Thomas Prondzinski
Thomas Prondzinski at Lexus of Arlington

Thomas Prondzinski | Page 23

Service Director

Lexus of Arlington

1510 W Dundee Rd
Arlington Heights, IL 60004

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4.4
448 Reviews
4.4

448 Reviews

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448 Reviews of Thomas Prondzinski

January 12, 2021

Dealership Rating
Employee Rating

Call the Service department talk to Tom Prondzinski to Call the Service department talk to Tom Prondzinski to set up a time to have my car serviced and it was serviced on time. I’ve been servicing my cars More

by Ray D.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

January 08, 2021

Dealership Rating
Employee Rating

Brought our 2013 RX 350 in for a 60,000 mile service spoke to Tom Prondzinski all work discussed was completed on time w/ Tom creating a Customer Service Relationship RX was serviced 100%.With Tom as More

by s.menton
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Haresh Trivedi , Rob Kennedy, Tim Webb, Steve Moffitt

January 06, 2021

Dealership Rating
Employee Rating

Tom Prondzinski is all about customer service. Excellent service all the time with him. I had a battery issue, he was able to get me in with short notice and remedy the situation More

by samzport
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

December 27, 2020

Dealership Rating
Employee Rating

Love my Lexus & the service I get from yourservice Love my Lexus & the service I get from your service dept.... Tom Prondzinski does a great job of explaining everything that will be done with my ca More

by LINDAJ317
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

December 22, 2020

Dealership Rating
Employee Rating

Tom P. was very helpful. He let me know that the part was ordered and called when the part was in. Thank you very much. More

by COBRAWON1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

December 16, 2020

Dealership Rating
Employee Rating

Great service advisor Tom Prondzinski. He found the problem, explained the plan and coordinated the repairs. He kept informing me with the different steps he took. More

by RAYDAOU
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

December 16, 2020

Dealership Rating
Employee Rating

Very courteous people to work withGet immediate Very courteous people to work with Get immediate appointment plus some discounts on the charges Wash the car clean when done Very pleasant app expe More

by JAYTG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

December 14, 2020

Dealership Rating
Employee Rating

Great service from Arlington Lexus. I have been a customer for many years and appreciate the consistent great service. From scheduling to completion, everything went perfectly with no hassles or sur More

by ROB.SHERWOOD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

December 12, 2020

Dealership Rating
Employee Rating

Thank you for an excellent service experience. I was in and out in to time. No Hassle. That is how a great service should be. More

by SOJERO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Haresh Trivedi , Rob Kennedy, Tim Webb

December 10, 2020

Dealership Rating
Employee Rating

Clean, Fast and Efficient Service at Arlington Lexus. Tom Prondzinski is an excellent Service Manager and Advisor! We live in Wisconsin but purchased the car from Arlington Lexus and have had it serviced the More

by JK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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