Thanks to that, I was able to buy the car I wanted at a
good price.
good price.
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by misoi0820
Verified Customer
Verified Customer
Jun 10, 2026 -
South Bay Hyundai responded
Thank you for the great feedback! We’re so glad to hear that our team was able to help you find the right car at a good price. That’s exactly the kind of experience we aim to deliver.
We truly appreciate your support and are happy we could be part of your purchase. Congratulations on your new vehicle!
Terry was a great sales rep.
He helped me pick out a new car and connected my phone to the car because I wasn’t familiar with the Bluetooth setup. He explained the car features w
He helped me pick out a new car and connected my phone to the car because I wasn’t familiar with the Bluetooth setup. He explained the car features well and made the car seem like a great choice (it is)!
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by heesun1010
Verified Customer
Verified Customer
May 29, 2026 -
South Bay Hyundai responded
Thank you for the great review! We’re so glad to hear Terry provided such helpful and attentive service while helping you choose your new car. It’s wonderful that he was able to walk you through the features and even get your phone connected so everything was set up smoothly. We truly appreciate your kind words and hope you enjoy your new vehicle!
My husband & I wanted to, both, be on the lease.
But only my name was added to the lease agreement. I understand it was because my credit score was good and thus the salesperson didn't think we need
But only my name was added to the lease agreement. I understand it was because my credit score was good and thus the salesperson didn't think we needed a co-lessee. But that wasn't his decision to make. The next day, I called South Bay Hyundai and was transferred to Juan - who was very rude when I tried to explain my situation. Once he realized I needed to speak with Terry Kim, he (still rude) transferred me back to the receptionist. Terry Kim said that because the lease was already funded, he couldn't do anything about it. I called Hyundai Financial myself and they confirmed that the dealership could, if they wanted, cancel and re-submit the lease application. I was advised by Hyundai Financial that my credit would be re-checked, which I was completely okay with. Terry Kim/South Bay Hyundai said that wasn't possible. Whether this was an actual possibility or not, Terry failed to add both names on the lease when ALL information was given from the beginning. Hence my disappointment. I will not be recommending nor going back to South Bay Hyundai.
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by loveseoulcat
Verified Customer
Verified Customer
May 11, 2026 -
South Bay Hyundai responded
Thank you for sharing your experience. We’re sorry to hear about the frustration you’ve had regarding the lease structure and the follow-up communication with our team. We understand how important it is for all requested parties to be accurately reflected on a lease agreement from the start.
Your feedback regarding the initial contract setup and subsequent communication has been shared with management for review. We appreciate you taking the time to let us know about your experience.
Thanks to Mr.
Terry we got a 2026 Hyundai Kona SEL white color. I was busy working 7 days. However, Mr. Terry came to my work
and gave me all explanations in pro
Terry we got a 2026 Hyundai Kona SEL white color. I was busy working 7 days. However, Mr. Terry came to my work
and gave me all explanations in promptly matter. And Mr. Terry scheduled and
delivered the car at my door.
Such a excellent service, and I will refer 100%
To my friends and family and my coworkers.
Thankyou again Mr. Terry!!!
You guys are awesome!!!
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by jooahmin2012
Verified Customer
Verified Customer
Apr 28, 2026 -
South Bay Hyundai responded
Thank you so much for sharing your experience! We’re thrilled to hear Terry went above and beyond, meeting you at work, clearly explaining everything, and even delivering your 2026 Hyundai Kona SEL right to your door. That level of convenience and care is exactly what we strive for.
We truly appreciate your recommendation and your trust in South Bay Hyundai. Enjoy your new Kona, and thank you again for your kind words and support!
He was kind, explained everything in detail, and prepared
everything in advance so that I would not feel uncomfortable at all.
everything in advance so that I would not feel uncomfortable at all.
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by jean-hwang
Verified Customer
Verified Customer
Thank you Terry Kim for your great service.
I love my new car.
Thank you so much.
I love my new car.
Thank you so much.
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by ARSENLS
Verified Customer
Verified Customer
Dec 22, 2025 -
South Bay Hyundai responded
Thank you for sharing your experience! We’re thrilled to hear you love your new car and that Terry Kim provided such great service. We’ll be sure to pass along your kind words. Congratulations on your new vehicle!
Terry, the dealer, explained the features of the car very
well and gave me a great deal. Most importantly, he handled everything quickly and made the whole process very comfortable for me.
well and gave me a great deal. Most importantly, he handled everything quickly and made the whole process very comfortable for me.
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by ansso
Verified Customer
Verified Customer
Aug 28, 2025 -
South Bay Hyundai responded
Thank you for your wonderful feedback! We’re glad to hear Terry was able to clearly explain your vehicle’s features, provide a great deal, and make the process smooth and comfortable. We truly appreciate your business and look forward to serving you again in the future.
Excellent job done, very helpful and saving time and
money, service oriented by every members..thanks..
money, service oriented by every members..thanks..
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by WOOKEESHIM
Verified Customer
Verified Customer
Aug 14, 2025 -
South Bay Hyundai responded
Thank you for your wonderful feedback! We’re so pleased to hear our team was helpful, efficient, and focused on saving you time and money. We appreciate your trust and look forward to serving you again!
Terry was phenomenal!
Not only did he help me find exactly the car I wanted, but he got me a price I was comfortable with. He is incredibly professional. I can't wait to s
Not only did he help me find exactly the car I wanted, but he got me a price I was comfortable with. He is incredibly professional. I can't wait to send him friends and family so he can help them find their dram car, too!
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by ctrigueros
Verified Customer
Verified Customer
Aug 05, 2025 -
South Bay Hyundai responded
Thank you so much for your wonderful feedback! We're thrilled to hear Terry made your car-buying experience smooth and enjoyable, helping you find the perfect car at a price you loved. We appreciate your trust and look forward to welcoming your friends and family soon. Terry will be excited to hear your kind words!