Third time I have brought my car in for service and it
again has a code that I need an one reader to clear kinda annoying when it only happens after I go to the dealership
again has a code that I need an one reader to clear kinda annoying when it only happens after I go to the dealership
More
by JAGTOVIK
Verified Customer
Verified Customer
Service Price Transparency
Apr 15, 2025 -
Findlay Toyota responded
Hello,
We strive to provide an exceptional experience for all of our customers. I am sorry to hear your experience with us did not meet your expectations. We value your business and would like the opportunity discuss this with you further. Please feel free to call me directly at 702-566-2582 or simply reply to this email. Thank you for making us aware of this situation. I look forward to hearing from you.
Sincerely,
KELLY THOMAS
Customer Relations Manager
Findlay Toyota Henderson
kellyt@findlayauto.com
Aaron is a great salesman.
He was very helpful in getting me in a nice car with reasonable payments. The whole process was great. Great attitude and very courteous. He knows h
He was very helpful in getting me in a nice car with reasonable payments. The whole process was great. Great attitude and very courteous. He knows his business. It was a pleasure doing business with him.
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by JOCELYN.ANDREWIN
Service Price Transparency
Apr 07, 2025 -
Findlay Toyota responded
Jocelyn, Thank you for your kind words about your salesperson Aaron, we truly appreciate your support!
DO NOT TAKE YOUR VEHICLE TO SERVICE HERE, They do a
horrible job, they dont pay attention to the work they do, they have lazy incompetent employees, They dont honor warranties, and they dont own they o
horrible job, they dont pay attention to the work they do, they have lazy incompetent employees, They dont honor warranties, and they dont own they own employees mistakes, they ruined my vehicle accessory that cost me over $1600 and kept my vehicle for 3 days without getting any work done.
SAVE YOURSELF A HEADACHE AND DO NOT TAKE YOUR BUSINESS TO FINDLAY TOYOTA
SERVICE DEPARTMENT.
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by John M
Service Price Transparency
Mar 28, 2025 -
Findlay Toyota responded
John M,
We strive to provide an exceptional experience for all of our customers. I am sorry to hear your experience with us did not meet your expectations. We value your business and would like the opportunity to discuss this with you further. Please contact me directly at
Kellyt@findlayauto.com or simply reply to this email. Thank you for making us aware of this situation. I look forward to hearing from you.
Mar 31, 2025 -
Findlay Toyota responded
John M,
We strive to provide an exceptional experience for all of our customers. I am sorry to hear your experience with us did not meet your expectations. We value your business and would like the opportunity to discuss this with you further. Please contact me directly at
Kellyt@findlayauto.com or simply reply to this email. Thank you for making us aware of this situation. I look forward to hearing from you.
Thomas Tran provided us with first rate service we have
been accustomed to at Findlay Toyota. Thomas was very professional and recommended the service required as well as providing information on key comp
been accustomed to at Findlay Toyota. Thomas was very professional and recommended the service required as well as providing information on key components that required our attention. We rely on this information that has serverd us well in the past. To the GM that I was introduced to on this visit I would like to convey how much Thomas made our visit a very good experience. Thomas represents Findlay Toyota with the highest level of professionalism and respect for your customers. Thank you again Thomas for making our visit so pleasant and keeping our car in top running condition.
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by jatajury
Service Price Transparency
Mar 28, 2025 -
Findlay Toyota responded
Jatajury,
We're glad to know that everything went well with your last service visit. Thank you for your feedback and for mentioning Thomas Trans name. We're happy to know that you had a pleasant experience. We appreciate your business and look forward to seeing you again soon.
Thomas Tran was efficient and helpful.
The service was completed earlier than I expected it to be.
The service was completed earlier than I expected it to be.
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by BETTYMGRANT
Verified Customer
Verified Customer
Service Price Transparency
Mar 24, 2025 -
Findlay Toyota responded
BETTYMGRANT, Thank you for sharing your experience with us and mentioning Thomas Trans name. We're glad that he could exceed your expectations. If there’s anything else we can do to make your next visit even better, please let us know.
Amazing service, informative and knowledgeable when it
comes to problems of the vehicle nice job and the customer service are very friendly and accommodating
comes to problems of the vehicle nice job and the customer service are very friendly and accommodating
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by ANALYN1972
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
David Tran
Jan 23, 2025 -
Findlay Toyota responded
Thank you for leaving your 5 STAR review and for mentioning your service team members in your review. I'm sure they both will be happy to know that they were able to meet your expectations. Your satisfaction is our top priority, and we look forward to serving you again in the future.
K Thomas- Customer Relations Specialist
Tony Winn was my salesman.
He was professional and answered all my questions. He made the deal happen at the end of the day. I’m now really happy with my 2025 tundra
He was professional and answered all my questions. He made the deal happen at the end of the day. I’m now really happy with my 2025 tundra
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by grimes.brandon
Verified Customer
Verified Customer
Service Price Transparency
Thomas was very Helpful and Made sure My Tundra was
serviced Quickly. He made sure to follow up with me soon as it was finished ! Thanks again !
serviced Quickly. He made sure to follow up with me soon as it was finished ! Thanks again !
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by Matt B
Service Price Transparency
Other Employees Tagged:
Thomas Tran
they are always trying to upsell me and get me to buy
things for 100x the price
things for 100x the price
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by ACEBALLES19
Verified Customer
Verified Customer
Service Price Transparency
The service guy Thomas handled my issue without an
appointment. I enjoyed eating tacos and shaved ice while I waited. Great service!
appointment. I enjoyed eating tacos and shaved ice while I waited. Great service!
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by areber73
Verified Customer
Verified Customer
Service Price Transparency