Terry Kelly

Nice person shares all information about my car repairs. Waiting area and all personel very comfortable Waiting area and all personel very comfortable More

by JWMS.866 Verified Customer Verified Customer

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They did a fantastic job always get me in and out right away. Been going there for over 13 years taking care of my vehicles away. Been going there for over 13 years taking care of my vehicles More

by noles81fan Verified Customer Verified Customer

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The staff at the intake were very friendly. Junior was very helpful and informative. Thank you Junior was very helpful and informative. Thank you More

by Mabon Verified Customer Verified Customer

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From appointment booking to drop off and pickup my experience was excellent. I am always very happy with Lorenzo Nissan. This is my third Nissan Altima purchased new at this dealership with my favorit experience was excellent. I am always very happy with Lorenzo Nissan. This is my third Nissan Altima purchased new at this dealership with my favorite honest reliable salesman, Gene. More

by CLANTANTA7 Verified Customer Verified Customer

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Craig and Terry were very courteous in helping me from afar when they didn’t have to. Professional and efficient with great communication. Would highly recommend these guys if you’re in that area. afar when they didn’t have to. Professional and efficient with great communication. Would highly recommend these guys if you’re in that area. More

by KURTD1 Verified Customer Verified Customer

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Disingenuous service, exposed me on towing twice to bring my car in knowing they are unable to test, diagne head gasketvwithout coolant in, the purpose of towing, overheating car engine by running it and dri my car in knowing they are unable to test, diagne head gasketvwithout coolant in, the purpose of towing, overheating car engine by running it and driving without coolant in radiator, causing engine oil leak, and after voiced concernsvto servicecdirector, reacting Invoicevto cover it up , making false statements of mecstatin that car was overheating, l never made and gasket blown out causing multiple fluids leaks, l have never stayed, in fact stated of no coolant in radiator, coolant leak only, water pump and coolant hose needing replacement and head gasketvto be tested abd diagnose. Dealership ruined my cat by recklessness overheating engine and running it and driving car without coolant, in addition putting water unto radiator and driving my car afterwards, causing further coolant system and engine damage. Fraud and deception, would not recommend Lorenzo Nissan Service. In addition Nissan Corporate Customer Relations negligence, lackbof transparency and failure tovassust and disengagement from any assistance with resolution. No wonder Nossan Corporate goes under, efforts to merge with Honda, will not help in loosing customer base due to above and failing customer relations I'm USA, SAD, Regretfully, Nissan Corporate and product excellence are failing with deceptive, reckless servicecstandards, No Corporate culture as l know it More

by Kriystyna Verified Customer Verified Customer

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Ever since starting to work for the Lorenzo team, everyone in every department has been nothing but kind! Everyone is willing to give a helping hand and thats what makes this dealership great! everyone in every department has been nothing but kind! Everyone is willing to give a helping hand and thats what makes this dealership great! More

by ERISMANCAVAN Verified Customer Verified Customer

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Este consesionario es la mejor opcion porque tienen muy buena atención al cliente y servicio personalizado , estoy muy agradecido y sin pensarlo los recomiendo buena atención al cliente y servicio personalizado , estoy muy agradecido y sin pensarlo los recomiendo More

by Greivin Rodríguez Verified Customer Verified Customer

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I’ve been servicing my car there since 2019 and Craig was my Service Manager and he still is and I have always received 5 Star service, if I could give him more I would. He explains everything and answers an my Service Manager and he still is and I have always received 5 Star service, if I could give him more I would. He explains everything and answers any questions that I have in a simple way that I understand. I feel comfortable with the work that is being done on my car. More

by JLEVESQUE1272 Verified Customer Verified Customer

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I bought a 2014 Nissan Pathfinder SL from you guys. I paid $11,000 cash. I got in the mail that something was wrong with the hood connection so I brought that back to the dealership to have it looked a I paid $11,000 cash. I got in the mail that something was wrong with the hood connection so I brought that back to the dealership to have it looked at he told me they could not have it looked at because of my car had been in a wreck, but I bought that vehicle from you. I thought it was you know Not cool to send me the information on getting the recall fixed and then I can’t get the refill fixed because before I bought it and I’ve been in a wreck you guys fixed the car sold it to me and then wouldn’t respect the recall so I’m not that happy with your service. I thought they could’ve done something for me that I bought that vehicle from you given it any damage some damage happen before it’s just a couple of screws in springs that you guys can fix but chose not to. More

by martinhafu Verified Customer Verified Customer

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