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Thomas McCafferty
Thomas McCafferty
Lexus Certified Service Consultant
Herb Chambers Lexus of Hingham
141 Derby St
Hingham, MA 02043
576 Reviews
576 Reviews
Write a Review576 Reviews of Thomas McCafferty
July 26, 2025
Always get get service from dealership and Tom McCafferty my advisor. I like the video inspection they provide and always give me the best options to service my GX 460. my advisor. I like the video inspection they provide and always give me the best options to service my GX 460. More
by mageejr
July 25, 2025
Time is an excellent service consultant. I asked him a few questions about my vehicle being a hybrid very new to me, answered all my questions. I asked him a few questions about my vehicle being a hybrid very new to me, answered all my questions. More
by Roch
Other Employees Tagged: Felix Nepomuceno
July 18, 2025
I purchased my new 2022 Lexus ES350 at this dealership and all service has been perfomed at this dealership. Tom has been my Service Advisor throughout and he and his team have been exceptional in assurin and all service has been perfomed at this dealership. Tom has been my Service Advisor throughout and he and his team have been exceptional in assuring that my vehicle continues to perform and run perfectly without any problems. Tom always takes time to explain all service that will be performed and I like the feature of the technician videoing of the examination of the brake pads, tire treads, and underside of the car. This is a first class operation. A speacial thanks to Tom and his team for the outstanding service they provide! More
by cchancey1
July 12, 2025
I just purchased a new Lexus NX300hybrid from Ryan Tierney. He was so professional and knowledgeable about these cars. This is my 4th Lexus from this dealership. I love the sales and service. I would Tierney. He was so professional and knowledgeable about these cars. This is my 4th Lexus from this dealership. I love the sales and service. I would highly recommend Ryan for sales. I would give him a 10 but it only goes to 5. I really appreciated all Ryan’s hard work making this process easier. He is the best. More
by aml19
Other Employees Tagged: Ryan Tierney, Vanya Sacco, Lauren O'neill
July 06, 2025
The staffs matters a lot! We can always find a new dealer but not the same kind of people. From the service Advisors like Joshua Archibald, Tom Cafferty, and Elijah, the adviso We can always find a new dealer but not the same kind of people. From the service Advisors like Joshua Archibald, Tom Cafferty, and Elijah, the advisor who figured out the problem with the leak in the sunroof of our Lexus vehicle. The technicians and to the lowest paid staffs of the dealership, we owe the gratitude of great service! Rodolfo JD.PhD.2togo@gmail.com More
by Jd.PhD.2togo
Other Employees Tagged: Lauren Salvador, Ruben Oliveira, Andrew Conley, Daniel Chen, Felix Nepomuceno, Joe Cagdas, Eric Castillo, Talisa Albanese , Joshua Archibald and Elijah, service advisors
July 02, 2025
Thank you Tom for taking care of my recent service - I love getting the video of the review of my vehicle - it helped me decide what service to go ahead with!! Lisa Monahan love getting the video of the review of my vehicle - it helped me decide what service to go ahead with!! Lisa Monahan More
by Lmon1030
June 20, 2025
The other day I had unexpected service need. Thankfully, as I could count Tom from service to oversee the issue & help with a satisfactory outcome. He is a true testament to the term customer Thankfully, as I could count Tom from service to oversee the issue & help with a satisfactory outcome. He is a true testament to the term customer service! More
by mneyhus
June 19, 2025
Tom Mccafferty in service on SAT 6-14-25 at 1 pm. Loaner ready and picked up my car at 3:30!!!!. I work Sat. so this was great!!! A 2021 350 Hybred used which I enjoy but too techy and my wife w Loaner ready and picked up my car at 3:30!!!!. I work Sat. so this was great!!! A 2021 350 Hybred used which I enjoy but too techy and my wife will not drive!! I need more dealer training. Sales training poor. I am 85 so this is part of the issue. If you have another I would buy but much less techy for my wife. Jerry & Claire Mello More
by Jerrym
June 06, 2025
Tom M. Service department of Herb Chambers Lexus Hingham is the best. He explains everything in detail, he offers his honest opinion when I ask and thoroug Service department of Herb Chambers Lexus Hingham is the best. He explains everything in detail, he offers his honest opinion when I ask and thoroughly answers all my questions. I will only deal with him. More
by DP
Other Employees Tagged: Stephen from the valet department is great!
