Thomas Mackey
Thomas Mackey at Tasca Ford Midlothian
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Thomas Mackey

Service Advisor

Tasca Ford Midlothian

14633 S Cicero Ave
Midlothian, IL 60445

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4.5
16 Reviews

Industry Experience

13 yrs, 4 mos

4.5

16 Reviews

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16 Reviews of Thomas Mackey

October 12, 2024

Dealership Rating
Employee Rating

The staff is very professional. They kept me informed on all services I was given and a fair assessment. More

by George
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kevin Fondren

Oct 13, 2024

Tasca Ford Midlothian responded

George, We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

September 13, 2024

Dealership Rating
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Great Experience! From Service Manager to Service Advisor unbelievably considerate and accommodating. Will use again for any of my service needs. My new go to. More

by Skotsonissam
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Sep 15, 2024

Tasca Ford Midlothian responded

Thank you for taking the time to share your thoughts on working with Thomas and our team. We're glad to hear we delivered such a great experience!

September 04, 2024

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I would definitely give more stars to Thomas. From my call to schedule appointment thru completion of service he was so polite and helpful. I was there for a recall and the whole process went s More

by Monica
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Recommend Dealer
Yes
Sep 04, 2024

Tasca Ford Midlothian responded

Monica, Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Thomas and our team, and we look forward to working with you again.

August 22, 2024

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Service men are fantastic. Always willing to help. Helped me hook my phone up to my car. More

by Bigfoot
Service Price Transparency
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Recommend Dealer
Yes
Aug 23, 2024

Tasca Ford Midlothian responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

August 15, 2024

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Tom Mackey was very helpful and very quick. I really appreciate everything. I told him my issues and he guaranteed full satisfaction. I walked away a very pleased customer with no complaints. I More

by Aprilis Dyson
Service Price Transparency
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Recommend Dealer
Yes
Aug 15, 2024

Tasca Ford Midlothian responded

Thanks, Aprilis, for sharing your thoughts about your experience with Thomas here at Tasca Ford Midlothian. We appreciate your business and hope to see you again soon!

July 29, 2024

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Went for oil change and tire rotation waited for truck. Wasn’t long just over one hour. Good job More

by Jimspindler1961
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Recommend Dealer
Yes
Jul 30, 2024

Tasca Ford Midlothian responded

Thank you, Jim! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Tasca Ford Midlothian.

July 19, 2024

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Tasca service is the best. Completed the recall and took care of all my service needs!! More

by Mina Masoud
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Recommend Dealer
Yes
Jul 20, 2024

Tasca Ford Midlothian responded

Mina, Thank you so much for your kind words for our team and for taking the time to leave us this wonderful feedback!

July 18, 2024

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Tom done what other found problem when no one could highly recommend good advisor!! a plus More

by mendezedwin
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Recommend Dealer
Yes
Jul 20, 2024

Tasca Ford Midlothian responded

Edwin, Thank you for the kind words for our service department. We look forward to sharing your compliments with Thomas and our team and don't hesitate to let us know if we can be of further assistance.

June 06, 2024

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Great experience from the immediate greeting, the great explanation of available services (which I decided to do). Thomas Mackey was my service advisor and was excellent! Even the process of paying was ea More

by Ford Owner
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Jun 06, 2024

Tasca Ford Midlothian responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them and don't hesitate to let Thomas know if we can be of further assistance.

May 24, 2024

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Employee Rating

Came in for a recall and they charged me for a diagnostic for a recall More

by Devonrob24
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Service Communication
Recommend Dealer
No

Other Employees Tagged: Kevin Fondren, Dolores Ayala , Robert Pritchard, Nick

May 24, 2024

Tasca Ford Midlothian responded

Devonrob24 as in my previous response on your other review, I’m sorry to hear about your experience here at Tasca Ford Midlothian. We hold ourselves to a very high standard of customer service. I would love to assist you personally to see if there is anything we can do to help. Please feel free to contact me directly at 708-388-3000 my name is John Rodriguez General Manager Tasca Ford Midlothian.

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