Tim Brown

I would like to start off by saying our salesman, Tim Brown, was top notch. Very helpful and respectful of time and needs. I would recommend him to anyone. Unfortunately, he works for Aaron Ford of Poway Brown, was top notch. Very helpful and respectful of time and needs. I would recommend him to anyone. Unfortunately, he works for Aaron Ford of Poway, and I would never recommend them to anyone. In fact, I would suggest anyone to go to another dealer. During our purchase of our 2023 F150, we were told that Aaron Ford is requiring everyone to purchase a $650 Reviver electronic license plate. We told them that was not something we wanted, and we didn’t feel that we should need to purchase it. It was not on the window sticker and was not on the truck as shown to us. They simply said that, per management, if we didn’t purchase the plate the deal is off. After they explained that it was the way DMVs were moving towards, and that it could be used as a theft device along with other options, and there were no additional fees, I reluctantly agreed to the deal. I should have walked away knowing what I know now. First off, it took three different plates and an extra trip to the dealer to get it working. Second of all, after researching the Reviver, you have to give them credit card info to activate, and there is indeed a $130 yearly fee if you want to use all the features. Thirdly, they are only approved for sale and use in 3 states. So, if you move out of California, it’s useless. I talked with the sales manager, Ryan Martinez about this. He said that he didn’t know a lot about them, but management is requiring it on all sales and once they deplete their stock, they were no longer going to use them. So, I asked him that if I had waited to buy a truck, I wouldn’t have had to buy the plate? He said yes. Unbelievable! I decide to email the general manger at Aaron Ford, Vishal Sharma, about this and explained that first I didn’t see why I had to purchase this and second, they untruthful about no fees and how it's not 50 state approved. After a week, I still have not heard back from him. I guess Aaron Ford has so much business, they don’t need to worry about losing customers over an aftermarket part they are pushing on people. Do your research and go to another dealer! More

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Tim is a fantastic salesman and true professional! Highly recommend working with him for all of your sales needs! Keep up the great work Tim! Highly recommend working with him for all of your sales needs! Keep up the great work Tim! More

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Worked with Tim Brown. Best car buying experience I’ve ever had. Tim went above and beyond to answer questions and support me in securing the best car for me. He is a no pr Best car buying experience I’ve ever had. Tim went above and beyond to answer questions and support me in securing the best car for me. He is a no pressure guy who cares about his customer. Would highly recommend working with Tim abs will be back to see him in the future! More

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Tim treated me like an honored guest from start to finish. He was kind and easy to talk to without being pushy, and very accommodating to my needs as a customer. I greatly appreciate his above and bey finish. He was kind and easy to talk to without being pushy, and very accommodating to my needs as a customer. I greatly appreciate his above and beyond service and would highly recommend him to another customer. More

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Had a very pleasant experience with Tim and sharing personal experiences with him. He is very helpful and a great person to work with. I’d recommend working with him if you visit the dealership. personal experiences with him. He is very helpful and a great person to work with. I’d recommend working with him if you visit the dealership. More

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Thank you Tim for an excellent new 2023 Ford truck purchase experience. You definitely took good care of me and I look forward to seeing you again one day soon, and when I see your boss, I’ll be sure purchase experience. You definitely took good care of me and I look forward to seeing you again one day soon, and when I see your boss, I’ll be sure to tell him to give you a pay raise:) Best wishes. More

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Tim was extremely professional and went out of his way to accommodate us in our purchase. Will be back in future accommodate us in our purchase. Will be back in future More

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Tim was open, honest and a great guy to work with. With these crazy market conditions it was nice to get in and out with plenty of time. With these crazy market conditions it was nice to get in and out with plenty of time. More

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This dealership gave me great service all the way through the purchase process. They worked with me on my trade in, helped me select my new car, and set up a delivery that was convenient for me. They couldn' the purchase process. They worked with me on my trade in, helped me select my new car, and set up a delivery that was convenient for me. They couldn't have made it easier to buy. More

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Purchasing from out of state did not hinder the service at all. Tim’s diligence and understanding of the situation made this an enjoyable and smooth process. Great work! at all. Tim’s diligence and understanding of the situation made this an enjoyable and smooth process. Great work! More

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