Terry Kelly
Terry Kelly at Lorenzo Nissan Ft. Lauderdale
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Terry Kelly

Service Advisor

Lorenzo Nissan Ft. Lauderdale

1051 S Federal Hwy
Fort Lauderdale, FL 33316

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4.6
214 Reviews
4.6

214 Reviews

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214 Reviews of Terry Kelly

November 19, 2024

Dealership Rating
Employee Rating

My service advisor Anthony was very helpful and knowledgeable. Anthony, Thank you for all your help and guidance. More

by TALYAANDERSON72
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Anthony

Nov 20, 2024

Lorenzo Nissan Ft. Lauderdale responded

It's great to know you had helpful service at Lorenzo Nissan Fort Lauderdale. Our team appreciates your feedback and wishes you safe driving.

November 14, 2024

Dealership Rating
Employee Rating

I like the service and the way they get thing's done and the way they keep my running More

by EMISL
Service Price Transparency
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Recommend Dealer
Yes
Nov 15, 2024

Lorenzo Nissan Ft. Lauderdale responded

Thanks a lot for choosing Lorenzo Nissan Fort Lauderdale. We're happy you liked our service!

November 09, 2024

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I don’t have much to say, I think the service was fair and my car was serviced correctly. More

by ALJ
Service Price Transparency
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Recommend Dealer
Yes
Nov 09, 2024

Lorenzo Nissan Ft. Lauderdale responded

Thank you for choosing Lorenzo Nissan Fort Lauderdale. We're glad to hear your car was serviced properly.

November 01, 2024

Dealership Rating
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The last service I received at Lorenzo Nissan was way overpriced and there was an air filter added that I did not ask for so I will not go back. I will not recommend this dealership either. More

by LISA.WHELER7
Service Price Transparency
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Recommend Dealer
No

Other Employees Tagged: AJ Durosier

Nov 06, 2024

Lorenzo Nissan Ft. Lauderdale responded

Hello Lisa, We take our customer feedback very seriously and would like the opportunity to learn more about your service experience. Can you please contact me at your earliest convenience? Ali Dye General Manager Lorenzo Nissan Fort Lauderdale alid@lorenzonissan.com

October 27, 2024

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Good costumer service. Also, car service is fast. And sell persons are well trained and kind. More

by griselda.g
Service Price Transparency
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Recommend Dealer
Yes
Oct 27, 2024

Lorenzo Nissan Ft. Lauderdale responded

Thank you for the positive feedback. Lorenzo Nissan Fort Lauderdale appreciates your kind words about our team and services.

October 26, 2024

Dealership Rating
Employee Rating

All good - quick excellent service - nice people - good coffee- always done when promised and fair priced More

by stevenb2655
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Recommend Dealer
Yes
Oct 27, 2024

Lorenzo Nissan Ft. Lauderdale responded

Thanks for recognizing the quick service and good coffee at Lorenzo Nissan Fort Lauderdale. Wishing you safe travels.

October 15, 2024

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The service provided was ok but not all issues were covered and no explanation was given, relating to the phone app not working. More

by Graimundo
Service Price Transparency
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Recommend Dealer
Yes
Oct 15, 2024

Lorenzo Nissan Ft. Lauderdale responded

I'm glad to hear the service was acceptable. If there's more we can explain about the phone app, please let us know at Lorenzo Nissan Fort Lauderdale. We'd love to help you find a solution.

October 15, 2024

Dealership Rating
Employee Rating

Really pleased with the servicw in general. The representative waa very helpful and attentive. Got a ride to work and from work when my car was ready. More

by marcelagomez91
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Luis Becwrra

Oct 15, 2024

Lorenzo Nissan Ft. Lauderdale responded

We appreciate your kind words about our team and the service at Lorenzo Nissan Fort Lauderdale.

October 15, 2024

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Employee Rating

Great service. Went to a few dealers before this one and the service is unmatched. They real took good care of me and were clear in the process. Great people. More

by maria503leal
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alex Bazan, Luca Perez

Oct 15, 2024

Lorenzo Nissan Ft. Lauderdale responded

Thank you for choosing Lorenzo Nissan Fort Lauderdale. We're glad our team provided clarity and care during your visit.

October 14, 2024

Dealership Rating
Employee Rating

They have one sales expert who is dedicated to electric car marinades, He always calls me back to answer any questions I have. I just think they are knowledgeable, quick and reasonably priced with the se More

by UPDATE2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 14, 2024

Lorenzo Nissan Ft. Lauderdale responded

Thanks for recognizing our commitment at Lorenzo Nissan Fort Lauderdale. We're pleased to hear about your experience with electric vehicles and appreciate your kind words about our team.

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