Thomas Krstyen

I had to have two recalls repaired and unfortunately, only one had parts available but the dealership wasn’t at fault for that. The employees were all super friendly, the waiting area was spacious, clean only one had parts available but the dealership wasn’t at fault for that. The employees were all super friendly, the waiting area was spacious, clean and comfortable. I made myself a free cup of coffee, sat in one of their comfortable chairs and read until the repair was complete. Easy peasy! More

by Cass Verified Customer Verified Customer

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I feel I'm done with liberty honda. The four times I went there they "forgot" to rotate my tires. The last time they denied it even though there were no hand prints on my dirty rims and The four times I went there they "forgot" to rotate my tires. The last time they denied it even though there were no hand prints on my dirty rims and the rim that had a mark on was in the same place. I recently put new retires on and when asked for a alignment I agreed even though the car drove perfectly straight. After the tech told me he could only adjust the car so much due to a bad part. So before the alignment my car drove perfectly straight and since the alignment pulls to the left. Remember people, dealers make their money on service. I'd stay away from liberty honda. More

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Great service. staff is very friendly and attentive. everything done right the first time. parts department very helpful as well. staff is very friendly and attentive. everything done right the first time. parts department very helpful as well. More

by bmccullough1962 Verified Customer Verified Customer

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Very courteous accurate truthful knowledgeable responsive etc. where’s my 🧢 hat? Will pick up tent & second key.😇🐈‍⬛🎸🎸🎸📞🎾🎾🎾🌈🌈🌈😎 etc. where’s my 🧢 hat? Will pick up tent & second key.😇🐈‍⬛🎸🎸🎸📞🎾🎾🎾🌈🌈🌈😎 More

by David L Spear PE MSCE #1 Verified Customer Verified Customer

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They were very helpful with everything I will tell people what a great job did for us thanks what a great job did for us thanks More

by kallaway08 Verified Customer Verified Customer

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Over the last 20 years, I have purchased 5 autos from Liberty Honda. I have always had all 5 autos serviced at Liberty because of the great customer service, in particular from Chloe. Liberty Honda. I have always had all 5 autos serviced at Liberty because of the great customer service, in particular from Chloe. More

by Gerald F Murphy Verified Customer Verified Customer

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Excellent customer service as always, which is why I keep returning to Liberty for all of my car service needs. My only complaint is with the sales department. Over the years, I've purchased 5 autos from returning to Liberty for all of my car service needs. My only complaint is with the sales department. Over the years, I've purchased 5 autos from Liberty Honda (and one from Liberty Mazda) and have had every car serviced regularly there. I received a very nice letter from the Executive Auto Group stating that, because I was such a loyal customer, I would be given a $1,000 discount the next time I purchased a car from Liberty Honda if I showed the letter. I brought the letter with me when I went to purchase my next auto, only to have Mr. Udi refuse to accept the letter. What good is a letter from top management if a regular employee is allowed to refuse it? P.S. I still have the letter, it's stored in my "Empty Promises" file. More

by Gerald F Murphy Verified Customer Verified Customer

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