Thomas Corzo

Thomas is great to work with. He is always professional and takes time to explain the services needed. He is always professional and takes time to explain the services needed. More

by COLLIER.IVY Verified Customer Verified Customer

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Great customer service, very professional and very knowledgeable. Very reliable. The facility needs to be expanded knowledgeable. Very reliable. The facility needs to be expanded More

by RICHREGAL Verified Customer Verified Customer

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Thomas Corzo was extremely professional and polite when working with me and my car. The issue I have is definitely not with him. It is a personal matter. I purchased tires for my car from another source an working with me and my car. The issue I have is definitely not with him. It is a personal matter. I purchased tires for my car from another source and took them to Coleman to install as well as get an oil change. Their policy won't let them install tires they don't sell. It is a liability thing. I get it but I wish they would have told me that before arriving at 8am. That is the reason I will not be returning. More

by KYLE WATERS Verified Customer Verified Customer

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I took my car in for an issue with my XM antenna and my Rear defogger light that would not go off. My car was held for 8 days with one mishap after another. I take great pride in keeping up with my maint Rear defogger light that would not go off. My car was held for 8 days with one mishap after another. I take great pride in keeping up with my maintenance on my car. I was inconvenienced and was not even offered a loaner. When asked, I was told they did not have any. The issues mounted and the communication with Nissan Connect is what I was told was the delay. Unacceptable. In the meantime, a salesperson is asking would I like to trade in my 42,000 plus miles Nissan Platinum Murano for a mere $15,000. Brand new tires, no dents, all in pristine condition. I was disgusted to say the least. In the end of this debacle, I had to the climate change mechanism changed to a refurbished component that did not have a warranty. To boot, then they had to get new keys because the pairing got locked up. I have never had an issue with Jim Coleman until this time. The service mechanics should always have an expert on hand if it is an unusual fix. Unfortunately, Thomas Corzo was only the liaison. My answer would for recommending is this. Get a better Service Team! For mediocre fixes, yes. For brain work, no! More

by ADARSIMMONS Verified Customer Verified Customer

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Thomas was very courteous and helpful. But the receptionist and customer service attendant both are not helpful do not see or understand customer needs or not willing to find the way to he But the receptionist and customer service attendant both are not helpful do not see or understand customer needs or not willing to find the way to help. Simply know the word NO More

by SONUREGMI Verified Customer Verified Customer

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The team at Nissan were professional, attentive, and quick. I did not have to wait long and everything was well explained. The person providing service was very. Courteous and knowledgeable. quick. I did not have to wait long and everything was well explained. The person providing service was very. Courteous and knowledgeable. More

by ALESLIE Verified Customer Verified Customer

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I dropped my car off on a Sunday for a service appt on Monday. I stood by the front desk for about 10 minutes before anyone noticed I was there. I didn’t know what to do so I was waiting for someone to he Monday. I stood by the front desk for about 10 minutes before anyone noticed I was there. I didn’t know what to do so I was waiting for someone to help me. I think they were hoping I was not a car buying customer because it was so close to closing. Once I got noticed, help was friendly and positive. More

by ANDRTNNR Verified Customer Verified Customer

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The dealership is very personal and professional. There are dealerships closer to me but I like the folks here at silver springs Nissan . There are dealerships closer to me but I like the folks here at silver springs Nissan . More

by Gala Diane Hicks Verified Customer Verified Customer

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The dealership was okay. I got the Synthetic oil change & Multi-Point Inspection, but nobody mentioned my Air Bag & Tire light was on. When I picked up my car I could not ope I got the Synthetic oil change & Multi-Point Inspection, but nobody mentioned my Air Bag & Tire light was on. When I picked up my car I could not open the door because I was given the wrong Key Fob! More

by CHARLES.HUGHESJR Verified Customer Verified Customer

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The best place to get work done on your car is Jim Coleman Nissan of Silver Spring Md. Thomas is always great and they get it done right the first time everytime. Everytime I come here it's always a p Coleman Nissan of Silver Spring Md. Thomas is always great and they get it done right the first time everytime. Everytime I come here it's always a pleasure. More

by jadelson65 Verified Customer Verified Customer

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