Tevin Carter

Takes too long for an oil change. Two hours is a long time. The room is not big enough to accommodate all the people waiting! Two hours is a long time. The room is not big enough to accommodate all the people waiting! More

by tykeramiller88 Verified Customer Verified Customer

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You have a clear understanding of what's going on with your vehicle.They're very attentive inside.The place is clean your vehicle.They're very attentive inside.The place is clean More

by Jennbmajor Verified Customer Verified Customer

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Worst customer service experience I've had in over a decade. Chris Watson was the representative, and the service was unacceptable. They kept our car for weeks after initially saying it would take just decade. Chris Watson was the representative, and the service was unacceptable. They kept our car for weeks after initially saying it would take just a few days. To make matters worse, they didn't even fix the issue—the car still has the same problem. On top of that, dealing with them for a rental car was a complete nightmare. Avoid this place at all costs if you can. More

by Ever Lopez Verified Customer Verified Customer

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This was by far the worst customer service I’ve experienced in over a decade. Chris Watson (worst rep) and Tevin Carter (gave negative attitude) were the staff members I dealt with, and the service experienced in over a decade. Chris Watson (worst rep) and Tevin Carter (gave negative attitude) were the staff members I dealt with, and the service was beyond disappointing. Their day manager, Yitzhake Ramirez was also unhelpful. Never spoke to Alex Robles. They promised the car would be ready in a few days but ended up keeping it for weeks. Even after all that time, the issue wasn’t fixed: the car still has the same problem. The process of arranging a rental car was a mess from Kia rep side and extremely poorly handled. I would strongly recommend avoiding this place. More

by EVER56631 Verified Customer Verified Customer

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Great service l recomended very professional good customer service is nothing else for me to day customer service is nothing else for me to day More

by JOSEFERNANDEZ4330 Verified Customer Verified Customer

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Very courteous staff. The inspection is shown to you before work is done and you are given advice on how to proceed. The inspection is shown to you before work is done and you are given advice on how to proceed. More

by PHILLIPSM16 Verified Customer Verified Customer

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The person very helpful and understand and answer all of my question. I really appreciate my question. I really appreciate More

by JAWILL123 Verified Customer Verified Customer

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Hello so good and ecelenent I’m so excited I have so good quality and so professional good quality and so professional More

by EKATERINA Verified Customer Verified Customer

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Very helpful and patient, I enjoy there customer service and they help me a lot with my choices and they help me a lot with my choices More

by SARAPRADHAN Verified Customer Verified Customer

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Great Service and was able to get me out of there sooner than later under the time they predicted! than later under the time they predicted! More

by LIONELG88 Verified Customer Verified Customer

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