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(The Shuttle Guy) Larry Kaplan
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167 Reviews
167 Reviews
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167 Reviews of (The Shuttle Guy) Larry Kaplan
March 15, 2024
David Englishman is the worse Service Manager ever! Took my car in for a flat tire and he calls me stating that I need a new exhaust, brakes, and rotors. When I questioned the need for the extra work Took my car in for a flat tire and he calls me stating that I need a new exhaust, brakes, and rotors. When I questioned the need for the extra work he became extremely defensive and verbally aggressive. Come to find out it wasn't even my car that he was referencing, there was a "mix up with paperwork." Luckily, the Service Director,Shawn Murphy, was able to redirect him and save me from having to pay an addition $601.61. Shame on you David Englishman who couldn't even apologize to my face when I came to pick up my car! ( That didn't need new brakes, exhaust, or rotors!) More
by Olivia J
Other Employees Tagged: David Englishman
March 30, 2023
That’s dealership and best people ever they really work with you. This is our second vehicle with them and I couldn’t ask for a better company. If in the future we are looking for another car definitely a with you. This is our second vehicle with them and I couldn’t ask for a better company. If in the future we are looking for another car definitely a Nissan is a way to go. More
by hayes827.it
Verified CustomerOther Employees Tagged: Sebastian Lopez, Amir Abnoos, Caitlin Violette , Steve
March 29, 2023
They took my car on schedule and kept me up to date. Staff was professional. Staff was professional. More
by KIMMIENAILS
Other Employees Tagged: Dennis Plaszewski, John Upham, Alexandria Callahan , Caitlin Violette
March 27, 2023
Nice people to deal with. And very friendly but I didn't get the deal I wanted And very friendly but I didn't get the deal I wanted More
by HEIDMAN2
Other Employees Tagged: Sebastian Lopez, Natasha Pellot, Amir Abnoos, Dennis Plaszewski, John Upham, Alexandria Callahan , Caitlin Violette
March 27, 2023
Everybody was friendly, it was very clean. Didn't have to wait long at all. Didn't have to wait long at all. More
by drballjw81
Other Employees Tagged: Dennis Plaszewski, John Upham, Alexandria Callahan , Caitlin Violette
March 25, 2023
Great service! ! They were so accommodating during the whole process, would definetly come back to the service group here. ! They were so accommodating during the whole process, would definetly come back to the service group here. More
by JESSICAMOLGHAN
Other Employees Tagged: Sebastian Lopez, Natasha Pellot, Amir Abnoos, Dennis Plaszewski, John Upham, Alexandria Callahan , Caitlin Violette
March 18, 2023
Very attentive and friendly personnel. Theo was tremendously helpful and made sure everything worked out. Alexandria is always awesome. Theo was tremendously helpful and made sure everything worked out. Alexandria is always awesome. More
by Tasha
Other Employees Tagged: Dennis Plaszewski, Alexandria Callahan , Caitlin Violette , All of the Mechanics
March 15, 2023
Professional and friendly staff. They prioritize all their customers. They provide good services, and they are dependable. They prioritize all their customers. They provide good services, and they are dependable. More
by nyedeh78
Other Employees Tagged: Dennis Plaszewski, John Upham, Alexandria Callahan , Caitlin Violette , Nicholas Rybacki
March 12, 2023
Both Sales associates that worked with us Kyle and John were professional and helpful everyone that we have worked with at Bertera have always been friendly and helpful this was our third vehicle that were professional and helpful everyone that we have worked with at Bertera have always been friendly and helpful this was our third vehicle that we have purchased from Bertera Nissan and we will return for our fourth in a couple years. More
by EMETCALFE70
Other Employees Tagged: Natasha Pellot, Amir Abnoos, Dennis Plaszewski, John Upham, Alexandria Callahan , Caitlin Violette
