Terry Janzen

Today I am the proud new owner of my Ford Maverick. I worked with Terry throughout this process of finding, evaluating, and ultimately purchasing my truck, and let me tell you that the entire Staff are I worked with Terry throughout this process of finding, evaluating, and ultimately purchasing my truck, and let me tell you that the entire Staff are A-1 Top Notch! Everyone there treated me like they knew me my entire life. Each individual was not only willing, but happy to help me learn about my new truck ( the days of just buying a vehicle, and simply driving it are long gone). They helped me sync my phone to the truck, and took the time to make sure I was happy, and understood all my new truck had to offer. This was my first newer car purchase, and I was very upfront with them about it. They could have used that knowledge against me, but instead they went out of their way to put me at ease, and never tried to push me into anything. I am also a proud Army Veteran, and let me tell you that Mike Castrucci Ford, and all their team treat their Military customers like family, and with respect! That meant a lot to this old Army Dog. I highly recommend their entire team to anyone looking for a new car. You won’t be disappointed!!! More

Report | Print

Quick efficient polite and farwill look to them again thank you fair price for my tradein thank you fair price for my tradein More

Report | Print

Excellent and knowledgeable. Followed up on a few minor problems with the car after sale. problems with the car after sale. More

Report | Print

The salesman Terri was rude and inconsiderate. The only saving grace this dealership has is a man named Glenn. I went to test drive and buy a car (cash in hand), while trying to get the car out of the lot saving grace this dealership has is a man named Glenn. I went to test drive and buy a car (cash in hand), while trying to get the car out of the lot Terri did damage to the front end. When I asked him if this damage would be fixed before sale, I got multiple answers: "We are already losing money selling this car", "It is sold as-is", and "there is no damage". This experience was the definition of sleezy. When I asked to speak to a boss I was told "he won't be here till tomorrow". Ironic since he introduced me to him not 15 minutes later. A gentlemen who also said "Nah. The mud just needs to come off. These cars are not made right, things don't line up". That's interesting.... I have before and after pictures that suggest otherwise. The simple fact that they could not own up to their own mistake and acknowledge there was damage makes me VERY nervous about what they try to pass off as viable under the hood. Absolutely WORST experience EVER. I 1000% REFUSE to EVER deal with this dealership ever again. If I could give a ZERO I would! I would not recommend to anyone. More

Report | Print

Bill and barry are the two greatest people i worked with looking for a car i went all over and ended up here bill and barry went completly out of there way stayed late from there family and i wish i could looking for a car i went all over and ended up here bill and barry went completly out of there way stayed late from there family and i wish i could thank these guys enough i was kinda picky in what i wanted they went out of there way to ship my mustang and customized it to fit my needs this will be the only place i look for cars ever again i was under qualified and he still found a way to get me my dream car at a readonable price thanks again to everyone at this store everyone was so friendly and cant wait to see everyone again and if your reading this make sure to ask for bill or barry More

Report | Print

Great Dealership My wife and I purchased several used cars from Mike Castrucci Ford over the last couple of months. We worked with salesman, Terry Janzen. Mr. Janzen My wife and I purchased several used cars from Mike Castrucci Ford over the last couple of months. We worked with salesman, Terry Janzen. Mr. Janzen is an extremely nice, knowledgeable and hard working gentleman. I am 58 years old and this dealership is by far the easiest dealership to work with that I have ever encountered. When Terry gives you information about a vehicle, he is honest and accurate. If he is not sure about a question that you ask (which is infrequent), he will look it up on the spot. Finally, if you are female and don’t like how some car dealerships treat you, then go to Castrucci Ford. Unfortunately, during the buying process, I was tied up and my wife completed most of the transaction. Terry and Castrucci Ford were extremely nice to my wife and that was much appreciated. I had a very positive experience here. More

Report | Print

The customer service was WONDERFUL!!!! I called to request information on purchasing a new car (i.e. financing, interest rate, payment amount, downpayment/tax/title out of pocket expenses) in the morn request information on purchasing a new car (i.e. financing, interest rate, payment amount, downpayment/tax/title out of pocket expenses) in the morning, and my that evening I was driving off the lot in a new car. It was so fast, and easy. Everyone was so helpful. More

Report | Print

Terry Jansen was the man who helped us into our 2004 Mercury Mountaineer. We felt he was very honest with us in steering us clear of vehicles he thought may not have the best quality. We are very happ Mercury Mountaineer. We felt he was very honest with us in steering us clear of vehicles he thought may not have the best quality. We are very happy with the vehicle so far and would definitely recommendt Castrucci Ford to others. More

Report | Print