Theresa Moss
Theresa Moss at Heritage Ford
Refer Me

Theresa Moss

Finance Manager

Heritage Ford

1600 Shelburne Rd.
South Burlington, VT 05403

Contact Me
5.0
316 Reviews

As someone who doesn't know (or even want to know!) much about actual vehicles, I love working at Heritage Ford because I care about the people who drive them. Heritage is the only dealership with which I have experience that not only allows complete transparency, we insist upon it ~ and what a breath of fresh air that is to our car buyers. The auto financing process can be quite confusing and nerve-wracking; my goal is to walk you gently through it, leaving you feeling comfortable about each decision you've made. When I'm not guiding consumers through the car-buying process, I'm cozied up at home with my menagerie of pets, watching & listening to true crime documentaries. I have two handsome, outstanding sons and a beautiful, perfect daughter-in-law, and we spend as much time together as possible. I hope to meet you the next time you're in our showroom buying your next Ford!

Dealership Experience

4 yrs, 5 mos

Industry Experience

27 yrs, 7 mos

5.0

316 Reviews

Write a Review

316 Reviews of Theresa Moss

February 24, 2025

Dealership Rating
Employee Rating

Awesome experience from start to finish. Worked with Ryan in sales and he was very responsive and got me into the vehicle I wanted same day even with curve xxxxx I threw him. More

by jeremydeyo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Feb 24, 2025

Heritage Ford responded

Jeremy, Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Ryan and our team to shop for your new Ford, and that everything went smoothly for you throughout the process! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

February 24, 2025

Dealership Rating
Employee Rating

Bob, helped me from start to finish with the purchase of my new Raptor. I never felt rushed and had all questions answered. Theresa made the hard part, paying, less painless than other dealers. I drove over More

by SilentJ
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Bill LaBonte

Feb 25, 2025

Heritage Ford responded

Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Bill and Theresa to shop for your new Ford, and that the experience was worth the long road trip! While we understand that we may not see you for your Raptor's regularly scheduled maintenance visits, please feel free to contact us if you have any questions about your new truck or it's upkeep in the future, Until then, safe travels!

February 15, 2025

Dealership Rating
Employee Rating

Excellent service, relaxed sales with no pressure. Nathan was awesome, and Charlie and Theresa were wonderful to work with. More

by Visetaudacia
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Feb 17, 2025

Heritage Ford responded

Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Nathan and our team to shop for your new Ford, and that everything went smoothly for you! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

February 12, 2025

Dealership Rating
Employee Rating

The experience with heritage was overall very good. Bill was great to work with he was very friendly and had good communication. he was even able to set me up with an insurance broker that got me a quo More

by kieran_
Recommend Dealer
Yes

Other Employees Tagged: Bill LaBonte

Feb 12, 2025

Heritage Ford responded

Kieran, Thank you for taking the time to share your feedback - We are pleased to hear that you enjoyed working with Bill and Theresa to shop for and bring home your new Nissan, and that everything went smoothly for you throughout the process! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

January 29, 2025

Dealership Rating
Employee Rating

Nate and Theresa are the best. They helped me feel relaxed and reassured throughout the whole process More

by wyattbright010
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Nathan Wardwell , Butch she shop dog

Feb 03, 2025

Heritage Ford responded

Wyatt, Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Nathan and Theresa to shop for and bring home your new Ford, and that everything went smoothly for you! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

January 20, 2025

Dealership Rating
Employee Rating

Olin worked with us the whole way through, an entire afternoon! Very engaged with getting us in the right truck. Very nice person too. More

by vermont.sort
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 21, 2025

Heritage Ford responded

Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Olin to shop for your new Ford, and that together you were able to find the perfect fit for your needs! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

January 12, 2025

Dealership Rating
Employee Rating

Very neat clean and organized everyone I met on my trip there were very pleasant More

by Rbow38166
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jake Dwinell, Zack Roberts

Jan 13, 2025

Heritage Ford responded

Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Jake and our team to shop for and bring home your new Ford, and that everything went smoothly for you! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

January 09, 2025

Dealership Rating
Employee Rating

The people make the magic! ! Heritage is, looking from the outside-in, a large campus of a car dealership. But as soon as you walk in the door, my lady-love and I were greeted a More

by rfleming
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Charlie Moriarty, Ryan Crowley

Jan 09, 2025

Heritage Ford responded

Thank you for taking the time to share your feedback - We are so pleased to hear that you enjoyed working with Charlie and Theresa to shop for and bring home your new Ford, and that everything went smoothly for you throughout the process! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

December 27, 2024

Dealership Rating
Employee Rating

Second time buying a vehicle there, have been nothing but satisfied each time. Working with Charlie and Tess made the whole buying experience easy and I couldn't be any happier ! Thank you! More

by duquette.nicole
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Charlie Moriarty

Dec 30, 2024

Heritage Ford responded

Nicole, Thank you for taking the time to share your feedback, and for making Heritage Ford your dealership of choice! We are so glad to hear that you once again enjoyed working with Charlie and Theresa, and that they made choosing Ford #2 another smooth process. We look forward to seeing you in the service department when it's time for your next scheduled maintenance visit, Until then, safe travels!

December 17, 2024

Dealership Rating
Employee Rating

Amazing experience! Bill did everything he could to help me out and thanks to him I have a car after going a year without one AND I can go see my son for Christmas! Than More

by Katy
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Bill LaBonte

Dec 18, 2024

Heritage Ford responded

Katy, Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Bill to shop for your new Ford, and that he was able to lend a hand helping find the right vehicle for you to take on the road to visit your son for the holiday! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels and happy holidays!

1
...

Dealership Inventory (245 Vehicles)

new 2024 Ford F-250 car, priced at $51,490
2024 Ford F-250
new
CARBONIZED GRAY exterior
Automatic
Four-wheel Drive
new 2024 Ford Bronco Sport car, priced at $38,005
2024 Ford Bronco Sport
new
SHADOW BLACK exterior
Automatic
Four-wheel Drive
used 2021 Ford Bronco Sport car, priced at $26,000
2021 Ford Bronco Sport
used
ALTO BLUE METALLIC TC exterior
Automatic
Four-wheel Drive
used 2024 Ford F-250 car, priced at $54,000
2024 Ford F-250
used
OXFORD WHITE exterior
Automatic
Four-wheel Drive
new 2025 Ford Maverick car, priced at $35,395
2025 Ford Maverick
new
VELOCITY BLUE exterior
Automatic
All-wheel Drive
new 2024 Ford Ranger car, priced at $43,690
2024 Ford Ranger
new
Carbonized Gray Metallic exterior
Automatic
Four-wheel Drive