customer
Verified Customer
Oct 22, 2024 -
Valley Buick GMC responded
Thank you so much for your wonderful review! We greatly appreciate your kind words about the service you received at Valley Buick GMC of Apple Valley. It's fantastic to hear that our team listened to your needs and took the time to walk you through your vehicle's features. We pride ourselves on providing excellent service and we're glad to have been able to assist you and your family. We look forward to seeing you again in the future!
Sincerely, The Team at Valley Buick GMC of Apple Valley
Everyone is very helpful, and always so nice.
Thank you for making my car buying experience great!
Thank you for making my car buying experience great!
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by emily.stensrud1
Verified Customer
Verified Customer
Oct 10, 2024 -
Valley Buick GMC responded
Thank you so much for your kind words, Emily! We're thrilled to hear that your car buying experience at Valley Buick GMC of Apple Valley was great and that our team was helpful and nice. We appreciate your feedback and look forward to assisting you again in the future!
Sincerely, The Team at Valley Buick GMC of Apple Valley