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Thomas Koch
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Thomas Koch
Service Advisor
Concordville Nissan
452 Wilmington West Chester Pike
Glen Mills, PA 19342
11 Reviews
Dealership Experience
1 yr, 8 mos
Industry Experience
13 yrs
11 Reviews
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11 Reviews of Thomas Koch
August 13, 2024
Everyone at Concordville was pleasant to work with! Adam was extremely responsive to my emails and worked quickly to get my lease buyout completed. Adam was extremely responsive to my emails and worked quickly to get my lease buyout completed. More
by diamondpd
Verified CustomerOther Employees Tagged: Adam Meltz, Robert Davenport
July 28, 2024
They quickly got us into a new vehicle. It was an easy process. Would definitely recommend them for your next vehicle. It was an easy process. Would definitely recommend them for your next vehicle. More
by AMMALLYA2002
Other Employees Tagged: Moe Laraki, Craig Heweston, Brittney Appleton
June 24, 2024
The dealership was under construction. The improvements will take the dealership over the top. I have been a loyal customer for over 15 years. The improvements will take the dealership over the top. I have been a loyal customer for over 15 years. More
by theironm_14
Other Employees Tagged: Mark Dawson, Patrick Horkan, Moe Laraki, Craig Heweston
April 01, 2024
Moe (GM) is easy to work with, however, the service department is terrible and my problem is still not fully resolved. department is terrible and my problem is still not fully resolved. More
by karen.s.katz
Other Employees Tagged: Patrick Horkan , Craig(?) - Service director
February 12, 2024
Bought Certified Pre Owned 2020 Pathfinder. Nothing but issues with the car. Pings like crazy destroys fuel like an old Dodge Ram. Power windows haven't worked when it's cold since we bought it Nothing but issues with the car. Pings like crazy destroys fuel like an old Dodge Ram. Power windows haven't worked when it's cold since we bought it. Nope not covered. But the wrapped rotors found during the test drive? Fixed those lickity split. Had the vehicle serviced with oil change and whatever point inspection only to find power steering fluid almost empty. Was told need new engine air filter when I literally just replaced it. Now the front struts have gone bad on a 2020?? Myself I've never had struts go bad on such a newer vehicle. Maybe worn out but not completely fail. Nope not covered sorry. Oh and here is the list of repairs needed for over 4k on your "Certified Pre Owned" Nissan Pathfinder. A 2020 Pathfinder at that. I own a 2017 Ram with 95k on the odometer. It needs tires about it. They sold me a xxx. I feel taken advantage of as they have zero concerns about the faulty product they claimed was certified. Almost forgot the front plastic bumper clip broke so the whole thing is popping out. Nothing hit no damage just decided to break. Seriously regret buying this thing. I'm constantly repairing this vehicle myself as nothing is ever covered. And yet this is a 2020? More
by Buck Shot
Other Employees Tagged: Kenney Oppel , John Agovino
December 29, 2023
Jose and his crew went above and beyond to make sure we go into the car we wanted. We were very appreciative of their honesty and help with everything. go into the car we wanted. We were very appreciative of their honesty and help with everything. More
by mishgrl17
Other Employees Tagged: Zac Miller, Jose Roman, Brian Colvin , John Agovino, Ryan Gilroy
November 12, 2023
This is the third vehicle I have purchased from them it helps that I like the car but it also helps that the sales people are friendly and I don’t feel pressured. Also the service is very good. I won’t hes helps that I like the car but it also helps that the sales people are friendly and I don’t feel pressured. Also the service is very good. I won’t hesitate to recommend the dealership to other people. More
by copelandgail56
Other Employees Tagged: Zac Miller, Kenney Oppel, Brett Christie , Eddie Somers
May 06, 2023
Needed a new key - went to waiting room while they made it(most uncomfortable chairs II've ever sat it). Within the hour it was finished and I was on my way it(most uncomfortable chairs II've ever sat it). Within the hour it was finished and I was on my way More
by SALLYDIETZ8@GMAIL.COM
Other Employees Tagged: Thomas Koch
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