Tim Carlson

A few months after purchasing a new car at Anderson Honda, my wife and daughter went on a road trip, and the car suddenly stopped working. I desperately called the dealership for guidance, but no one w Honda, my wife and daughter went on a road trip, and the car suddenly stopped working. I desperately called the dealership for guidance, but no one was available to help. I asked to speak with the salesperson who sold me the car and was told she was busy and would return my call later, which she never did. I called again a second time and the person I spoke with was very rude, telling me it wasn’t his job to help me and that I should contact Honda directly since the car was still under warranty. Then he hung up on me. I really can't understand why a dealership would treat their customers so poorly, not to mention the fact that a brand new car stopped working, which is alarming in itself. Of course I'd never recommend Anderson Honda to anyone. Instead, if you're considering buying a new car, I strongly recommend to take your business somewhere else that actually values and respects its customers. Buying a car is a big decision, and you deserve better than this. More

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