Thomas McCafferty
Thomas McCafferty at Herb Chambers Lexus of Hingham

Thomas McCafferty

Lexus Certified Service Consultant

Herb Chambers Lexus of Hingham

141 Derby St
Hingham, MA 02043

5.0
576 Reviews
5.0

576 Reviews

Write a Review

576 Reviews of Thomas McCafferty

July 26, 2025

Dealership Rating
Employee Rating

Always get get service from dealership and Tom McCafferty my advisor. I like the video inspection they provide and always give me the best options to service my GX 460. More

by mageejr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

July 25, 2025

Dealership Rating
Employee Rating

Time is an excellent service consultant. I asked him a few questions about my vehicle being a hybrid very new to me, answered all my questions. More

by Roch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Felix Nepomuceno

July 18, 2025

Dealership Rating
Employee Rating

I purchased my new 2022 Lexus ES350 at this dealership and all service has been perfomed at this dealership. Tom has been my Service Advisor throughout and he and his team have been exceptional in assurin More

by cchancey1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 21, 2025

Herb Chambers Lexus of Hingham responded

Thank you for sharing your great experience with Tom and our team! We appreciate your business, and we look forward to seeing you again at Herb Chambers Lexus of Hingham.

July 12, 2025

Dealership Rating
Employee Rating

I just purchased a new Lexus NX300hybrid from Ryan Tierney. He was so professional and knowledgeable about these cars. This is my 4th Lexus from this dealership. I love the sales and service. I would More

by aml19
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jul 14, 2025

Herb Chambers Lexus of Hingham responded

Congratulations on your fourth Lexus! We are thrilled that Ryan communicated his knowledge so clearly and made the purchasing process a positive one. Thank you for choosing Herb Chambers Lexus of Hingham!

July 06, 2025

Dealership Rating
Employee Rating

The staffs matters a lot! We can always find a new dealer but not the same kind of people. From the service Advisors like Joshua Archibald, Tom Cafferty, and Elijah, the adviso More

by Jd.PhD.2togo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 07, 2025

Herb Chambers Lexus of Hingham responded

Thank you so much for your confidence in our team, Rodolfo! It means a lot to hear that you are so well taken care of by Joshua, Tom, Elijah, and the rest of the Herb Chambers Lexus of Hingham team. We appreciate your business and we hope to see you again in the future!

July 02, 2025

Dealership Rating
Employee Rating

Thank you Tom for taking care of my recent service - I love getting the video of the review of my vehicle - it helped me decide what service to go ahead with!! Lisa Monahan More

by Lmon1030
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 03, 2025

Herb Chambers Lexus of Hingham responded

We're happy to hear that Tom and the team at Herb Chambers Lexus of Hingham provided a helpful service experience, especially with the video review feature. Thank you for sharing your feedback!

June 26, 2025

Dealership Rating
Employee Rating

Tom McCafferty is so attentive kind and professional. This dealership is fortunate to have him. More

by Sheilaconroyshops
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 28, 2025

Herb Chambers Lexus of Hingham responded

Thanks for the kudos! Tom and the Herb Chambers Lexus of Hingham team are always here to help.

June 20, 2025

Dealership Rating
Employee Rating

The other day I had unexpected service need. Thankfully, as I could count Tom from service to oversee the issue & help with a satisfactory outcome. He is a true testament to the term customer More

by mneyhus
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 20, 2025

Herb Chambers Lexus of Hingham responded

Thank you for sharing your experience! We're delighted to hear that Tom provided excellent service and ensured a satisfactory outcome at Herb Chambers Lexus of Hingham. We appreciate your support and look forward to assisting you in the future!

June 19, 2025

Dealership Rating
Employee Rating

Tom Mccafferty in service on SAT 6-14-25 at 1 pm. Loaner ready and picked up my car at 3:30!!!!. I work Sat. so this was great!!! A 2021 350 Hybred used which I enjoy but too techy and my wife w More

by Jerrym
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 23, 2025

Herb Chambers Lexus of Hingham responded

Jerry, thank you for sharing your experience with us at Herb Chambers Lexus of Hingham. We're glad to hear Tom was able to assist you efficiently on a busy Saturday! We appreciate your feedback regarding the tech features and training, and we'll be sure to pass it along. If there's anything else we can do or if you're interested in exploring other options, feel free to reach out!

June 06, 2025

Dealership Rating
Employee Rating

Tom M. Service department of Herb Chambers Lexus Hingham is the best. He explains everything in detail, he offers his honest opinion when I ask and thoroug More

by DP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Stephen from the valet department is great!

Jun 06, 2025

Herb Chambers Lexus of Hingham responded

Thank you for sharing your experience with Tom and the service department at Herb Chambers Lexus of Hingham! We're delighted to know that his detailed explanations and honest opinions have earned your trust. We look forward to assisting you again in the future!

1
...

Dealership Inventory (158 Vehicles)

used 2021 Audi Q7 car, priced at $37,998
2021 Audi Q7
used
Barrel Brown Metallic exterior
Automatic
AWD
used 2019 BMW 5-Series car, priced at $21,998
2019 BMW 5-Series
used
Mineral White Metallic exterior
Automatic
AWD
used 2023 BMW X3 car, priced at $43,498
2023 BMW X3
used
Black Sapphire Metallic exterior
Automatic
AWD
used 2024 BMW X3 car, priced at $40,998
2024 BMW X3
used
Skyscraper Grey Metallic exterior
Automatic
AWD
used 2020 Chevrolet Suburban car, priced at $33,998
2020 Chevrolet Suburban
used
Shadow Gray Metallic exterior
Automatic
4WD
used 2018 Chevrolet Traverse car, priced at $16,998
2018 Chevrolet Traverse
used
Mosaic Black Metallic exterior
Automatic
FWD