Thankful Ackerman

Thankful was incredibly helpful and dedicated. She was willing to assist no matter the time, staying late on a Friday evening to ensure we completed the entire process smoothly. Even after finishi She was willing to assist no matter the time, staying late on a Friday evening to ensure we completed the entire process smoothly. Even after finishing all the paperwork, she made sure we had a safe ride back home. Her commitment and patience made the whole experience stress-free and memorable. Truly above and beyond service. More

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Thankful was wonderful to work with! She was able to locate the exact vehicle I was looking for with the exact specs I requested and always kept me in the loop, as the vehicle had to shi She was able to locate the exact vehicle I was looking for with the exact specs I requested and always kept me in the loop, as the vehicle had to ship from Japan. No one at the dealership was pushy, and it was a very pleasant and enjoyable experience. Thank you again, Thankful, for all of your help! -Bryan G More

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I had been looking for a used Tacoma for over 5 months. I live in Tennessee, and my in-laws found a beautiful 2022 Tacoma that fit all my needs. My sales representative, Thankful, was in a word - AMAZING! I live in Tennessee, and my in-laws found a beautiful 2022 Tacoma that fit all my needs. My sales representative, Thankful, was in a word - AMAZING! She took time to FaceTime me from out of state to show me the inside and outside of the vehicle. I was flying into Indianapolis and had a tight schedule. She arranged to meet me early (before the dealership opened) to let me test drive the truck and ensure it was exactly what I wanted. I can't say enough good things about Thankful. More

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I traded in my 2023 Kia Sportage for a used 2022 Toyota Tacoma Sport. The sales lady "Thankful" was great to deal with, she answered all my questions and concerns in a timely manner. The finance Person J Tacoma Sport. The sales lady "Thankful" was great to deal with, she answered all my questions and concerns in a timely manner. The finance Person Jenni was also great to deal with. More

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Very easy experience with a reasonable price for the vehicle I wanted. Was out the door with my used vehicle in less than 3 hours. vehicle I wanted. Was out the door with my used vehicle in less than 3 hours. More

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We were very pleased to visit the dealership, the showroom is nice, organized, clean the lounge is great, we loved the Starbucks coffee. The staff is very attentive, we were lucky to met Thankful t showroom is nice, organized, clean the lounge is great, we loved the Starbucks coffee. The staff is very attentive, we were lucky to met Thankful the first day. More

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This is my 5th Car from Ed Martin. 4th one from Ed Martin Toyota. Everytime the customer service has been great. Thankful Ackerman has been my sales rep on my last 2 purchases. She is 4th one from Ed Martin Toyota. Everytime the customer service has been great. Thankful Ackerman has been my sales rep on my last 2 purchases. She is great, very responsive to any questions that I might have. Will definitely use Ed Martin in the future. More

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Thankful was amazing to work with! She was kind and not overly pushy. I highly recommend her. Plus, they have a great waiting area for their service center. Starbucks coffee machines a She was kind and not overly pushy. I highly recommend her. Plus, they have a great waiting area for their service center. Starbucks coffee machines and free snacks. I am looking forward to an oil change for the first time ever! More

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Everyone was so helpful and kind! Thankful was very communicative about the shipping status while we waited on my 4Runner to arrive and answered any questions I had along the way. She Thankful was very communicative about the shipping status while we waited on my 4Runner to arrive and answered any questions I had along the way. She made trading in my old vehicle very effortless as well. Chris was able to beat my banks financing and was not pushy at all when it came to warranties/what I wanted to spend. Appreciate everyone's help. I love my new whip! More

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Thankful was great to work with. She was easy and prompt to communicate with through the entire process! Would highly recommend! She was easy and prompt to communicate with through the entire process! Would highly recommend! More

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