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Terry Kelly
Refer Me
Terry Kelly
Service Advisor
Lorenzo Nissan Ft. Lauderdale
1051 S Federal Hwy
Fort Lauderdale, FL 33316
233 Reviews
233 Reviews
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233 Reviews of Terry Kelly
January 31, 2025
Friendly staff, very professional. My vehicle was completed and washed very quickly. Highly recommend. Thanks! My vehicle was completed and washed very quickly. Highly recommend. Thanks! More
by Lawrence.rowe
Verified CustomerOther Employees Tagged: Theo Cameron, Alex Bazan, Luca Perez, Eddy Del-Cid, John Mikulla, Randy Hamilton, Nestor Alvarez, Craig Servo, Gerald Wynter
January 26, 2025
I was very satified with the level of service and the help that the advisor gave me . help that the advisor gave me . More
by MISSYOUNG2000
Other Employees Tagged: Theo Cameron, Alex Bazan, Luca Perez, Nestor Alvarez, Craig Servo, Gerald Wynter
January 25, 2025
Technician capability, service advisor knowledge ( Craig and Terry), parts on hand, comfort of customer lounge, courtesy car wash all add up to top flight facility! and Terry), parts on hand, comfort of customer lounge, courtesy car wash all add up to top flight facility! More
by blnu6263
Other Employees Tagged: John Mikulla, Nestor Alvarez, Craig Servo
January 15, 2025
Nice person shares all information about my car repairs. Waiting area and all personel very comfortable Waiting area and all personel very comfortable More
by JWMS.866
Other Employees Tagged: Nestor Alvarez, Craig Servo, Gerald Wynter
January 13, 2025
They did a fantastic job always get me in and out right away. Been going there for over 13 years taking care of my vehicles away. Been going there for over 13 years taking care of my vehicles More
by noles81fan
Other Employees Tagged: Craig Servo
January 12, 2025
The staff at the intake were very friendly. Junior was very helpful and informative. Thank you Junior was very helpful and informative. Thank you More
by Mabon
Other Employees Tagged: Alex Bazan, Luca Perez, Eddy Del-Cid, John Mikulla, Randy Hamilton, Nestor Alvarez, Craig Servo, Gerald Wynter , junior
January 10, 2025
From appointment booking to drop off and pickup my experience was excellent. I am always very happy with Lorenzo Nissan. This is my third Nissan Altima purchased new at this dealership with my favorit experience was excellent. I am always very happy with Lorenzo Nissan. This is my third Nissan Altima purchased new at this dealership with my favorite honest reliable salesman, Gene. More
by CLANTANTA7
Other Employees Tagged: Jean Verdelus, Nestor Alvarez, Craig Servo, Gerald Wynter
January 01, 2025
Craig and Terry were very courteous in helping me from afar when they didn’t have to. Professional and efficient with great communication. Would highly recommend these guys if you’re in that area. afar when they didn’t have to. Professional and efficient with great communication. Would highly recommend these guys if you’re in that area. More
by KURTD1
Other Employees Tagged: Craig Servo
December 29, 2024
Disingenuous service, exposed me on towing twice to bring my car in knowing they are unable to test, diagne head gasketvwithout coolant in, the purpose of towing, overheating car engine by running it and dri my car in knowing they are unable to test, diagne head gasketvwithout coolant in, the purpose of towing, overheating car engine by running it and driving without coolant in radiator, causing engine oil leak, and after voiced concernsvto servicecdirector, reacting Invoicevto cover it up , making false statements of mecstatin that car was overheating, l never made and gasket blown out causing multiple fluids leaks, l have never stayed, in fact stated of no coolant in radiator, coolant leak only, water pump and coolant hose needing replacement and head gasketvto be tested abd diagnose. Dealership ruined my cat by recklessness overheating engine and running it and driving car without coolant, in addition putting water unto radiator and driving my car afterwards, causing further coolant system and engine damage. Fraud and deception, would not recommend Lorenzo Nissan Service. In addition Nissan Corporate Customer Relations negligence, lackbof transparency and failure tovassust and disengagement from any assistance with resolution. No wonder Nossan Corporate goes under, efforts to merge with Honda, will not help in loosing customer base due to above and failing customer relations I'm USA, SAD, Regretfully, Nissan Corporate and product excellence are failing with deceptive, reckless servicecstandards, No Corporate culture as l know it More
by Kriystyna
Other Employees Tagged: Nestor Alvarez , Service Manager Anthony, a disaster, deception, false invoice statementsb
December 21, 2024
Ever since starting to work for the Lorenzo team, everyone in every department has been nothing but kind! Everyone is willing to give a helping hand and thats what makes this dealership great! everyone in every department has been nothing but kind! Everyone is willing to give a helping hand and thats what makes this dealership great! More
by ERISMANCAVAN
Other Employees Tagged: Theo Cameron, Eddy Del-Cid, John Mikulla, Randy Hamilton, Nestor Alvarez, Craig Servo, Gerald Wynter , the whole tech team! everyone really
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