As someone who doesn't know (or even want to know!) much about actual vehicles, I love working at Heritage Ford because I care about the people who drive them. Heritage is the only dealership with which I have experience that not only allows complete transparency, we insist upon it ~ and what a breath of fresh air that is to our car buyers. The auto financing process can be quite confusing and nerve-wracking; my goal is to walk you gently through it, leaving you feeling comfortable about each decision you've made. When I'm not guiding consumers through the car-buying process, I'm cozied up at home with my menagerie of pets, watching & listening to true crime documentaries. I have two handsome, outstanding sons and a beautiful, perfect daughter-in-law, and we spend as much time together as possible. I hope to meet you the next time you're in our showroom buying your next Ford!
Read moreDealership Experience
4 yrs, 2 mos
Industry Experience
27 yrs, 4 mos
307 Reviews
Write a Review307 Reviews of Theresa Moss
December 17, 2024
Amazing experience! Bill did everything he could to help me out and thanks to him I have a car after going a year without one AND I can go see my son for Christmas! Than Bill did everything he could to help me out and thanks to him I have a car after going a year without one AND I can go see my son for Christmas! Thank you so much Bill! More
Other Employees Tagged: Bill LaBonte
December 12, 2024
Theresa is unquestionably the best in her role at Heritage Ford. My lease buyout was a seamless process, her attention to all the details were impeccable and she was a delight to work with. Heritage Ford. My lease buyout was a seamless process, her attention to all the details were impeccable and she was a delight to work with. More
December 10, 2024
Bill and Theresa were awesome. They made the process of buying my Mach E super easy. They were attentive and answered all the questions that I had. I would recommend working with H They made the process of buying my Mach E super easy. They were attentive and answered all the questions that I had. I would recommend working with Heritage Ford to anyone looking to buy a car. More
Other Employees Tagged: Bill LaBonte
December 09, 2024
The staff at Heritage in particular Nathan Hardwell my salesman, Therese Moss the CFO and Zack the general manager really went out of their way to make this purchase stress free. They worked hard for us a salesman, Therese Moss the CFO and Zack the general manager really went out of their way to make this purchase stress free. They worked hard for us and we really appreciated their dedication and positive attitude. They get an “A” plus for service and professionalism. More
Other Employees Tagged: Zack Roberts, Nathan Wardwell
December 03, 2024
On a scale of 1 to 10, I would give them a 12. I showed up with no appointment because I saw a vehicle on the website that I was interested in and received outstanding service. Had the privilege I showed up with no appointment because I saw a vehicle on the website that I was interested in and received outstanding service. Had the privilege of dealing with, Charlie Moriarty(sales), Marc Halliday(manager) and Theresa Moss (finance). Each were professional, knowledgable and extremely personable. Each spent more time than they had to providing information, answering questions and even some small talk. Did a great job of presenting information without the typical sales pitches and pressure. Got a great deal on a hard to find low milage, F250 heavy duty truck. Feel that I got a great value for the dollar compared to other vehicles that I found on the internet. Highly recommend Heritage Ford to anyone looking for a vehicle. More
Other Employees Tagged: Charlie Moriarty, Marc Halliday
November 09, 2024
This may be duplicate as I have already written one. My entire experience was superb. We didn't have an appointment but were very lucky that Charlie Moriarty made himself available. I got my dream Bronc My entire experience was superb. We didn't have an appointment but were very lucky that Charlie Moriarty made himself available. I got my dream Bronco with all the features including the color I wanted. I recommend anyone looking for an honest, no pressure car-buying experience---THIS is the place to go and the man to see. Our Finance person Theresa Moss was also amazing. She didn't try to "sell" me a bunch of extras. But she made sure I had what I needed. More
Other Employees Tagged: Charlie Moriarty , Rico
November 09, 2024
Professionals who wanted to help me get in to my dream car. Everyone from Sales person Charlie Moriarty to the very knowledgeable Theresa Moss who helped us make it through that paperwork. She didn't try car. Everyone from Sales person Charlie Moriarty to the very knowledgeable Theresa Moss who helped us make it through that paperwork. She didn't try to push extra insurance on me, but helped me decide what would be best for me. I recommend this team to anyone wanting a great deal in a down-to-earth atmosphere. They were ultra respectful even though I only had a junker car to offer in trade. Thanks Charlie and gang. You have a repeat customer. More
Other Employees Tagged: Charlie Moriarty , Rico,
November 08, 2024
Nathan was great to work with at Heritage! I knew the truck I wanted and he got the deal done in just a few hours. I knew the truck I wanted and he got the deal done in just a few hours. More
Other Employees Tagged: Nathan Wardwell
November 05, 2024
Nathan was great to work with at Heritage. He listened to exactly what I was looking for in a new truck. We looked at a few that they had on their lot, but none of them were exactly what I was He listened to exactly what I was looking for in a new truck. We looked at a few that they had on their lot, but none of them were exactly what I was looking for. We opted to order a truck from Ford. Nathan kept we updated every couple of weeks as to the status of the truck order. Once it did come in, the process to finalize the order was so smooth. Theresa in the finance office went over my options for additional equipment (like a bedliner and undercoating) and extended warranties. She was informative, but not pushy at all. A great experience from start to finish. As the commercial goes, "Ford has great heritage and Heritage has great Fords." More
Other Employees Tagged: Nathan Wardwell
October 31, 2024
Very easy to make purchase our new vehicle. Both sales and financing went ver smoothly. Both sales and financing went ver smoothly. More
Other Employees Tagged: Bill LaBonte