Tevin Carter

My service advisor was informative and helpful i would recommend him to any customer..that come to this service center. recommend him to any customer..that come to this service center. More

by CLIFFORD3 Verified Customer Verified Customer

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In the service department asked for Tavern Carter or Brandon good service advisors will go again Brandon good service advisors will go again More

by edwinatutt954 Verified Customer Verified Customer

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The service was pretty good and front desk kept me posted when to pick up my car. when to pick up my car. More

by davidm5617 Verified Customer Verified Customer

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They had great customer service the wait wasn’t long at all I will be back all I will be back More

by fredricasquire Verified Customer Verified Customer

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I have left very unhappy and unsatisfied both times I have taken my car to be serviced here. This most recent time was to have window trim parts that were special delivered for my car be placed on, which have taken my car to be serviced here. This most recent time was to have window trim parts that were special delivered for my car be placed on, which I was very much looking forward to since they had been off for many months. The two rear windows trim pieces were put on correctly. The two front trim pieces were put on sloppily, leaving large gaps in between the windows and the new trim pieces. I expressed my concern to Junior at pick up, who dismissed my concern, stating "they should be fine, don't worry about it, call me if the trim pieces fall off again...." This response is unnaceptable, not client-centered and did not address my concern. I couldn't believe that these difficult to obtain trim pieces had finally been ordered however were put on incorrectly by the mechanic with my concern being dismissed by the sales representative upon pick up. The front trim pieces have once again become very loose with holes in the window exposed, just as I was worried about. This is for my 2024 Telluride, which has truly soured my experience of having a brand new Kia. More

by AWHARTON927 Verified Customer Verified Customer

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The worst service department in existence. Everything covered means oil and filter. That's comical for a 2024. Car less than a year old and they want $460 for filters and wiper blades. They ev Everything covered means oil and filter. That's comical for a 2024. Car less than a year old and they want $460 for filters and wiper blades. They even wanted to charge me for the windshield washer fluid. More

by FRANk Verified Customer Verified Customer

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They sent me an email saying they service my car but they didn't I never went to the dealer today or the other day when they sent the other email they are lying didn't I never went to the dealer today or the other day when they sent the other email they are lying More

by angeltaylor0419 Verified Customer Verified Customer

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The service was done efficiently. The brought me home in an Uber and picked me up again when the job was done. The brought me home in an Uber and picked me up again when the job was done. More

by ALEXANDRA EVERSHED Verified Customer Verified Customer

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Great customer service and was attended to right away. The provider had given me an accurate finish on my vehicle, and set me up with a rental. Kind, friendly and professional. This is the kind of service The provider had given me an accurate finish on my vehicle, and set me up with a rental. Kind, friendly and professional. This is the kind of service I expect. Thank you More

by BOOGIESUPERSTAR Verified Customer Verified Customer

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This is a very awesome dealership. Sevice is very quick and very efficient. Thank you! Sevice is very quick and very efficient. Thank you! More

by PIERRE56631 Verified Customer Verified Customer

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