As someone who doesn't know (or even want to know!) much about actual vehicles, I love working at Heritage Ford because I care about the people who drive them. Heritage is the only dealership with which I have experience that not only allows complete transparency, we insist upon it ~ and what a breath of fresh air that is to our car buyers. The auto financing process can be quite confusing and nerve-wracking; my goal is to walk you gently through it, leaving you feeling comfortable about each decision you've made. When I'm not guiding consumers through the car-buying process, I'm cozied up at home with my menagerie of pets, watching & listening to true crime documentaries. I have two handsome, outstanding sons and a beautiful, perfect daughter-in-law, and we spend as much time together as possible. I hope to meet you the next time you're in our showroom buying your next Ford!
Read moreDealership Experience
4 yrs, 3 mos
Industry Experience
27 yrs, 5 mos
311 Reviews
Write a Review311 Reviews of Theresa Moss
January 20, 2025
Olin worked with us the whole way through, an entire afternoon! Very engaged with getting us in the right truck. Very nice person too. afternoon! Very engaged with getting us in the right truck. Very nice person too. More
Other Employees Tagged: Zack Roberts, Rich Bettinger, Olin Brown
January 12, 2025
Very neat clean and organized everyone I met on my trip there were very pleasant there were very pleasant More
Other Employees Tagged: Jake Dwinell, Zack Roberts
January 09, 2025
The people make the magic! ! Heritage is, looking from the outside-in, a large campus of a car dealership. But as soon as you walk in the door, my lady-love and I were greeted a ! Heritage is, looking from the outside-in, a large campus of a car dealership. But as soon as you walk in the door, my lady-love and I were greeted and treated like the most important people in the room! We were welcomed, listened to, asked intelligent and important questions, our answers were honored, our confusion(s) were clarified... We got the genuine impression that Charlie Moriarty (sales) and Theresa Moss (finance) had no other agenda in the world except our success and satisfaction! So positive was our experience that here I am, almost two months since the date of purchase, still remembering that I've been meaning to submit this review since day one!! The positivity of that day lingers still and makes me smile... More
Other Employees Tagged: Charlie Moriarty, Ryan Crowley
December 27, 2024
Second time buying a vehicle there, have been nothing but satisfied each time. Working with Charlie and Tess made the whole buying experience easy and I couldn't be any happier ! Thank you! satisfied each time. Working with Charlie and Tess made the whole buying experience easy and I couldn't be any happier ! Thank you! More
Other Employees Tagged: Charlie Moriarty
December 17, 2024
Amazing experience! Bill did everything he could to help me out and thanks to him I have a car after going a year without one AND I can go see my son for Christmas! Than Bill did everything he could to help me out and thanks to him I have a car after going a year without one AND I can go see my son for Christmas! Thank you so much Bill! More
Other Employees Tagged: Bill LaBonte
December 12, 2024
Theresa is unquestionably the best in her role at Heritage Ford. My lease buyout was a seamless process, her attention to all the details were impeccable and she was a delight to work with. Heritage Ford. My lease buyout was a seamless process, her attention to all the details were impeccable and she was a delight to work with. More
December 10, 2024
Bill and Theresa were awesome. They made the process of buying my Mach E super easy. They were attentive and answered all the questions that I had. I would recommend working with H They made the process of buying my Mach E super easy. They were attentive and answered all the questions that I had. I would recommend working with Heritage Ford to anyone looking to buy a car. More
Other Employees Tagged: Bill LaBonte
December 09, 2024
The staff at Heritage in particular Nathan Hardwell my salesman, Therese Moss the CFO and Zack the general manager really went out of their way to make this purchase stress free. They worked hard for us a salesman, Therese Moss the CFO and Zack the general manager really went out of their way to make this purchase stress free. They worked hard for us and we really appreciated their dedication and positive attitude. They get an “A” plus for service and professionalism. More
Other Employees Tagged: Zack Roberts, Nathan Wardwell
December 03, 2024
On a scale of 1 to 10, I would give them a 12. I showed up with no appointment because I saw a vehicle on the website that I was interested in and received outstanding service. Had the privilege I showed up with no appointment because I saw a vehicle on the website that I was interested in and received outstanding service. Had the privilege of dealing with, Charlie Moriarty(sales), Marc Halliday(manager) and Theresa Moss (finance). Each were professional, knowledgable and extremely personable. Each spent more time than they had to providing information, answering questions and even some small talk. Did a great job of presenting information without the typical sales pitches and pressure. Got a great deal on a hard to find low milage, F250 heavy duty truck. Feel that I got a great value for the dollar compared to other vehicles that I found on the internet. Highly recommend Heritage Ford to anyone looking for a vehicle. More
Other Employees Tagged: Charlie Moriarty, Marc Halliday
November 09, 2024
This may be duplicate as I have already written one. My entire experience was superb. We didn't have an appointment but were very lucky that Charlie Moriarty made himself available. I got my dream Bronc My entire experience was superb. We didn't have an appointment but were very lucky that Charlie Moriarty made himself available. I got my dream Bronco with all the features including the color I wanted. I recommend anyone looking for an honest, no pressure car-buying experience---THIS is the place to go and the man to see. Our Finance person Theresa Moss was also amazing. She didn't try to "sell" me a bunch of extras. But she made sure I had what I needed. More
Other Employees Tagged: Charlie Moriarty , Rico