Thery Sanon | Page 3

Sell lemons. The cars that do work, they are not actually capable of servicing and their extended warranty is not real. I’m pretty sure they don’t even have a legitimate service department. So dishonest. Yo capable of servicing and their extended warranty is not real. I’m pretty sure they don’t even have a legitimate service department. So dishonest. You might get lucky with a car which is where some positive reviews come from but they do nothing to ensure the car you drive off the lot is safe or will last. Pay the extra money and finance with a legitimate dealership. I promise you it’s worth it. More

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This place is running a scam Buyer beware..Don’t fall victim to there low price ads on lemon 🍋 cars 🚘 Rude people work there nobody even greats you when you wake in side all sales team playing on the victim to there low price ads on lemon 🍋 cars 🚘 Rude people work there nobody even greats you when you wake in side all sales team playing on there phone. They fish you in with bogus ads with low price cars that don’t exist and try to flip you into financing more expensive similar cars.. should of known it’s to good to be true. Stay away from here. More

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Picked up the extended warranty on my car with this Picked up the extended warranty on my car with this dealer saying it's free to service in their facility. I had multiple instances where I needed Picked up the extended warranty on my car with this dealer saying it's free to service in their facility. I had multiple instances where I needed this warranty used, but their service department does not pick up the phone or return messages. I went in, and they said it'll be 6 months to service the car, and to try again then. Clearly they don't have the proper amount of mechanics for the amount of work needed, and the customer service is awful! [UPDATE] Currently in a 1 month limbo with this company. The transmission completely failed on my vehicle, and my extended warranty that I purchased is a mere 400 miles past the warranty. While I realize they're under no obligation, I have read many accounts of dealers seeking a "Good Faith" agreement with the warranty company where up to half of the cost has been covered. At this point, I would settle for a sense of urgency in the customer service department over even compensation. Lost my job a few months ago due to the reemergence of Covid, and subsequent slowing of work so I am in literal dire straits. Looking for some compassion out of Better Way Wholesale Autos, but at this point I would have to say their customer service ends once the sale has transpired. More

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Save your time and money, don’t go here. It’s such a hassle dealing with these people. hassle dealing with these people. More

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Beware of this dealership...things to do before driving a car off the lot. 1. Pull your own carfax report. 2. Have a certified mechanic examine the car prior to purchasing. 3. They will try to prolong the de car off the lot. 1. Pull your own carfax report. 2. Have a certified mechanic examine the car prior to purchasing. 3. They will try to prolong the dealership warranty and will not take responsibility for basically selling you a lemon 4. Don't go here if you want constant problems and high blood pressure. More

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Wasted a whole day filling out paper work and giving deposit only to be called an hour later to say car had been sold previous day! What xxxxing idiots! deposit only to be called an hour later to say car had been sold previous day! What xxxxing idiots! More

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Like they say when the price is too good to be true most likely is be very knowledgeable about cars before you purchase you will find hidden damage and then it’s a nightmare trying to get it fixed with the likely is be very knowledgeable about cars before you purchase you will find hidden damage and then it’s a nightmare trying to get it fixed with the service department the money you think you end up saving the end of spending on rental car and waiting for the car to get fixed More

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Very poor service took my vehicle in for service been having same issue since the day of purchase in December. To this date no repair for problem several misdiagnoses. I took my car in over 45 days ago having same issue since the day of purchase in December. To this date no repair for problem several misdiagnoses. I took my car in over 45 days ago diagnosed three days after bring to the service center. They held my car for 8 days and no repair. 45 days later they still waiting on the part. Called TJ manager no return call warranty representative no support. More

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Great customer service Sales associate was honest and very thourough with all information needed. He was not pushy at all and was very patient with my process. This is my se Sales associate was honest and very thourough with all information needed. He was not pushy at all and was very patient with my process. This is my second purchase from this dealership More

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Exceptional Customer Service A Better Way has quite an inventory, so you should be able to find something within your budget and specifications. Just remember, it is wholesale - A Better Way has quite an inventory, so you should be able to find something within your budget and specifications. Just remember, it is wholesale - there is no price haggling and you own the cosmetic issues. They are very clear on that, however, if there is a safety issue, it will be repaired. Thery and Antonio made this car purchase fun and quick. We knew what we wanted and they made it happen and in the time-frame we needed. Top notch customer service. Thanks guys! More

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