Thomas Carnevale
Thomas Carnevale at Fletcher Jones Motorcars
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Thomas Carnevale

Sales Consultant

Fletcher Jones Motorcars

3300 Jamboree Rd.
Newport Beach, CA 92660

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65 Reviews

I was born and raised near Frankfurt, Germany and graduated from the University of Würzburg with a business degree. Having always had a passion for German cars, it was my particular fascination with the Mercedes-Benz brand that motivated me to become a Sales Trainee with Daimler-Benz AG. After 4 years of experience in the corporate sales organization, the time had come in 1991 to seek new challenges in California, a state that left a lasting impression.on me when visiting the 1984 Olympics in Los Angeles. It is this background that has enabled me for the past 19 years to steadily build a loyal following. I have made it my goal to find the perfect Mercedes-Benz vehicle for my clients and to create long-term relationships with them. My customers appreciate the guidance and consultation based on my in-depth knowledge of our entire product family. I specialize in exclusive vehicles from AMG and Maybach as well as the Designo customization program.

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65 Reviews

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65 Reviews of Thomas Carnevale

November 19, 2024

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Thomas Carnevale and his team we perfect, customer since 2000 and they are the best. More

by Robert
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mr. J. Morente

November 05, 2024

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Thomas is such a Joy to work with! He is Honest and Professional. Made the Buying Process quick and Enjoyable! Special Thanks to Kevin (UCM)! Amazing People! Great Dealership! More

by TopProducer
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Bradley Cooper

September 17, 2024

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I have no complaints about the dealership, its the car itself and the design of the back up camera. It will go in and out as it is looking for a place to park or something.. the sensor is way off and it More

by annetini1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Katelyn Truong

January 18, 2023

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The largest inventory in the U. S. and the best people. I am driving my 14th Mercedes from them! Thomas Carnevale in sales: Tony Irvani in service and Bob Evans (Manager of Servic More

by schwenck
Recommend Dealer
Yes
Jan 18, 2023

Fletcher Jones Motorcars responded

Hi Schwenck! Wow! What a fabulous review! First, thank you for your incredible loyalty to FJM and also thank you f for your 5 star rating! Our team was thrilled to read that Thomas Carnevale, Tony Irvani and Bob Evans all have taken care of you by being first rate over the many years! We are incredibly grateful for these opportunities and we look forward to doing so for many years to come! Congratulations on your 14th Mercedes Benz from FJ! Enjoy! All the Best, Alicia Buccola and your Friends & Family at Fletcher Jones Motorcars Guest Experience Manager abuccola@fjmercedes.com

November 29, 2022

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Mr Carnavale is very knowledgeable and listens to customer and provides an excellent service an keep you happy and honest More

by Michael kia
Recommend Dealer
Yes

Other Employees Tagged: Tony Irvani, Bob Evans , Jereko

Nov 29, 2022

Fletcher Jones Motorcars responded

Hi Michael! Thank you for your awesome review and 5 star rating! Our team thoroughly enjoyed reading that Thomas Carnevale provided you with excellent service by being knowledgeable, honest, a good listener which ultimately made you happy! We are grateful for the chance to serve you. Congratulations on your new Mercedes Benz! Enjoy every mile! All the Best, Alicia Buccola and your Friends & Family at Fletcher Jones Motorcars Guest Experience Manager abuccola@fjmercedes.com

November 24, 2022

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Every thing went so smoothly! Thomas car abele made it happen for me! ❤️My car More

by Kathy creager
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kamran Tabesh

Nov 29, 2022

Fletcher Jones Motorcars responded

Hi Kathy! Thank you for your positive comments and 5 star rating! Our team enjoyed reading that Thomas created a smooth process for you and that you love your car! We are grateful for your business and we look forward to serving you for many years to come! Congratulations on your new Mercedes Benz! Enjoy! All the Best, Alicia Buccola and your Friends & Family at Fletcher Jones Motorcars Guest Experience Manager abuccola@fjmercedes.com

February 02, 2022

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always responsive, people are always helpful, great service. the facility is one of the best in the world. Airport pickup service is wonderful, a gem. More

by car
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Leslie Lorenson

January 18, 2022

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Thomas Carnevale did his usual excellent, professional and compassionate job in finding a vehicle for me and making the purchasing experience a good one! More

by thomas.wilson
Recommend Dealer
Yes
Jan 28, 2022

Fletcher Jones Motorcars responded

Hello Thomas, Thank you for taking the time to share your feedback and 5-star rating. With all the automotive competition out there, it's wonderful to hear that Thomas was able to deliver an exceptional sales experience and find the right vehicle for you! We strive to be the best dealership out there and provide a professional and honest experience during each and every visit. Congratulations on your new vehicle! We are grateful for your business and look forward to serving you for many ears to come! Warm wishes, Alicia Buccola Guest Experience Manager

December 22, 2021

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Both my salesperson and finance person were efficient, professional and forthright during my purchase of my automobile at the end of the lease term. More

by touhy
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Bradley Cooper

June 07, 2021

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Employee Rating

i have purchase and or leased 15 cars in the last 16 years from thomas. A true gentleman who dearly cares about his craft. There is never negotiations i just trust him in all respects. More

by kenpo
Recommend Dealer
Yes
Jun 08, 2021

Fletcher Jones Motorcars responded

Hello Kenpo, Our team was pleased to read that you found our dealership to be the most friendly and good at what we do! It's wonderful reviews like yours that truly represent what we strive for everyday! Glad to hear you've been a loyal guest over the past 16 years! Thank you for allowing Thomas Carnevale the opportunity to earn your business and attend to your needs! We are truly flattered to have such heartfelt recommendations and look forward to working with you for many years to come! Take Care, Alicia Buccola Guest Experience Manager

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