Tiffany Morales

Very unprofessional and disappointing interaction with Matt. He told me to apply and assured me he would contact me ASAP. After completing the credit application, there was no follow-up for more than 4 ho Matt. He told me to apply and assured me he would contact me ASAP. After completing the credit application, there was no follow-up for more than 4 hours. I called after about an hour to ask why he was not replying to my messages and was told it would take another 10–20 minutes. He never contacted me after that. Communication stopped entirely once the credit application was completed. This felt misleading and showed a lack of basic professionalism and respect for a potential customer. I would not recommend dealing with this dealership. More

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1 Star – Disgraceful Customer Service Purchased a 2023 BMW X5 from Karma Westfield in January. After a mechanical issue forced me to sell the vehicle, I paid off the loan and requested a GAP insurance ref BMW X5 from Karma Westfield in January. After a mechanical issue forced me to sell the vehicle, I paid off the loan and requested a GAP insurance refund. Ally confirmed the refund was sent to the dealership in September. Karma Westfield has withheld the funds despite receiving all documentation. They ignore emails, dodge calls, and offer weak excuses like being “away from the desk.” Absolutely unacceptable behavior—buyers beware. More

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I just purchased a Dodge Charger with Daryelis. She was very professional and provided me with highly detailed information about my deal. She answered all my questions and also gave solutions to al She was very professional and provided me with highly detailed information about my deal. She answered all my questions and also gave solutions to all problems I thought I may have in the hypothetical sense. The experience was very helpful and her expertise were exceptional. I highly recommend her. Thanks again Daryelis!!! Candice G. More

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Just look them up on BBB and formulate your own opinion from there. Wish I did better homework before wasting time with them trying to hustle me with fake fees. Spoiler alert - they are not an accredited from there. Wish I did better homework before wasting time with them trying to hustle me with fake fees. Spoiler alert - they are not an accredited BBB business. More

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Excellent service. The Karma team went above and beyond to get me into the vehicle i wanted at the price I wanted. Can't wait to buy from them again The Karma team went above and beyond to get me into the vehicle i wanted at the price I wanted. Can't wait to buy from them again More

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Great place to buy your first car, Nina was very professional and patient, the karma experience was great!!!!! professional and patient, the karma experience was great!!!!! More

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Miles made me feel like he wasn’t selling me a car but helping me buy my Benz C300. He was knowledgeable of the car and made my mom and I have a good buying experience. helping me buy my Benz C300. He was knowledgeable of the car and made my mom and I have a good buying experience. More

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Karma Westfield has a great selection of cars and is willing to find a good price for both parties. I really appreciated the quality of the car, and the paitence/attention to detail from the staff. Many willing to find a good price for both parties. I really appreciated the quality of the car, and the paitence/attention to detail from the staff. Many thanks to Lamont for working with us. More

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I had a fantastic experience at Karma Westfield. The staff were incredibly knowledgeable, patient, and genuinely interested in finding the best car for my needs. They offered transparent pricing and The staff were incredibly knowledgeable, patient, and genuinely interested in finding the best car for my needs. They offered transparent pricing and no-pressure guidance throughout the process. I drove away with a great vehicle and a smile on my face. Highly recommend them for anyone looking for a positive car buying experience! More

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Great and attentive service and are willing to meet you half way on your price. half way on your price. More

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