Thomas McCafferty
Lexus Certified Service Consultant
Herb Chambers Lexus of Hingham
141 Derby St
Hingham, MA 02043
485 Reviews
Write a Review485 Reviews of Thomas McCafferty
September 14, 2024
I have been very pleased with service at this dealership. I like that they assign one service representative to you so you do not have to explain things each time you come in. They are very good at getting y I like that they assign one service representative to you so you do not have to explain things each time you come in. They are very good at getting you loaner vehicles if you give them advance notice. The experience is excellent from the minute you drive in too when you leave with your vehicle More
September 10, 2024
I have found the service team to be professional, customer focused and easy to work with. customer focused and easy to work with. More
Other Employees Tagged: Joseph Sullivan, Marcus Karam, Vitor Duarte , James Welch, Service
September 05, 2024
There was confusion about my scheduled service date and Tom and his team got me a loaner car and made it work. Car looks great and the service was completed by the next day even though I wasn’t scheduled. Tom and his team got me a loaner car and made it work. Car looks great and the service was completed by the next day even though I wasn’t scheduled. More
Other Employees Tagged: Jim
September 01, 2024
Always great service. Took care of everything even found that my tire had a nail in it. Thank you Kevin and Eric!! Took care of everything even found that my tire had a nail in it. Thank you Kevin and Eric!! More
Other Employees Tagged: Kevin Chan, Eric Castillo
August 24, 2024
Very helpful very respectful. service advisors are always very kind and helpful while I am there and the few times I have needed to speak with a technician they were also very po service advisors are always very kind and helpful while I am there and the few times I have needed to speak with a technician they were also very polite and very helpful. I have not purchased a vehicle from here. I chose this dealership after I had a poor experience at a different Lexus dealership and I am very happy with the service that I get from the Hingham location. More
Other Employees Tagged: Joe Cagdas
August 18, 2024
I like dealing with Tom because he knows my car best. I asked for him personally because he also explains things when I don’t understand. The place is clean and staffs are pleasant. I asked for him personally because he also explains things when I don’t understand. The place is clean and staffs are pleasant. More
August 18, 2024
Im over 15 years a customer of Lexus almost every time they take my car for a service or anything else they’re always extremely excellent. they take my car for a service or anything else they’re always extremely excellent. More
Other Employees Tagged: Eric Castillo , Talisa
August 14, 2024
I have enjoyed be entire Lexus experience from my excellent salesman to the outstanding service whenever I visit. excellent salesman to the outstanding service whenever I visit. More
Other Employees Tagged: Joseph Sullivan, Daniel Chen, Jano Letif