Thomas Bivins

Sales department I would recommend 100% Service department I would highly not recommend. Jim Garvin will not return any phone calls and will avoid calls They will not tell you when parts arrive You department I would highly not recommend. Jim Garvin will not return any phone calls and will avoid calls They will not tell you when parts arrive You must call and always constantly check. They claim to do different diagnostic tests, even when proof that they didn’t. They always threaten Diag charges when going through warranty. Was told I will need to contact Ram to have something warranted and even after contacted Ram and got it approved on how it needs to go through their system they fall short. Jim went even as far in the past to text to please leave a perfect review and don’t leave a review if it’s not perfect. Overall, this service department has fallen short on way too many occasions and can never be relied on More

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My vehicle always comes back from service dirty. Footprints and handprints on everything. I should not have to clean up after service techs. Footprints and handprints on everything. I should not have to clean up after service techs. More

by scottw381 Verified Customer Verified Customer

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It's been a long time since I bought a new vehicle. The experience was great. The experience was great. More

by gcole13001 Verified Customer Verified Customer

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They were very helpful and informative. They were also patient dealing with the issues that were popping up due to my insurance company. They were also patient dealing with the issues that were popping up due to my insurance company. More

by KIMBERLYESTAHL Verified Customer Verified Customer

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This is my 6th vehicle I’ve purchased from them,very happy with there service happy with there service More

by ALACOBULLDOGS Verified Customer Verified Customer

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The service apartment is very great. Get my car in fast and get it done very very clean and great people. Get my car in fast and get it done very very clean and great people. More

by ASCJOE1 Verified Customer Verified Customer

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I have had outstanding service at Phillips from sales, service, and parts. I have bought two Jeeps from them and am happy with both transactions. I tried another dealer for service because it was closer t service, and parts. I have bought two Jeeps from them and am happy with both transactions. I tried another dealer for service because it was closer to my house but was disappointed. More

by jimgrussmeyer Verified Customer Verified Customer

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Friendly dealership, I would go there again to purchase another vehicle. The staff was very helpful another vehicle. The staff was very helpful More

by kross15 Verified Customer Verified Customer

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This dealer is awesome! They were amazing with us. We will definitely be back again. They were amazing with us. We will definitely be back again. More

by theknights Verified Customer Verified Customer

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Excellent sales staff and service department. My family and I have purchased several vehicles from this dealership,and would recommend it. I am getting ready to purchase another vehicle and it w My family and I have purchased several vehicles from this dealership,and would recommend it. I am getting ready to purchase another vehicle and it will be from Phillips. More

by 1sda Verified Customer Verified Customer

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