10 Reviews
Write a Review10 Reviews of Thomas Rhodes
November 09, 2024
Top tier customer service! Vehicle was exactly as advertised and even exceeded our expectations. Highly recommend this team! Vehicle was exactly as advertised and even exceeded our expectations. Highly recommend this team! More
Other Employees Tagged: Victor, Matt, James
September 14, 2024
Extremely pleased with the experience and can honestly say they will be my first choice when purchasing another vehicle. My sales agent Michael was the best! I cannot say enough good things about the amaz say they will be my first choice when purchasing another vehicle. My sales agent Michael was the best! I cannot say enough good things about the amazing service he provided. Big Kudos to him!! It was truly a very easy experience and the process did not take long at all compared to other dealerships. The Sales and Finance Managers were outstanding. I felt treated with so much kindness, professionalism and integrity again, which is something you do not see in many other dealerships. Just call Michael if you need a car, he will definitely help you and you will not regret it! More
Other Employees Tagged: Michael (Sales) and Jose (Finance)
July 25, 2024
Our experience was great. .. video of car sent by Jean-Claude Rasch our Sales Rep. He was gracious and assisted us thru entire sales process.... Definitely would buy from agai .. video of car sent by Jean-Claude Rasch our Sales Rep. He was gracious and assisted us thru entire sales process.... Definitely would buy from again...great price, great car, great experience!! More
Other Employees Tagged: Jean Claud Rhodes
July 18, 2024
The sales staff was great to work with but after we agreed on a deal, the finance portion of the deal was bad. First we had to wait for over an hour. Then when all of the paperwork was completed, I wa agreed on a deal, the finance portion of the deal was bad. First we had to wait for over an hour. Then when all of the paperwork was completed, I was ready to write a check for the purchase price. I asked them to hold the check for a day and a half because I was transferring money from a savings account to my checking account. They said they could not do that. I offered to put 15% down via a debit card transaction and showed them my savings account balance which over 2.5 times the cost of the vehicle - they said no to that suggestion. I called my savings bank and transferred the required amount on speaker phone so they could hear that the amount would be available on the day I requested. The finance employee then asked the manager if the down payment and holding the check a day and a half would be OK and he said no. So I ended up putting 15% down on a credit card to hold the car and had to return on the day when I had the funds with a cashier's check for the outstanding amount. It cost me a 90 mile round trip to return to the dealer to pick up the car. I have purchased many cars during my life and I have never had this happen before. In fact, I had the dealers asking me to take the car home even though the full amount was not immediately available because they trusted that I would pay. If I would have been buying the car for myself (I was buying it for my daughter), I would have left the car on the lot and looked elsewhere. I have to say that the failure to trust me was insulting. More
Other Employees Tagged: Jordan & Max - sales staff were both great as was the sales manager who came up with a great idea for the trade-in.
July 09, 2024
No pushing, straight forward, and very professional. Tim was a gem to deal with, he worked with me and made my experience over all the places I have been absolutely perfect. Tim was a gem to deal with, he worked with me and made my experience over all the places I have been absolutely perfect. More
Other Employees Tagged: Ray
June 12, 2024
Outstanding services from everyone I had the pleasure of working with. Mo, my sales advisor was very knowledgeable and helpful in making my vehicle selection. The finance team was very professional and go working with. Mo, my sales advisor was very knowledgeable and helpful in making my vehicle selection. The finance team was very professional and got us in and out in a very timely manner. Will definitely come back for my next vehicle here! More
Other Employees Tagged: Kamal Ghai