Thomas Backer

Curran Volkswagen responded

Hello, Dan. Thank you for taking the time to leave us a review! We're thrilled that you had such an excellent experience with our sales team - Todd and Justin are truly top-notch professionals. It's always great to hear about customers who feel valued and supported throughout their car buying process. Your feedback is invaluable as it helps us improve our services for other customers in the future. Thank you again for your kind words, we hope to see you back at our dealership soon!

Curran Volkswagen responded

Hello! Thank you so much for taking the time to leave us such a wonderful review. We're thrilled to hear that your experience with our sales team was exceptional - they work hard to make sure every customer feels valued and informed throughout their car-buying journey. It's great to know that you had a positive interaction with our sales manager, Backer, as he shares the same commitment to excellent customer service. Thank you again for your kind words; we hope to see you back at our dealership soon!

Curran Volkswagen responded

Hello, B! Thank you for taking the time to leave us a 5-star review! We're thrilled to hear that our team provided excellent customer service and made the process quick and easy for you. Your feedback is invaluable to us as it helps us improve our services in the future. Thank you again for choosing us - we hope to see you back soon!

Curran Volkswagen responded

Thank you for taking the time to leave such a positive review about your recent experience at Curran Volkswagen! We are thrilled to hear that you had an amazing experience with our team and that we were able to provide you with a great price on your new Atlas. We appreciate your kind words about our staff, especially Kathleen, Tom, Todd, Barbara, Sean, John and Justin. They work hard every day to make sure each customer has a positive experience with us, so it's great to hear that they were able to provide you with excellent service. Thank you again for choosing Curran Volkswagen! We hope to see you in the future!

Curran Volkswagen responded

Thank you for taking the time to leave us a review! We're so glad that Barbara provided excellent service, and we appreciate your recommendation of Curran should anyone be considering a Volkswagen in the future! At Curran Volkswagen, we strive every day to provide top-notch customer care like hers. If there's anything else we can do for you, please don't hesitate to reach out! Thank you again!

Curran Volkswagen responded

Hello, Nash! Thank you so much for taking the time to leave such a positive review about our sales team at Curran Volkswagen. We're thrilled to hear that you've had such an excellent experience with them over the years and that it's been the reason you keep coming back to us for your car purchases. It means a lot to us when customers are happy with their interactions and we appreciate your loyalty! As for your experience with our service department, we sincerely apologize for any previous letdowns you may have encountered in the past. We understand how frustrating it can be when expectations aren't met, and we appreciate your feedback as it helps us identify areas for improvement moving forward. Please know that we take your comments seriously and will definitely pass them along to our service manager so they can look into what happened and hopefully avoid any similar issues in the future. If there's anything else we can do for you, please don't hesitate to reach out! Thank you again for choosing Curran Volkswagen - we hope to continue serving you in the future.

Curran Volkswagen responded

Hello bkap2711! Thank you for taking the time to leave us a review! We're thrilled to hear that your experience with our sales team, finance department, and overall service was so positive. We strive every day to make sure each customer has an exceptional experience when they come to us, so it means a lot to know that we hit the mark for you. If there's anything else we can do in the future, please don't hesitate to reach out! Thank you again for your kind words - we hope to see you back soon!

Curran Volkswagen responded

Hello, spxrum31. We're thrilled to hear that your recent experience with our sales team was so positive! Our goal is always to provide excellent customer service, and we're glad that we were able to meet your expectations. If there’s anything else we can do for you in the future, please don’t hesitate to reach out. Thank you again for choosing us!