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Theo Todd
Theo Todd at Serra Nissan

Theo Todd

Finance Manager

Serra Nissan

1500 Center Point Pkwy
Birmingham, AL 35215

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4.7
15 Reviews
4.7

15 Reviews

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15 Reviews of Theo Todd

December 05, 2025

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Employee Rating

Well I was devastated when I heard that I couldn't trade my car in . I was asked what I was looking for and what type of note would fit into my budget. Even though I wasn't really sure about my decision, th More

by ROBINSONCHRIS69
Recommend Dealer
Yes

Other Employees Tagged: Theo Todd

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December 05, 2025

Dealership Rating
Employee Rating

Well I was devastated when I heard that I couldn't trade my car in . I was asked what I was looking for and what type of note would fit into my budget. Even though I wasn't really sure about my decision, th More

by ROBINSONCHRIS69
Recommend Dealer
Yes

Other Employees Tagged: Theo Todd

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November 23, 2025

Dealership Rating
Employee Rating

Took chance after someone else's recommendation. So far satisfied with selection Really needed transportation. More

by JAMELLAHILL1@aol.com
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Curtis Lloyd, John Pamphilis, Vince Lavender , Stephens, David

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Nov 24, 2025

Serra Nissan responded

Thank you for choosing our team at Serra Nissan and allowing us to help meet your vehicle needs! We are glad you decided to stop in and see us, and we congratulate you on finding a great vehicle! We hope we can continue to serve you in the future.

October 18, 2025

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Employee Rating

They are wonderful & help as much as they can. Especially Cody Mcghee They're great More

by patriciaodom37
Recommend Dealer
Yes

Other Employees Tagged: Theo Todd

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Oct 20, 2025

Serra Nissan responded

Thank you so much for a great review and for shouting out one of our awesome sales professionals! We are very grateful that you chose Serra Nissan for your vehicle needs, and are glad that we could help find the perfect vehicle. We hope you will return in the future so we can serve you again!

September 22, 2025

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Employee Rating

Go somewhere else. Switched vehicles with a damaged. Then poorly repaired it. ruined new vehicle. More

by kymochoa
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Billy Baker , Sales Manager

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Sep 23, 2025

Serra Nissan responded

We are sorry to hear about your experience, and we apologize for the inconvenience. Once we identified the damage to your vehicle, we sent it to a vendor to complete the repair, however it was not up to par with our standards. We have since switched vendors in light of this experience, but we recognize the inconvenience. We encourage you to call us at 205-856-2544 if you would like to discuss this situation with a manager.

September 18, 2025

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Employee Rating

This is a great place to get a car. The people who work here are great and they work with you on everything. More

by meghanholsomback
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Scott Fuller, Courtney Wilson, Jeff Roe, Payden Sewell, Ashley Meeks, Dragon Zheng, Amanda Badgwell

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Sep 19, 2025

Serra Nissan responded

Thank you for an awesome review, Meghan! We greatly appreciate your trust in our team for your vehicle needs, and glad to hear about your excellent experience. We hope we can earn your time and business in the future, and we look forward to serving you!

September 03, 2025

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Employee Rating

Very friendly and eager to help and not pushy. Had what I was looking for and within my price range. More

by Anthonycharr
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Angel Borja

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Sep 04, 2025

Serra Nissan responded

Anthony, thank you for your great review - we are so glad you were able to find a great vehicle here at Serra Nissan! We thank you for choosing our team, and we hope that we can continue to serve you for any future vehicle needs.

July 28, 2025

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Employee Rating

Very good experience. Will buy another auto there in the future or recommend family or friends. . More

by Lw
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Billy Baker

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Jul 29, 2025

Serra Nissan responded

Thank you for your positive review, and for trusting our team here at Serra Nissan with your new vehicle needs! We welcome you to the Serra family, and we look forward to the next time we are able to assist you or your family with any sales or service needs!

July 18, 2025

Dealership Rating
Employee Rating

Handled sale with kindness and very helpful. It was fast,complete and with friendliness. Thanks More

by Scr
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Curtis Lloyd , ? Can't remember her name

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Jul 19, 2025

Serra Nissan responded

Thank you for your great review and for choosing Serra Nissan for your new vehicle! We are proud to have served you and sincerely thank you for your time and business. We hope we can serve you again and provide an even more incredible experience!

June 12, 2025

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Employee Rating

Great service. Mr Curtis is a great manager and will do anything for his customers! Bryan in the used car department is also great! More

by Kayla Kennedy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ricardo Ibarra, Angel Borja, Curtis Lloyd, Scott Fuller, Courtney Wilson, Zac Willis, Ashley Meeks, Dragon Zheng

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Jun 13, 2025

Serra Nissan responded

Thank you for your 5-star review! We are grateful to have had the opportunity to serve you, and are glad to hear about your great experience with our service center. We hope to earn your time and business in the future as well!

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