Tiffany Marks

Service advisor is great. Service department needs to dig in and really take the time to diagnose issues that customers say are happing. I am starting to question this deale Service department needs to dig in and really take the time to diagnose issues that customers say are happing. I am starting to question this dealerships abilities based on this and previous experiences. More

by beck Verified Customer Verified Customer

Report | Print

Byers' service team is on time and provide you with options for additional service as needed. options for additional service as needed. More

by KMEDWA Verified Customer Verified Customer

Report | Print

I paid $1500 to have my water pump and timing belt replaced. Then my air conditioner didn’t work a week later, when it had work 3 days prior to the “repair”. I was told the tech struggled getting the replaced. Then my air conditioner didn’t work a week later, when it had work 3 days prior to the “repair”. I was told the tech struggled getting the crank pulley off so the job took two days. After spending this amount of money I was told by the assistant service manager it was just “sucky timing” and now I have to pay $1900 to replace the air conditioning compressor, a less than $500 part. Also since then I’ve have the engine stumbling at idle after driving, which it did not do prior to this service. I called and left a message for the asst mngr and have received no call back. Your labor price is way too expensive and the quality of the repairs is lacking. I have lost all confidence in the service department and Ford in general. I understand I have an older vehicle with higher mileage, but it has not had any problems until now and we have owned it since new. If this is the level of service we can expect this will be our last Ford product! More

by eambrose71 Verified Customer Verified Customer

Report | Print

Always been very helpful and responsive i appreciate the application used to summarize work and the level importance application used to summarize work and the level importance More

by mattgaberell Verified Customer Verified Customer

Report | Print

Thanks ? ? ???? to “ Please say a little more. Just 13 more words… ” ? ???? to “ Please say a little more. Just 13 more words… ” More

by mholdren54 Verified Customer Verified Customer

Report | Print

Great communication throughout the process . Good work and flexibility on scheduling. They were fairly priced as well Good work and flexibility on scheduling. They were fairly priced as well More

by walkerr38 Verified Customer Verified Customer

Report | Print

They did a great job and kept me updated on my car. They got me in and out in a timely manner. They got me in and out in a timely manner. More

by Hhart97 Verified Customer Verified Customer

Report | Print

Good communication and service. They took care of the recall as well as another issue that I had. They took care of the recall as well as another issue that I had. More

by Pmaynard19 Verified Customer Verified Customer

Report | Print

Outstanding Tiffany always does a great job of accommodating my needs. Communication is always on point. accommodating my needs. Communication is always on point. More

by justahg Verified Customer Verified Customer

Report | Print

Excellent experience Always an excellent experience. The team ensure I understand my current and future needs to keep my vehicle running safe. The team ensure I understand my current and future needs to keep my vehicle running safe. More

by Vanessa Verified Customer Verified Customer

Report | Print