317 Reviews
Write a Review317 Reviews of Tessa McCown
April 21, 2024
Enjoyed getting my service with the Serra team. Great, friendly, and precise. Thanks Serra Team! Great, friendly, and precise. Thanks Serra Team! More
Other Employees Tagged: Colin Whisenant, John Ard, Vicky Wright, Chris Smith
April 13, 2024
First off. I paid the highest price in Kelly blue book for this truck. The on star doesn’t work and service department said cost 1400$. I just bought this t I paid the highest price in Kelly blue book for this truck. The on star doesn’t work and service department said cost 1400$. I just bought this truck. Also when I returned for oil change I want tire rotation When I got home and further inspection, the tires were not rotated because the brake dust on the front tires and none the back so still no rotation. I was there for an extremely long time when I asked the service man about my truck. He came back at first and said he could not find my truck overall for the cost of what I paid for this truck. I’ve been very disappointed and how I’ve been treated. More
Other Employees Tagged: Cedric Robinson, Chris Smith
February 26, 2024
My experience at Serra Chevrolet was 1st class all the way when I brought my truck in for repair. Tess in Service was amazingly efficient and made the entire process smooth. I never even had to call the w way when I brought my truck in for repair. Tess in Service was amazingly efficient and made the entire process smooth. I never even had to call the warranty company. Trevor got me to and from work with ease. I ran in to a guy, Blake Whisenhunt, that I previously purchased a vehicle from and he was fantastic at showing me some of the inventory and I’m now gonna be purchasing my wife’s next vehicle in the next few months from Serra because of the experience I had with him and the rest of the staff. You shouldn’t hesitate to do business here. They will get all my service and maintenance work, as well as my business on new vehicles. Top notch crew. More
Other Employees Tagged: Blake Whisenhunt, Trevor
January 25, 2024
Lots of problems with repairs. Misinformation provide about the problem/needed repair, the time of completion and extensive mixups. Tessa in service usually takes care of my servic Misinformation provide about the problem/needed repair, the time of completion and extensive mixups. Tessa in service usually takes care of my service repairs. She was off on the day my truck was towed to your service department. More
Other Employees Tagged: Vicky Wright
December 21, 2023
Shady at best. Crap work, no communication, they don’t care about anything other than putting money in their pockets. Zero regard for customer satisfaction or safet Crap work, no communication, they don’t care about anything other than putting money in their pockets. Zero regard for customer satisfaction or safety! More
Other Employees Tagged: Colin Whisenant, John Ard, Vicky Wright, Vicki Edwards , Mike battle
December 19, 2023
I was very satisfied with this dealership. They figured out what was wrong with our car right away and they had to order the part, but my car was ready for me to pick up the next morning. I hi They figured out what was wrong with our car right away and they had to order the part, but my car was ready for me to pick up the next morning. I highly recommend Serra Chevrolet. More
Other Employees Tagged: John Ard