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Theresa Moss
345 Reviews
As someone who doesn't know (or even want to know!) much about actual vehicles, I love working at Heritage Ford because I care about the people who drive them. Heritage is the only dealership with which I have experience that not only allows complete transparency, we insist upon it ~ and what a breath of fresh air that is to our car buyers. The auto financing process can be quite confusing and nerve-wracking; my goal is to walk you gently through it, leaving you feeling comfortable about each decision you've made. When I'm not guiding consumers through the car-buying process, I'm cozied up at home with my menagerie of pets, watching & listening to true crime documentaries. I have two handsome, outstanding sons and a beautiful, perfect daughter-in-law, and we spend as much time together as possible. I hope to meet you the next time you're in our showroom buying your next Ford!
Read moreDealership Experience
4 yrs, 8 mos
Industry Experience
27 yrs, 10 mos
345 Reviews
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345 Reviews of Theresa Moss
June 27, 2025
My truck buying experience was outstanding, smooth and I would recommend Ryan to anyone anytime. With this being my first big purchase I had a lot of questions and heritage Ford was there to answer them all would recommend Ryan to anyone anytime. With this being my first big purchase I had a lot of questions and heritage Ford was there to answer them all. I do not and will not regret buying my truck from Ryan at Heritage Ford More
by jonathan2020carter
Other Employees Tagged: Ryan Fish
June 23, 2025
Everyone from sales to F and I staff and service writer and technicians are professionals. I’ve purchase 4 vehicles from them and have no reason to go anywhere else and technicians are professionals. I’ve purchase 4 vehicles from them and have no reason to go anywhere else More
by jimc347
Other Employees Tagged: Jake Dwinell, Dana Lawrence, Anna Boland , Zach
June 18, 2025
Our Sales Consultant (Charlie) and Financial Services Manager (Theresa) were great to work with. They were knowledgeable, professional and cordial. We were surprised at how efficiently the whole purcha Manager (Theresa) were great to work with. They were knowledgeable, professional and cordial. We were surprised at how efficiently the whole purchase process transpired. More
by bojaxon56
Other Employees Tagged: Charlie Moriarty
June 16, 2025
June 04, 2025
Bought a 2025 Ford Maverick and Olin was great to work with - very communicative, friendly, positive, personable. Didn't try to push anything - genuinely wanted to help me find the vehicle I was after. To with - very communicative, friendly, positive, personable. Didn't try to push anything - genuinely wanted to help me find the vehicle I was after. Took care every ounce of paperwork he could and involved me in whatever part of the process I wanted - even called my car insurance for me! Very knowledgeable, and anything he didn't know, he asked and got back to me quickly. More
by shweiss30
Other Employees Tagged: Olin Brown
June 04, 2025
I was in need of a new vehicle and I walked in and was taken care of by Bill Labonte and walked out of there with the right vehicle at the price I was looking for. The team stayed late and processed the p taken care of by Bill Labonte and walked out of there with the right vehicle at the price I was looking for. The team stayed late and processed the purchase and helped me keep my business moving forward. More
by jappleton
Other Employees Tagged: Bill LaBonte
June 03, 2025
I loved the climate at Heritage Ford. Seems like a culture of friendly professionalism. I mostly worked with Ryan Fish and Theresa Moss. Both of them were knowledgeable and informative Seems like a culture of friendly professionalism. I mostly worked with Ryan Fish and Theresa Moss. Both of them were knowledgeable and informative, but never pushy or pressuring in any way. I've bought many cars and trucks over 56 years. This was the best buying/trading experience I have encountered. Heritage has a special culture. Ryan and Theresa are two reasons why. I had never met them before today. Give them a raise! More
by Satisfied buyers
Other Employees Tagged: Ryan Fish
May 30, 2025
The staff was friendly, knowledgeable and professional. I let them know that I had limited time available and they expedited the process beyond my expectations. I let them know that I had limited time available and they expedited the process beyond my expectations. More
by Jeff
Other Employees Tagged: Zack Roberts, Conor Donahue
May 19, 2025
JD was super friendly, helpful and knowledgeable. He puts you at ease and is a good listener, you get the sense that he is genuinely caring. He understood what we were looking for and worked with us He puts you at ease and is a good listener, you get the sense that he is genuinely caring. He understood what we were looking for and worked with us towards that goal. We had a very positive experience overall. More
by jc4dunn
Other Employees Tagged: Marc Halliday, JD Herlihy
May 17, 2025
Heritage had a good selection of trucks to choose from and the ability to set up a time slot with Olin was helpful. He made sure that the truck I wanted to look at was ready for a test drive. Olin stayed and the ability to set up a time slot with Olin was helpful. He made sure that the truck I wanted to look at was ready for a test drive. Olin stayed late to help get everything all taken care of. More
by mdgroening8
Other Employees Tagged: Olin Brown
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