Thomas McCafferty
Thomas McCafferty at Herb Chambers Lexus of Hingham

Thomas McCafferty

Lexus Certified Service Consultant

Herb Chambers Lexus of Hingham

141 Derby St
Hingham, MA 02043

5.0
485 Reviews
5.0

485 Reviews

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485 Reviews of Thomas McCafferty

September 17, 2024

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Employee Rating

The service was excellent. The service rep explained everything well, very courteous. I rate his service EXCELLENT. More

by Pichai.gopal
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Sep 18, 2024

Herb Chambers Lexus of Hingham responded

Thank you for the fantastic feedback! We're delighted to hear that our service rep at Herb Chambers Lexus of Hingham provided excellent and courteous service. We appreciate your support!

September 14, 2024

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I have been very pleased with service at this dealership. I like that they assign one service representative to you so you do not have to explain things each time you come in. They are very good at getting y More

by Stephen.iacovino
Service Price Transparency
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Recommend Dealer
Yes
Sep 16, 2024

Herb Chambers Lexus of Hingham responded

Stephen, we're delighted to hear that you appreciate the personalized service and loaner vehicle convenience at Herb Chambers Lexus of Hingham. Thanks for sharing your positive experience with us!

September 10, 2024

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I have found the service team to be professional, customer focused and easy to work with. More

by ldamon2001
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Recommend Dealer
Yes

Other Employees Tagged: Joseph Sullivan, Marcus Karam, Vitor Duarte , James Welch, Service

Sep 11, 2024

Herb Chambers Lexus of Hingham responded

Ldamon2001, thanks so much for the 5-star review of Herb Chambers Lexus of Hingham!

September 05, 2024

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There was confusion about my scheduled service date and Tom and his team got me a loaner car and made it work. Car looks great and the service was completed by the next day even though I wasn’t scheduled. More

by jcnenagh
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Jim

Sep 06, 2024

Herb Chambers Lexus of Hingham responded

Jcnenagh, we're glad to hear Tom and the team at Herb Chambers Lexus of Hingham could accommodate you despite the scheduling mix-up. Thanks for sharing your experience!

September 01, 2024

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Always great service. Took care of everything even found that my tire had a nail in it. Thank you Kevin and Eric!! More

by Lfinnsrh
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Kevin Chan, Eric Castillo

Sep 03, 2024

Herb Chambers Lexus of Hingham responded

We're glad to hear Kevin and Eric provided excellent service at Herb Chambers Lexus of Hingham! Thanks for sharing your positive experience with us.

August 24, 2024

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Very helpful very respectful. service advisors are always very kind and helpful while I am there and the few times I have needed to speak with a technician they were also very po More

by Tyler746
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Recommend Dealer
Yes

Other Employees Tagged: Joe Cagdas

Aug 26, 2024

Herb Chambers Lexus of Hingham responded

Tyler, we're delighted to hear that our team at Herb Chambers Lexus of Hingham has provided you with such positive service experiences. Thanks for choosing us and sharing your feedback!

August 18, 2024

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I like dealing with Tom because he knows my car best. I asked for him personally because he also explains things when I don’t understand. The place is clean and staffs are pleasant. More

by dollyarjunprince
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Recommend Dealer
Yes
Aug 19, 2024

Herb Chambers Lexus of Hingham responded

Dolly, we're glad to hear Tom provided you with excellent service at Herb Chambers Lexus of Hingham. Thanks for the kind words and support!

August 18, 2024

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Im over 15 years a customer of Lexus almost every time they take my car for a service or anything else they’re always extremely excellent. More

by Alexandra.salon
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Recommend Dealer
Yes

Other Employees Tagged: Eric Castillo , Talisa

Aug 19, 2024

Herb Chambers Lexus of Hingham responded

Thank you for being a loyal customer of Herb Chambers Lexus of Hingham for over 15 years! We're delighted to hear that our service has consistently met your expectations. We look forward to continuing to serve you with excellence in the future!

August 16, 2024

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Service is excellent, treat customers like they matter. Best dealership I’ve ever dealt with. More

by GLoz
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Aug 19, 2024

Herb Chambers Lexus of Hingham responded

Gloz, thank you for the positive feedback about your recent visit to Herb Chambers Lexus of Hingham!

August 14, 2024

Dealership Rating
Employee Rating

I have enjoyed be entire Lexus experience from my excellent salesman to the outstanding service whenever I visit. More

by Richellpomp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 15, 2024

Herb Chambers Lexus of Hingham responded

We're delighted to hear that your entire Lexus experience has been enjoyable at Herb Chambers Lexus of Hingham. Thank you for sharing your positive feedback!

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