Thomas Bernath
Thomas Bernath at Larry H. Miller Chrysler Jeep Tucson

Thomas Bernath

Service Manager

Larry H. Miller Chrysler Jeep Tucson

7800 E 22nd St
Tucson, AZ 85710

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1 Review of Thomas Bernath

July 18, 2025

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The worst service in tucson I have a 2022 jeep cherokee x and after a year making a noise in front every time I take it in they say they hear it but don't know what it is they say they need it for 72 hours j More

by swisher87
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Recommend Dealer
No
Jul 30, 2025

Larry H. Miller Chrysler Jeep Tucson responded

I’m truly sorry for the ongoing issues with your Jeep and the delays in diagnosing and addressing the problem. Feeling like your concerns weren’t taken seriously and having to wait without proper updates is understandably upsetting. We want every visit to be straightforward and efficient, and clearly, that wasn’t your experience. If we haven’t already reached out to you or resolved this, please contact me directly so we can review what happened and ensure a better experience moving forward. - Joe Owens, General Manager, 520-258-6036

Jul 18, 2025

swisher87 responded

The worst service in tucson I have a 2022 jeep cherokee x and after a year making a noise in front every time I take it in they say they hear it but don't know what it is they say they need it for 72 hours just to diagnose it with no rental car finally gave up and said go ahead also had a visor fall of so they said they would order it and they never did and never got to schedule a appointment I've been nice to them every time and now tired of it will never buy a car from them they sold me a lemon and don't care

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