Thomas Darnell

Oh, how I wish I could recommend Schomp Hyundai… TL;DR: Schomp Hyundai is not interested in setting up or managing accurate expectations, nor do they care about transparency and honesty. At least, that was Schomp Hyundai is not interested in setting up or managing accurate expectations, nor do they care about transparency and honesty. At least, that was my experience. A month ago, I decided the EV rebate deals were too good to ignore and started exploring how to lower my monthly auto expenses by going electric. After visiting numerous dealerships and test-driving many cars, the Ioniq caught my attention. I ended up at Schomp Hyundai, hoping for a repeat of the great experience I previously had with Schomp Subaru just down the street. When we sat down to talk numbers, I made it clear my main motivation was to save money by leasing an EV. I love my current car, but EVs can offer a significantly lower payment with federal and state tax credits, and via leasing vs financing. We agreed that I’d put $5K into the lease to achieve a specific low monthly payment. I also requested a specific interior, which meant I’d have to wait for delivery. Fast forward four weeks, Schomp managed to get the vehicle by trading with another dealer. They assessed my trade-in and appraised it $1,500 below my expectation. Annoying, but fine. I decided to come up with the extra cash to meet my $5K goal and get the monthly rate we agreed upon. Then they dropped a bombshell: the monthly rate couldn’t be that low because it would be rejected by corporate. Seriously? You didn’t know this a month ago when you were selling me the car? Clearly, you did. Yet you chose to mislead me, making me believe I could achieve a specific payment that was never possible. Schomp assumed I didn’t care about details, honesty, and transparency. They were wrong. I was very upfront about wanting to lower my monthly auto expenses while going back to school for a career change. These details are incredibly important to me. Despite my frustrations, I decided to move forward and had them run the credit application. Before this, a sales agent (not necessarily from Schomp) suggested I could use my second home address to register the vehicle and save on taxes. Assuming this was okay, I used my alternative address. Turns out, that’s not okay, and they flagged my application. I spoke with a sales manager who was condescending, practically accusing me of tax evasion, and who didn’t listen. At one point, he told me we were at an “impasse” even though I clearly stated that using my primary residence wasn’t an issue. But by that point, the way he (THOMAS) was speaking to me—short and uncaring (a common theme at Schomp)—sealed their fate, and I walked away from the deal. Enough was enough. If you’re not the typical, unassuming, unquestioning buyer, you’ll likely butt heads with these folks. So, my advice to you: AVOID SCHOMP More

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This dealership is very organized and efficient. I dealt with Kelsey the sales person. She was gracious, knowledgeable and efficient. Thomas the finance person did my paperwork in very little time. I dealt with Kelsey the sales person. She was gracious, knowledgeable and efficient. Thomas the finance person did my paperwork in very little time. Dennis the manager was available, organized and efficient. This transaction was so easy. I would highly recommend this dealership and will use them again. Great experience More

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It was quick and easy, Price is what was quoted on the phone Great Salesman phone Great Salesman More

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