Theresa Moss
Theresa Moss at Heritage Ford

Theresa Moss

Finance Manager

Heritage Ford

1600 Shelburne Rd.
South Burlington, VT 05403

Contact Me
5.0
372 Reviews

As someone who doesn't know (or even want to know!) much about actual vehicles, I love working at Heritage Ford because I care about the people who drive them. Heritage is the only dealership with which I have experience that not only allows complete transparency, we insist upon it ~ and what a breath of fresh air that is to our car buyers. The auto financing process can be quite confusing and nerve-wracking; my goal is to walk you gently through it, leaving you feeling comfortable about each decision you've made. When I'm not guiding consumers through the car-buying process, I'm cozied up at home with my menagerie of pets, watching & listening to true crime documentaries. I have two handsome, outstanding sons and a beautiful, perfect daughter-in-law, and we spend as much time together as possible. I hope to meet you the next time you're in our showroom buying your next Ford!

Dealership Experience

5 yrs, 1 mo

Industry Experience

28 yrs, 3 mos

5.0

372 Reviews

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372 Reviews of Theresa Moss

November 18, 2025

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Employee Rating

They are the best! Helpful, understanding, efficient and knowledgeable. I got what I wanted and more! More

by emilykorkosz17
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Nathan Wardwell

Nov 19, 2025

Heritage Ford responded

Emily, Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Nathan and our team to shop for and bring home your new Bronco Sport, and that everything went smoothly! We look forward to seeing you in the service department when it's time for for your first scheduled maintenance visit, Until then, safe travels!

November 15, 2025

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We had a terrific experience. All staff were helpful and there was no pressure from anyone to make a purchase. Nathan was knowledgeable and helpful. He also made me feel at ease More

by sarabreckenridge8
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Nathan Wardwell, Noah Adams

Nov 17, 2025

Heritage Ford responded

Sara, Thank you for taking the time to share your feedback - We are pleased to hear that you enjoyed working with Nathan and our team to shop for your new Explorer, and that everything went smoothly for you! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

November 10, 2025

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Great experience with Bill (sales) and Theresa (finance). Both gave the impression of actually wanting my family to have an appropriate vehicle at as competitive price as they could muster. Bill worked hard More

by Adam DeFayette
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Bill LaBonte, Ross Temple

Nov 11, 2025

Heritage Ford responded

Adam, Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Bill and our team, and that they were able to help find the perfect van to fit your family's needs! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

November 07, 2025

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Awesome team at Heritage to work with. They make the impossible happen. I am so happy with them and my new car. I will always visit them first when looking for a new car. More

by Susan Colburn
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Nov 10, 2025

Heritage Ford responded

Susan, Thank you for taking the time to share your feedback, and for making Heritage Ford your dealership of choice! We are pleased to hear that you enjoyed working with Jake and our team to shop for your new Explorer, and that everything went smoothly for you. We look forward to seeing you in the service department when it's time for your next scheduled maintenance visit, Until then, safe travels!

November 05, 2025

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I had another dealership approach me about trading vehicles. I wasn't completely happy with them so I went back to Heritage and they were able to make a great deal happen. The best people to work wi More

by Susan Colburn
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Nov 06, 2025

Heritage Ford responded

Susan, Thank you for taking the time to share your feedback - We are pleased to hear that you enjoyed working with Jake and our team to shop for your new Explorer, and that everything went so smoothly for you! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels and enjoy your new Explorer!

November 02, 2025

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The people I worked with were fantastic I couldn’t have asked for nicer more helpful people I would absolutely recommend Heritage to everyone I know More

by lindamontgomery150
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Zack Roberts, Olin Brown

Nov 03, 2025

Heritage Ford responded

Linda, Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Olin and our team to shop for and bring home your new Bronco Sport, and that everything went smoothly for you throughout the process! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

November 01, 2025

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Very professional and welcoming. I had a very positive experience, every employee was super helpful very considerate. More

by Logan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Zack Roberts, Olin Brown

Nov 03, 2025

Heritage Ford responded

Logan, Thank you for taking the time to share your feedback - We are pleased to hear that you enjoyed working with Olin and our team to shop for your new Ford, and that everything went smoothly for you! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

October 31, 2025

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Charlie, Marc and Theresa made our truck purchase a very positive experience. They were honest, efficient and very thorough through the whole process. Because of their dedication they stayed late to finish More

by Vernice Buck
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Charlie Moriarty, Marc Halliday

Oct 31, 2025

Heritage Ford responded

Vern, Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Charlie and our team to shop for and bring home your new Super Duty, and that everything went smoothly for you throughout the process! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels and enjoy your new Super Duty!

October 28, 2025

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Very happy camper after driving away with my certified pre-owned Ford! Bill was incredibly knowledgeable of the Maverick I came to look at, giving me the confidence to pull the trigger on my dream truck! More

by Carley H
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Bill LaBonte, Marc Halliday , Conor Donahue

Oct 29, 2025

Heritage Ford responded

Carley, Thank you for taking the time to share your feedback, and congratulations on taking home your dream truck! We are pleased to hear that you enjoyed working with Bill and our team to shop for your new Maverick, and that everything went smoothly for you. We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

October 17, 2025

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Employee Rating

What can I say! Just purchased our 7th vehicle from Bill Labonte and the service just keeps getting better. I sent Bill a list of options that I was interested in ha More

by Vermonter18
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Bill LaBonte

Oct 20, 2025

Heritage Ford responded

Thank you for taking the time to share your feedback, and for making Heritage Ford your dealership of choice! We are so glad to hear that you have continued to enjoy working with Bill, and that he was able to help make sure Ford #7 meets your needs perfectly. We look forward to seeing you in the service department when it's time for your next scheduled maintenance visit, Until then, safe travels!

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