Thomas McCafferty
Thomas McCafferty at Herb Chambers Lexus of Hingham

Thomas McCafferty

Lexus Certified Service Consultant

Herb Chambers Lexus of Hingham

141 Derby St
Hingham, MA 02043

5.0
570 Reviews
5.0

570 Reviews

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570 Reviews of Thomas McCafferty

June 26, 2025

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Tom McCafferty is so attentive kind and professional. This dealership is fortunate to have him. More

by Sheilaconroyshops
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Recommend Dealer
Yes
Jun 28, 2025

Herb Chambers Lexus of Hingham responded

Thanks for the kudos! Tom and the Herb Chambers Lexus of Hingham team are always here to help.

June 20, 2025

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The other day I had unexpected service need. Thankfully, as I could count Tom from service to oversee the issue & help with a satisfactory outcome. He is a true testament to the term customer More

by mneyhus
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Recommend Dealer
Yes
Jun 20, 2025

Herb Chambers Lexus of Hingham responded

Thank you for sharing your experience! We're delighted to hear that Tom provided excellent service and ensured a satisfactory outcome at Herb Chambers Lexus of Hingham. We appreciate your support and look forward to assisting you in the future!

June 19, 2025

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Tom Mccafferty in service on SAT 6-14-25 at 1 pm. Loaner ready and picked up my car at 3:30!!!!. I work Sat. so this was great!!! A 2021 350 Hybred used which I enjoy but too techy and my wife w More

by Jerrym
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Recommend Dealer
Yes
Jun 23, 2025

Herb Chambers Lexus of Hingham responded

Jerry, thank you for sharing your experience with us at Herb Chambers Lexus of Hingham. We're glad to hear Tom was able to assist you efficiently on a busy Saturday! We appreciate your feedback regarding the tech features and training, and we'll be sure to pass it along. If there's anything else we can do or if you're interested in exploring other options, feel free to reach out!

June 06, 2025

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Tom M. Service department of Herb Chambers Lexus Hingham is the best. He explains everything in detail, he offers his honest opinion when I ask and thoroug More

by DP
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Recommend Dealer
Yes

Other Employees Tagged: Stephen from the valet department is great!

Jun 06, 2025

Herb Chambers Lexus of Hingham responded

Thank you for sharing your experience with Tom and the service department at Herb Chambers Lexus of Hingham! We're delighted to know that his detailed explanations and honest opinions have earned your trust. We look forward to assisting you again in the future!

June 05, 2025

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Outstanding service with a smile. From the Service coordinator to the customer service administrator, virtually seamless, easy, pleasant, efficient operation. More

by patlaidler
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Recommend Dealer
Yes
Jun 05, 2025

Herb Chambers Lexus of Hingham responded

We're delighted to hear that you had such a seamless and pleasant experience with our team at Herb Chambers Lexus of Hingham. Thank you for recognizing the efforts of our service coordinator and customer service administrator! We look forward to serving you again in the future.

June 05, 2025

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Just finished our second maintenance service at Herb Chambers of Hingham and we are very pleased. No hype, no muss, no fuss appointment. Love the video inspection report you get. The service rep gave u More

by dirkdreadmore
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Recommend Dealer
Yes
Jun 05, 2025

Herb Chambers Lexus of Hingham responded

Thank you for sharing your positive experience with Herb Chambers Lexus of Hingham! We're delighted to hear that our team provided a seamless and friendly service, complete with the video inspection report. We look forward to serving you again in the future!

June 04, 2025

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I would like to express my gratitude to Thomas MCcafferty a service advisor, who went above and beyond to make my maintenance service visit wonderful. Thomas was professional and friendly answered all my i More

by ton1229
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Recommend Dealer
Yes
Jun 05, 2025

Herb Chambers Lexus of Hingham responded

Thank you for sharing your positive experience with Thomas at Herb Chambers Lexus of Hingham! We're delighted to hear that he provided exceptional service and made your maintenance visit smooth and comfortable. We appreciate the feedback and look forward to serving you again in the future!

May 31, 2025

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Once again, a pleasant and seamless visit to have my RX450 Hybrid serviced. My car was due for one of its complimentary checkups. It's really gratifying to be treated like a valued customer, and that's More

by johnhd333
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Recommend Dealer
Yes
Jun 02, 2025

Herb Chambers Lexus of Hingham responded

John, we're delighted to hear that your service experience at Herb Chambers Lexus of Hingham was seamless and informative. It's great to know Scott and Tom made you feel valued during your visit. We look forward to seeing you for future services or when you're ready for a new Lexus!

May 28, 2025

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I just didn't! They were great! Your dealer rater app is not great at all!!! More

by Scsmith488
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Recommend Dealer
Yes
May 29, 2025

Herb Chambers Lexus of Hingham responded

Thank you for taking the time to share your five-star rating with Herb Chambers Lexus of Hingham!

May 28, 2025

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Service was quick and efficient. They were very transparent with everything done and my car was nice and clean when I left. Great service! More

by torizappi
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Recommend Dealer
Yes
May 28, 2025

Herb Chambers Lexus of Hingham responded

We're delighted to hear that you had a quick and efficient service experience at Herb Chambers Lexus of Hingham! It's great to know our team provided transparency and left your car nice and clean. Thanks for the kind words!

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