Theresa Darrow

I purchased my Honda from Piazza and have had good luck with it. Making service appointments are easy online and usually take as long as they predict to perform. with it. Making service appointments are easy online and usually take as long as they predict to perform. More

by mh488 Verified Customer Verified Customer

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I had a very disturbing and offensive experience. As suggested by your staff, I brought a personal check to pay for the service to avoid additional credit card fees. When picking up my vehicle and pa As suggested by your staff, I brought a personal check to pay for the service to avoid additional credit card fees. When picking up my vehicle and paying, I was told that the total amount due was too much for one personal check. Because the dealership was unable to verify funds at the time, I was asked to pull up my personal back account on my phone, and show it to a sales person in the showroom. What reasonable, professional business asks their customers to share this personal information of the amount of money they have in their bank account, and actually show it to an employee? I had no choice but to comply if I wanted to get my vehicle back, which I needed in order to go to work the next morning. This awful experience will make me think about going elsewhere in the future. This was unacceptable. If you were trying to offend your customers, you succeeded. More

by RZSEROTA Verified Customer Verified Customer

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Im happy with my service and support but…I’m am blown away by the audacity to charge a 3.5% fee to people wishing to pay with a credit card. Most people don’t have the cash to pay for your services outri away by the audacity to charge a 3.5% fee to people wishing to pay with a credit card. Most people don’t have the cash to pay for your services outright, meanwhile - you make money hand over fist and have the gall to pass on a credit card fee to your customer, who will most likely need to make interest bearing payments for MONTHS just to pay off your services. Talk about insult to injury! Please do better. More

by TMERKEL914 Verified Customer Verified Customer

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I love my Honda and I like taking it where it is cared for properly. Thank you!! for properly. Thank you!! More

by DMGRIFF59 Verified Customer Verified Customer

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Service was fast and the appt was easy to schedule. I am a satisfied customer. I am a satisfied customer. More

by DUFFAULT Verified Customer Verified Customer

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I had my vehicle serviced at this dealership. I have used it often for both of my cars. I have used it often for both of my cars. More

by LAFATAMIKENEW Verified Customer Verified Customer

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Everyone is very helpful and professional. We have been using Piazza Honda service for many years and have always been satisfied with their work. We have been using Piazza Honda service for many years and have always been satisfied with their work. More

by TYENSER Verified Customer Verified Customer

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My experience at Honda piazza of reading Pennsylvania was good thank you but the problem not fixed okay good thank you but the problem not fixed okay More

by NATALIAGURRERO718 Verified Customer Verified Customer

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Love this service dept, quick, personable and efficient. Never spent an inordinate amount of time waiting except for once and it wasn't their fault Never spent an inordinate amount of time waiting except for once and it wasn't their fault More

by darnoc0404 Verified Customer Verified Customer

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I went in for an oil change but ultimately needed additional maintenance. Theresa was knowledgeable about what needed to be done and explained everything thoroughly. The required maintenance was comp additional maintenance. Theresa was knowledgeable about what needed to be done and explained everything thoroughly. The required maintenance was completed in a timely manner. More

by DIANEADAMS78 Verified Customer Verified Customer

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