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![Thomas James at Henry Brown Buick GMC](http://cdn-user.dealerrater.com/images/dealer/38033/employees/8598918dec0b.jpg)
164 Reviews
Write a Review164 Reviews of Thomas James
January 29, 2025
Overall good experience, great vehicle selection. Only complaint is that there where some issues with the used car i bought, I was told by my sales person they will take care of it, have been calli Only complaint is that there where some issues with the used car i bought, I was told by my sales person they will take care of it, have been calling him and emailing him, he did respond but every time it's the same answer " let me check on that and get back to you" No call backs or emails and it's been weeks. He made promises to take care of us and didn't simple as that. More
Other Employees Tagged: Adrienne Cross, Wagner Harrigan
January 24, 2025
First I told the salesman I did not want a swap car from any other dealership Well the salesman lied and got this car from Peoria dealership drove to Browns with 87 miles on speedometer and a broken windshi any other dealership Well the salesman lied and got this car from Peoria dealership drove to Browns with 87 miles on speedometer and a broken windshield The salesman did what He wanted to do for himself And also has a rattle in the dash Not happy at all with the deal Also went to pick the cat up did not even remembered I was coming in to pick up the car Didn’t even tell me there was a broken windshield he was hoping I was going to just pick it up and not see it over all it was a bad experience for me buying a car from Brown’s More
Other Employees Tagged: Adrienne Cross
January 15, 2025
Great easy no problem will be back neither had a better experience buying a vehicle experience buying a vehicle More
Other Employees Tagged: Brandon Warwick
January 06, 2025
Waggy is the all time best salesman and really we now consider him to be part of the family… Thanks Waggy for your excellent advice & Work!! TJ is also great ! Thanks to Henry & Mimi consider him to be part of the family… Thanks Waggy for your excellent advice & Work!! TJ is also great ! Thanks to Henry & Mimi More
Other Employees Tagged: Wagner Harrigan, Nick Cavalliero, Jose Rodriguez, Joe White, Ronnie Williams , Jeff in Finance & Nick in Finance 5 Stars
January 06, 2025
Thomas James worked with me to get me the deal that I needed to make a sound decision. In finance, I was given the pleasant surprise that my payment would be even lower than anticipated. The next morni needed to make a sound decision. In finance, I was given the pleasant surprise that my payment would be even lower than anticipated. The next morning, I realized that there was a ding on the fender. Thomas made things right and provided me with a work order to fix it. All in all it was good experience. More
Other Employees Tagged: Spencer, the salesman was very helpful and accommodated my needs.
January 02, 2025
Wagner Harrigan was very professional and strived to meet all of my requests. Would highly recommend anyone interested in purchasing a vehicle to at least check out this dealership all of my requests. Would highly recommend anyone interested in purchasing a vehicle to at least check out this dealership More
Other Employees Tagged: Wagner Harrigan
December 20, 2024
Everyone at the dealership was fantastic! Great deal and great service from everyone, make sure to ask for Butch. Great deal and great service from everyone, make sure to ask for Butch. More
Other Employees Tagged: Brandon Warwick, Butch Shearer, Tim Tracey
December 19, 2024
Dwayne - Outstanding Sales Experience! I recently purchased a Hummer EV, and Dwayne made the entire experience exceptional from start to finish. He was knowledgeable, professional, and I recently purchased a Hummer EV, and Dwayne made the entire experience exceptional from start to finish. He was knowledgeable, professional, and went above and beyond to ensure I felt confident and excited about my purchase. Dwayne took the time to explain every feature of the vehicle, answered all my questions with patience, and never made me feel rushed or pressured. His transparent communication and genuine passion for customer service made this the best car-buying experience I’ve ever had. If you’re in the market for a new vehicle, I highly recommend working with Dwayne. Thank you for making my dream car a reality! More
Other Employees Tagged: Eiji Pollard, Dwayne Champion
December 16, 2024
Most pleasant and enjoyable car buying experience I’ve ever had. It was fast, easy, and the price never changed from the moment it was agreed upon over the phone until I signed the paperwork. ever had. It was fast, easy, and the price never changed from the moment it was agreed upon over the phone until I signed the paperwork. More
Other Employees Tagged: Rickie Bauman, Nick Cavalliero
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