Thomas Prondzinski | Page 30

Recall Solution I was completely in the hands of Tom. He treated me fairly and went well beyond my expectations to accommodate my needs. The Service Team at Lexus of I was completely in the hands of Tom. He treated me fairly and went well beyond my expectations to accommodate my needs. The Service Team at Lexus of Arlington is terrific. More

by stuld Verified Customer Verified Customer

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turnaround time in receiving vehicle back was to loon I had a 2 month delay in getting a windshield replaced. I kept receiving dates for repair that continued to be extended. I finally reached out to a ma I had a 2 month delay in getting a windshield replaced. I kept receiving dates for repair that continued to be extended. I finally reached out to a manager and i emailed Lexus. More

by SHINKLE0 Verified Customer Verified Customer

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Car dealer good experience explained problem and was fixed Called 10 minutes before I came in spoke to service department explained problem think it was anthony good experience explained problem and was fixed Called 10 minutes before I came in spoke to service department explained problem think it was anthony he said to come over had time to deal with it More

by PATAPOSTOLAKIS Verified Customer Verified Customer

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Service was done in a timely manner and my rep was very friendly and helpful. Tom at Arlington Lexus gave good advice and support as far as any additional issues with my vehicle. friendly and helpful. Tom at Arlington Lexus gave good advice and support as far as any additional issues with my vehicle. More

by VIOLETA778 Verified Customer Verified Customer

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Efficient quality service The service advisors are friendly and helpful, I am always provided a new clean loaner vehicle if I need one, and the repairs/service are always finis The service advisors are friendly and helpful, I am always provided a new clean loaner vehicle if I need one, and the repairs/service are always finished in a timely manner. My vehicle is returned as promptly as possible, washed and cleaned. More

by VRESICS Verified Customer Verified Customer

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Had the maintenance required light on.. As always I have found their work on my car timely, well done and friendly. Very professional and reliable. found their work on my car timely, well done and friendly. Very professional and reliable. More

by davidkwak Verified Customer Verified Customer

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Tom was very helpful and honest. He was able to get all of my repairs done and he was able to get me in and out of there quickly. of my repairs done and he was able to get me in and out of there quickly. More

by ANAGHAZ Verified Customer Verified Customer

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Great Service Their service center and personnel are the reasons we continue to buy cars from Lexus of Arlington. They are always accommodating and service only th Their service center and personnel are the reasons we continue to buy cars from Lexus of Arlington. They are always accommodating and service only the things you need. More

by tcpalmer Verified Customer Verified Customer

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I showed up on time at 2 with my 3 year old grandson. Vehicle sat there for more than an hour No one put a tag on it. I came out to ask if any one was working on it and was advised that no one.waite2 a Vehicle sat there for more than an hour No one put a tag on it. I came out to ask if any one was working on it and was advised that no one.waite2 and 1/2 hour for oil change More

by SUNNY3369 Verified Customer Verified Customer

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recall issues resolved terrific service. both Haresh and Tom are very knowledgeable and explain what is being done in a very understandable way. never a problem with service terrific service. both Haresh and Tom are very knowledgeable and explain what is being done in a very understandable way. never a problem with service at this dealer. More

by PRYAN Verified Customer Verified Customer

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