Tim Combs

On 4-23-22, I dropped off my Honda Civic at 9 am at Garcia Honda in Albuquerque for the 100k mile service. It took them 7 hours to call me back. Shortly after leaving Garcia Honda, my vehicle dashbo Garcia Honda in Albuquerque for the 100k mile service. It took them 7 hours to call me back. Shortly after leaving Garcia Honda, my vehicle dashboard started showing every possible warning message. See pictures attached, along with the service report. Over 6 years, I have regularly maintained my Honda there as I strive to keep the car for many years to come. I do not understand why a pristine vehicle can be left in the hands of individuals like Christian Coriz, according to the multipoint inspection report, the technician assigned to the 100k mile service. No quality control, no workmanship, no pride. When I returned to the dealership, it was closing, and despite the hours posted on the web, there was nothing that could be done until Monday. This is completely unacceptable & infuriating. I depend on my vehicle for daily work. I dropped off a pristinely maintained car & it was returned in shambles. The engine makes a strange noise and the car has lost power; possible turbo disconnection. I don't really know and I am not supposed to. What I know is that I want my vehicle in perfect order ASAP More

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Tim was AMAZING! Best customer service and clear communication about my vehicle. I will be a life long customer. communication about my vehicle. I will be a life long customer. More

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Great service This is the only place I take my Honda Element. Tim Combs is the best service adviser. Always go where you get the best service! This is the only place I take my Honda Element. Tim Combs is the best service adviser. Always go where you get the best service! More

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Garcia Honda repair service We’ve bought our two cars from this dealership but everytime we put our car to get fixed or a simple oil change something always goes wrong. The last We’ve bought our two cars from this dealership but everytime we put our car to get fixed or a simple oil change something always goes wrong. The last visit we went for a oil change, a new starter, and a replacement battery for our second key. They did not reset our oil life sensor page ( it still said our oil life was at 10%) and did not give us the replacement key. we had to go back the next day. I was not happy how I was treated and feel like I have to come every month for something right after getting an oil change. More

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Amazing The dealership has great customer service the advisors really care about their customers Tim combs is a great advisor,all my issues were handled with The dealership has great customer service the advisors really care about their customers Tim combs is a great advisor,all my issues were handled with care. More

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