Thomas Wells | Page 4

No service or consideration is out of bounds Having been a Volvo owner once, then switching to VW, then turning in my "defective VW", I was relieved to return to Volvo. The Volvo of the Triad has Having been a Volvo owner once, then switching to VW, then turning in my "defective VW", I was relieved to return to Volvo. The Volvo of the Triad has gone to all lengths to keep me happy and welcome me back as a satisfied customer. The no-pressure, tag-team sales force is a pleasure, and the lack of "Competitive" sales between the team members means anyone will pinch hit for another. Ben Humphreys helped when my first sales person Thomas Wells, was out. Thomas Wells ( and Ben)were fantastic, relaxed, service minded and honest. I'd recommend Thomas, even Ben too, any time. When I finally drove my car off the lot, Thomas even helped me take it to a friend's garage in another community for a brief storage. They go out of their way, remember your name, and are consistent throughout the Volvo ownership experience. More

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New age dealer sales approach perfectedq Thomas is a great example of the new dealership and consumer partnered business model that is pillared upon: honesty integrity ability to listen and Thomas is a great example of the new dealership and consumer partnered business model that is pillared upon: honesty integrity ability to listen and understand needs and collaborative approach to striking a deal that is fair and honest. Thomas is an outstanding professional and I will be a long time repeat customer with zero hesitation and no temptation to shop luxury dealers elsewhere More

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Straightforward, honest, and friendly staff The XC90 we bought from Volvo of the Triad was our first luxury vehicle purchase. We contacted the dealership before we drove out and met Thomas as so The XC90 we bought from Volvo of the Triad was our first luxury vehicle purchase. We contacted the dealership before we drove out and met Thomas as soon as we parked. Volvo of the Triad had more XC90s than any other dealership, so they gave us the best opportunity to find the options and colors we had in mind. Thomas was amazing to work with: he was patient, frank, and genuine. He walked us through the XC90 options on site and took us on an extended test drive. When we sat down to talk numbers, we felt like everything was on the table: we knew our price, and felt respected in the decisions we made to reject and, finally, accept their offer. We are very happy with our purchase and will recommend Volvo of the Triad to our friends. More

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A buying experience with no rough edges. Volvo of the Triad has perhaps the finest service, sales and finance people I have ever met. They are selling and servicing luxury cars, and provide j Volvo of the Triad has perhaps the finest service, sales and finance people I have ever met. They are selling and servicing luxury cars, and provide just the sort of experience you would like to expect as a matter of course. It is not the least expensive, I'm sure, but in a world where high quality experience is rare at any price, this dealership more than earns the difference. More

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Car purchase Very professional. Sales person knew his product. Was handled so well we ended up buying two XC 90's which was not our plan. Will come back Very professional. Sales person knew his product. Was handled so well we ended up buying two XC 90's which was not our plan. Will come back More

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Great service - highly recommend I highly recommend Volvo of the Triad to all. I received excellent service from Thomas Wells in the sales department. Thomas is friendly, sincere, kn I highly recommend Volvo of the Triad to all. I received excellent service from Thomas Wells in the sales department. Thomas is friendly, sincere, knowledgable, and a pleasure to work with. I am 100% pleased with my Volvo purchase at Volvo of the Triad. -Stephen White More

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Relaxed, no-pressure buying experience. First I should say that I hate car shopping. The reason being that it is a totally awkward experience. I hate being preyed upon by a sales staff tha First I should say that I hate car shopping. The reason being that it is a totally awkward experience. I hate being preyed upon by a sales staff that will say anything to make sure to close the deal. At Volvo of the Triad I found a staff that was confident in their product and happy to let me fall-in-love with the car on my own. I truly felt like I was on a test drive with a friend I had known for years. There was honesty and frankness in the experience that was a breath of fresh air compared to other dealerships I have been to. I recommend this dealership and my sales specialist, Thomas Wells, to anyone searching for a car who wants to be treated like a person and not an ATM machine. More

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