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Thomas Prondzinski
Thomas Prondzinski at Lexus of Arlington

Thomas Prondzinski | Page 2

Service Director

Lexus of Arlington

1510 W Dundee Rd
Arlington Heights, IL 60004

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4.4
448 Reviews
4.4

448 Reviews

Write a Review

448 Reviews of Thomas Prondzinski

July 07, 2023

Dealership Rating
Employee Rating

Please write at least 15 words about this dealership. One two three four five six More

by robinpet2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lori Devega, Josie Garcia, Edwin Thalhammer, Eddie Garcia , Tony Coyoc, Chris Figler

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May 26, 2023

Dealership Rating
Employee Rating

Very professional, knowledgeable staff. Best service around. They took care of my car like it’s their own. Thank you More

by Akurtov226
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Haresh Trivedi, Lori Devega, Josie Garcia, Edwin Thalhammer, Julianna Uriostequi, Eddie Garcia , Tony Coyoc, Chris Figler

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March 23, 2023

Dealership Rating
Employee Rating

Haresh Trivedi is a pleasure to work with and so are Tony Coyoc and Tom Prondzinski More

by giberne2003
Recommend Dealer
Yes

Other Employees Tagged: Haresh Trivedi , Tony Coyoc

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Mar 25, 2023

Lexus of Arlington responded

Hi, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!

March 16, 2023

Dealership Rating
Employee Rating

Great customer service, easy to work with. They provide a very good quality work . Great weriting area with complementary coffee machine. More

by RBONDAR41
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Eddie Garcia

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Feb 05, 2023

Lexus of Arlington responded

We are very happy to hear Eddie provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

March 13, 2023

Dealership Rating
Employee Rating

Vehicle was returned in awesome condition, better than I could have expected. Thanks Lexus Service! More

by Rick
Recommend Dealer
Yes

Other Employees Tagged: Haresh Trivedi, Marcin Ajdukiewicz, Lori Devega, Josie Garcia, Edwin Thalhammer, Adam Lemke, Eddie Garcia , Tony Coyoc, Chris Figler

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Mar 13, 2023

Lexus of Arlington responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, Rick, please let us know.

Mar 15, 2023

Lexus of Arlington responded

Hi Rick, thank you for taking the time to let us know how we did. We hope you have a great day!

January 21, 2023

Dealership Rating
Employee Rating

Always Extremely Helpful! !!!!! And Always Extremely Polite! Brought my new Lexus in September! The salesman was Extremely Helpful More

by MARYK1096
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Haresh Trivedi, Lori Devega, Josie Garcia, Edwin Thalhammer, Julianna Uriostequi, Eddie Garcia , Tony Coyoc, Chris Figler

Report | Print
Jan 23, 2023

Lexus of Arlington responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

December 21, 2022

Dealership Rating
Employee Rating

The staff are always Fast & friendly. The waiting area is spacious & comfortable. I appreciate the smiles from everyone. More

by LUCKYMOM209
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Haresh Trivedi, Lori Devega, Josie Garcia, Edwin Thalhammer, Julianna Uriostequi, Eddie Garcia , Tony Coyoc, Chris Figler

Report | Print
Dec 22, 2022

Lexus of Arlington responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

December 07, 2022

Dealership Rating
Employee Rating

Thank you very much for your service, and Keep up the good work! Very pleased dealing with Tom Prondzinski. Marry Christmas More

by Carl Riina
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Dec 08, 2022

Lexus of Arlington responded

Thank you, Carl! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Lexus of Arlington, we look forward to having you as a valued customer for many years to come!

November 23, 2022

Dealership Rating
Employee Rating

The dealership is welcoming kind people throughout I love visiting Arlington Heights Lexus. Very clean staff is great I never have a problem here. Thank you More

by theresarodgers3@yahoo.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Haresh Trivedi, Lori Devega, Josie Garcia, Edwin Thalhammer, Julianna Uriostequi, Eddie Garcia , Tony Coyoc, Chris Figler

Report | Print
Nov 23, 2022

Lexus of Arlington responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

November 19, 2022

Dealership Rating
Employee Rating

I have been dealing with this dealership for quite a number of years and have always returned. Between the great service and Marcin the GM you can’t go wrong!! More

by steven
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Marcin Ajdukiewicz, Lori Devega, Josie Garcia, Edwin Thalhammer, Eddie Garcia

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Nov 20, 2022

Lexus of Arlington responded

Thank you for taking the time to leave us a five-star rating, Steven. It's great to hear that we are always able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Lexus of Arlington over the years, Steven. We truly appreciate your business.

Nov 20, 2022

steven responded

saf239@aol.com

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